Robinson A Castillo

OBECTIVE: Looking for a position which utilize my financial and

process

improvement skills.

EMPLOYMENT:

Bank of America - Dallas TX

**** ** ****

Operations Specialist-Consultant - Wealth Management

. Reviewed, reconciled and posted securities sales on Trust Accounting

System.

. Resolved failing trades and return securities and securities

collateral received in error.

. Reviewed and processed trades on DTC.

. Handled client's questions, plus new clients.

. Lead the Scanning Project for department.

. Coordinated situations involving multiple departments.

. Ensure all regulatory and compliance requirements are followed.

AutoNation - Irving TX

2011 to 2012

Supervisors in the Cash Management

. Oversaw the daily Cash Processing Group of 14 staffs and two

assistance manager.

. Oversaw the posting of two regions which included 120 stores daily.

. Establish KPI metrics to measure staff performance, and volumes.

. Wrote and updated procedures for Cash Management Department.

. Develop training program for Cash Management Department

. Set up goals for Bank-Lead, staff, and annual review.

. Handled all conversion of stores to one processing location.

. Resolved banking issues with the banks, and track customers wires

transfers.

. Verified all month transactions have posted to G/L, and close month

end books.

. Worked with different accounting groups, and external auditors.

The Bank of New York Mellon- Dallas TX

1996 to 2010

Department Manager of Operations, Vice President (01/2008 - 10/2010)

. Relocated to Dallas office to assist with JPMorgan pre-conversion of

the new business swap.

. Reconciled cash allocation for Bond payment with different Paying

Agents.

. Responsible for the daily management of the Operations Department,

which consists of 12 Managers and 61 staff of Operations.

. Oversaw a processing of fixed income department.

. Responsible for overall strategy of department and annual budget.

. Worked with the Trust Customer Service manager to resolved lack of

knowledge in products.

. Oversaw the Distribution-Mail Unit, Verification and Legal Review

Unit, Payment Research Bond Unit, Bond Payment Unit, and the Security

Transfer Unit

. Used Lean Six Sigma to correct large portion of the department

deficiencies.

. Responsible for processing large volume of transactions and wire

billion of dollars each month.

. Responsible for the integration and project management of the new

system for the Department.

. Worked with staff to develop analytical tools to measure each

operation unit.

. Prepared senior management reports (KPI) regarding Department

performance and various Ahoc metrics reports.

. Oversaw the large and sensitive clients, plus client inquiries.

. Participated in critical day to day issues and resolution of complex

issues.

. Plans and oversees tactical activities between groups, facilitating

problem resolution.

. Worked under tight schedule & reduce overhead cost for department.

. Worked with Compliance, Tax, and Audit Departments and maintain Sec

guidelines.

. Managed the risk and identify them to department.

. Established long term resolution to resolve department problems.

. Maintain spreadsheet for the department to measure yearly goals.

. Reviewed all IT issues for department.

. Verify all electronic wires have been released correctly.

. Worked preparing P&L for the Dallas location. Review monthly business

expense.

. Verify all new securities are process correctly.

. Maintain AML, SEC and SOX control. Bloomberg.

. Reconciled all cash receivable and payable.

Unit Manager of Investment Accounting, Vice President (04/1996 - 01/2008)

New York City NY, Orlando FL,

. Responsible for the daily management of the Investment Accounting

Department, which consists of a staff of 4 Managers and 21 Investment

Portfolio Accountants.

. Served as the Project Manager in the establishment of the Orlando

office June 2001, which included hiring staff, creating department

goals and objectives, writing procedures.

. Verify all trades equities, fixed income (in large volumes); corporate

actions, income postings, and cash transactions are completed

correctly to ensure accurate reporting.

. Prepared income projection and cash for clients.

. Participated in conversion of new business to determine service

expectations and ensure proper account set up.

. Completed production reports for the following business sectors:

Retirement, Master Trust and Custody, Pension, 401K, Rabbi Trust, and

Personal and Daily Valuation Plan Accounting.

. Oversaw Investment for Private Corporation, States, and Endowment

institution.

. Reviewed investment like Equity, Bond, Foreign securities, future,

mortgages, and derivatives.

. Prepared annual salary budget, control expenses, and analyze staffing

needs.

. Visited client on location, and deal with client auditors and

consultant inquiries.

. Reviewed Limited Partnership and Real Estate investments.

. Trainee staff on systems and products.

. Time manages staff around work and clients needs.

. Verified all information has been inputted into the system on monthly

bases.

. Write procedures for department, and keep staff abreast of Human

Resources procedures.

. Verified accounts have been reconciled against the different managers.

. Prepared Schedule D for various clients, Erisa reports and 990 forms.

. Produced monthly productions report on unit.

. Verified all GAAP and Bank policy are being follow.

EDUCATION:

Long Island University - C.W. Post

Campus, Brookville, New York.

Bachelor of Business Administration

- 1989

Major: Management, 18 credits of

accounting

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