Human Resources Manager

Lydia Diba, MPA, PHR

240-***-**** acem3k@r.postjobfree.com 2109 Glenallan Avenue Apt T2 Silver Spring, MD 20906

Human Resources Generalist/Manager

Highly knowledgeable and progress driven Human Resources Professional with expertise improving HR

operations, formulating and implementing effective policies and procedures, and aligning corporate

objectives with individual goals and aspirations.

Employment Law Proficiencies: FMLA, FLSA, OSHA, EEO, ADA, EPA, ADEA, ERISA, COBRA, NLRA

Career Highlights

Key player in department transition from manual processes to automated ADP HRB system;

enabled HR staff to closely monitor and efficiently generate reports on personnel details including leave

administration, compensation, hours, awards, benefits, promotions, and terminations.

Developed and implemented standardized exit interview protocol for all employees leaving the company

voluntarily; achieved 50% decrease in turnover by utilizing insight gathered from exit interviews to

improve supervisory training.

Created “Buddy Program” to pair new employees with seasoned staff as part of extended orientation;

accelerated new hire acclimation and achieved positive responses from all participants.

Professional Experience

HR Consultant Pro bono Taproot Foundation 08/2013 – Current

I provide HR consultation to a collection of small to mid level organizations in Washington DC, through the

Taproot Foundation. Currently working on a project for Employment Justice Commission to develop a HR

strategy that formalizes their HR operations. In a team of 5 other HR consultants. We have conducted a

comprehensive HR audit of their workforce and now are in the process of designing a performance

evaluation system, job descriptions and a recruitment system in alignment with EJC’s business strategy.

AEGIS Defense Services – McLean, VA – 09/2012 – 07/2013

Human Resources Generalist

A defense contractor with annual revenues of 500 Million per year with 450 employees

Based in Kabul, Afghanistan

• Guided and advised hiring managers and senior management in the fair, consistent, equitable and

market based application of company’s compensation philosophy.

• Provided expert guidance and advise to line and senior management with regard to

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resolution of various employees grievances and professional concerns, consistent with labor laws

and company policies.

• Managed full cycle of recruitment to include, interviewing hiring managers to determine their

needs, developing a job description, posting, interviewing and providing hiring recommendations.

• Coordination of all new hire assignments and travel with appropriate programs in Afghanistan

while serving as the emergency point of contact for deploying personnel.

• In concert with senior management and recruitment, implemented day to day approaches, practices

and strategy to stem employee turnover.

• Oversaw onboarding process for all corporate and international employees.

• With oversight and direction of the VP of HR, partnered with insurance brokers to manage open

enrollment activities including analyzing benefits options, preparing in depth spreadsheets of

various plan design, summarized results and cascaded appropriate enrollment information to

employees.

• Processed benefits changes, ensured accuracy of benefits changes in the HRIS system and

conducted monthly audits to ensure data integrity.

Nestle (USA) Laurel, MD 2011 – August 2012

Human Resources Representative

Previously held a HR Generalist role in this global Health and Nutrition Company with annual revenues of

14 billion and over 300, 000 employees globally.

• Key point of contact for 1,000 employees in the North East Region, 100 managers, 4 payroll

administrators and multiple benefit providers, with regard to all the HR issues.

• Custodian and Manager of the HRIS system (SAP). Duties include adding new employees into the

HR system (SAP), terminations, bonus calculations, promotions and running reports.

• Provided managerial training and consultancy to managers with regard to effective and productive

way of handling employee grievances.

• Facilitated new hire orientations for 120 new hire employees, including executive positions,

Salaried, commissioned and hourly employees.

• Ensured company strategy was communicated, cascaded, understood and adopted by employees

managing team building process.

• Provided guidance on policy interpretation, application and processing with regards to all Human

Resources functions and employment dynamics.

• Acted as the liaison between the company and the recruitment company and was instrumental in

communicating guidelines and parameters within which frontline employees were hired.

• Oversaw termination process, exit interviews and collected exiting employee’s experiences,

perception and grievances to facilitate corrective measures aimed at curtailing high turnover.

• Facilitated all Leaves of Absences such as FMLA, STD and LTD.

UNITED BIOSOURCE CORPORATION (UBC), Bethesda, MD 2007 to 2011

HR Associate/HRIS Administrator

Held generalist role for global pharmaceutical company with 500 employees in US, Canada, and London

and annual revenue of $200M.

• Created, evaluated, revised, and enforced various HR policies and procedures.

• Managed benefits administration for all staff, overseeing enrollments, terminations, and

reimbursements, addressing questions/concerns, and performing analyses of benefits utilization for

yearly open enrollment periods.

• Interviewed potential new hires, performed background checks, and coordinated drug tests.

• Trained/supported supervisors in performance review process and managed quarterly and yearly

recognition/awards programs.

• Presided over HRIS, updating annual and mid year salary adjustments and generating various

reports for management. Provided general counsel and necessary personnel data for merger and

acquisition process, including post integration and change management initiatives.

• Facilitated new hire orientation for nearly 400 individuals over course of tenure, notifying company

of new employees, preparing orientation schedules, and adding data into HRIS and payroll systems.

• Worked closely with HR Director in development of job descriptions and strategic planning for

recruitment; sourced candidates for 45 positions from entry to senior level.

Discovered and reconciled overcharges in life insurance premiums and healthcare coverage, saving

$81K.

• Customized HRIS to accommodate European and Canadian employees, improving headcount

reporting functions and accuracy of global labor force personnel transactions.

• Served as valued internal consultant and resource for senior management, HR Director, and legal

counsel for policy interpretation, lawsuit prevention, and performance issue resolution.

Established Professional Development Policy to provide employees with opportunities for higher

education; program resulted in increase of completed/submitted client proposals, 4 of which were valued at

$890K.

VINSON HALL CORPORATION, McLean, VA 2005 to 2007

HR Assistant

Supported HR functions for retirement community with 300 employees. Maintained benefits payroll

deduction tape and coordinated payroll functions. Assisted management with recruitment from pre

screening to salary negotiation and offer letters. Educated new hires and transferred employees on policies

and procedures, maintained employee handbooks, publications, and bulletin boards, and processed benefit

enrollments/terminations. Managed workers’ compensation programs, including incident reporting and

transaction coordination. Organized social activities and contributed to morale boosting initiatives. Oversaw

employee exiting process, including exit interviews.

Education & Certifications

MPA in Human Resource Management: Albany State University, Albany, GA (2005)

BA (Sociology and Economics) : Moi University, Kenya (2002)

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PHR Certification – Human Resource Certification Institute

Human Resource Management Certification – Institute of Human Resource Management, Nairobi, Kenya

Professional Memberships

Society of Human Resource Management (SHRM)

SHRM Montgomery County Chapter

Computer Skills

Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook), SAP, Ceridian, ADP, Taleo,

PayExpert

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