ALVIN M. ALLEN

**** ******* **** ***** ************, Maryland 20882 acemag@r.postjobfree.com

PROFESSIONAL PROFILE

Seasoned general management professional with significant experience in business operations, strategic and

operational planning, industry and market analysis, and business process design. Extensive experience in successfully

managing complex, multi-staged, high-visibility projects and client relationships. Strong financial analysis, business

development, and personnel management skills.

EDUCATION

MBA, Darden School of Business, University of Virginia

Concentration in Finance

BA, Hampden-Sydney College

Major in Managerial Economics

EXPERIENCE SUMMARY

GENERAL MANAGEMENT

Key Competencies

P&L Management Business Development Client Service Management

Planning & Budgeting Strategic Planning Performance Measurement

Operations Management Supplier, Partner Relationships Planning & Budgeting

Business Operating Environments

Forest Products Company: Barnes Manufacturing Company, Kenbridge, VA. P&L and general management

responsibility for the lumber business.

Achieved year-over-year revenue growth of 20%.

Implemented strategic changes in raw materials acquisition and sales approach to drive sustainable growth.

Streamlined the production model, implemented expense controls, and refined management controls,

reporting, and performance measures.

Franchise of National Custom Cabinetry Company: Closets By Design of Maryland, Baltimore, MD. P&L and general

management responsibility for the overall operation, delivering high-end home improvements including closet

organizing systems, home offices, and garage systems.

Launched operations: wrote the business plan and obtained financing; secured the operating location,

manufacturing equipment, and supplier network.

Developed the delivery organization: hired, trained, and managed manufacturing, installation, and customer

service teams.

Managed sales and advertising: directly managed the sales team and performed market analys is to support

advertising decisions.

Achieved year-over-year revenue growth of 30%.

Early-stage Technology and Consulting Services Company: Cyveillance, Inc., Arlington, VA. Director, Client Services

for provider of Internet monitoring, analysis, and strategic consulting services to Global 200 companies. Managed unit

operations, administration, and profitability. Teamed with Cyveillance sales professionals to scope and negotiate the

sale of customized contracts. Negotiated vender contracts for complementary data and Internet research resources.

Directed overall client service delivery for Internet intelligence services. Managed day -to-day business unit

operations and administration, profitability, and employee development.

Developed and executed a comprehensive business unit strategy that supported the achievement of

corporate goals.

Defined and implemented operating processes and procedures for consistent, high -quality service delivery.

Managed the marketing, sale, and delivery of Cyveillance services through external partner relationships.

Achieved Client Services’ revenue goal of $2 million in sales through client retention and upsell opportunities.

Alvin M. Allen Page 2

EXPERIENCE SUMMARY, continued

MANAGEMENT CONSULTING

Key Competencies

Project Management Business Process Redesign Implementation Planning

Strategic Planning Organization Design Change Management

Program Management Office Performance Measures Communication Management

Representative Project Environments

Large Federal Agency. Led initiative to revitalize and expand a geographically dispersed compliance organization.

Reconciled staffing requirements to demand and return on investment. Developed implementat ion plan for

organizational design, management structure, and staff deployment.

Global Professional Services Firm. Managed the development of a 3-year strategic plan for the firm’s most profitable

region. Consulted with firm leadership and directed a cross-functional project team to analyze market potential, firm

competencies, and the competitive landscape to support an effective go -to-market strategy.

Top-3 U.S. Bank. Advised management in establishing a PMO responsible for team integration, project control, risk

management, and contingency planning. Led the development of tools, processes, and infrastructure to manage 15

geographically disbursed teams in implementing an ERP solution and redesigned retail sales process.

Top-3 U.S. Credit Card Issuer. Managed the redesign of processes performed by senior management to develop

strategic and budgetary plans for optimizing investments in advertising programs designed to build and retain portfolio

balances for 60 million cardholders.

Multi-billion Dollar Pension Organization. Managed the redesign and implementation of processes to improve

operating efficiency and customer service. Recommendations expanded the six -month, $1 million process redesign

project to an 18-month, $5 million full-scale reengineering engagement.

DUE DILIGENCE, UNDERWRITING, AND ANALYSIS

Key Competencies

Loan Underwriting Business Development Client Relationship Management

Credit, Financial Analysis Terms, Structure Negotiations Workouts

Banking Experience

Loan Underwriting, Credit Evaluation. Performed in-depth cash flow analyses and credit risk assessments. Approved

commercial loan requests sourced through business development efforts and submitted by 12 banking branch offices.

Business Development, Relationship Management. Increased loan portfolio by $1.75 million by calling on prospects

and expanding existing relationships. Negotiated credit terms, and loan covenants and structure with borrowers.

Served as relationship manager for portfolio of over 35 commercial accounts.

EMPLOYMENT HISTORY

Independent Consultant/General Manager, 2012 - Present

Barnes Manufacturing Company, Kenbridge, VA; General Manager, 2010 - 2012

Independent Consultant, 2009 - 2010

Allen Storage, Inc., Baltimore, MD; President, 2005 – 2008

Booz Allen Hamilton, McLean, VA; Associate, Organizational Design & Change Management, 2004 - 2005

Independent Consultant, Jan. 2002 - Dec. 2003

Cyveillance, Inc., Arlington, VA; Director, Client Services, Nov. 2000 - Dec. 2001; Director, e-Business Strategy Consulting

Group, Jul. - Nov. 2000; Sr. Consultant, e-Business Strategy Consulting Group, Mar. - Jul. 2000

Deloitte Consulting, Parsippany, NJ; Manager, Financial Services Industry Practice, 1998 – 2000; Sr. Consultant, 1996 - 1998

Central Fidelity National Bank, Richmond, VA; Assistant Vice President, Commercial Lending Division, 1992 – 1994;

Commercial Account Officer, 1992 – 1994; Credit Analyst/Commercial Management Trainee, 1990 - 1992

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