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Manager Customer Service

Location:
Dallas, TX
Posted:
June 19, 2014

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Resume:

**** ******** ******

Lancaster, TX *****

Cell: 214-***-****

acem2p@r.postjobfree.com

Candace Strothers

Experience 0/14/2013-06/06/2014 Lancaster ISD

Lancaster, TX

Crossing Guard

Secure traffic safety for the children crossing to get to

school

Report any traffic violation in school zone

11/22/2011-08/31/2012 Ranstad Staffing/Citigroup

Irving, TX

Pre-foreclosure/Auditor

Data Entry

Filing

Auditing by verifying and correcting the necessary

information on documents

09/15/2010-3/2011 Peyton Resource Group/Franklin

American Irving, TX

Final Docs Specialist

Auditing

Data Processing

Faxing,

Training

Office Support

06/2008-7/14/2010 Dallas County Treasurer

Dallas, TX

Check Coordinator

Data Entry

Transferring various funds and formatting funds for check

approval process

Preparing checks for expedite release

Processing checks for mailing and for distributing to

various departments

07/2007-05/30/08 Little Caesars/Blue Line

Distribution Grand Prairie, TX

Office Coordinator

Data Entry, Filing, Copying

Creating and compiling sale reports

Routing scheduled deliveries, assisting organization for

fundraising products

Customer service, processing will-call and delivery orders

Assisting other departments and management

06/2007-7/13/07 DTG-Operations

Dallas, TX

Administrative Assistant

Data Entry, Filing

Creating and compiling reports for management and

correspondence

Analyzing reports maintaining inventory and tracking system

of vehicles

Processed and transported for daily deposit transactions

11/22/06-4/30/07 Neiman Marcus

Irving, TX

Claims Representative

Credit card verification & processing for purchase

Releasing sale orders after credit card processed

Calling customers regarding special promotions

Optimum Sales

10/16/06-11/22/06 Neiman Marcus

Irving, TX

Call Center Representative

Data Entry, helping customer with their ordering

Confirming product inventory

Setting specific dates if requested by customer

Confirming order

Email communication

Customer relations pending call for pleasing of customers

Education 12/08-Present University of Phoenix/Axia

Dallas, TX

Bachelors Degree/Healthcare Administration

12/08-07/2010 University of Phoenix/Axia

Dallas, TX

Associate Degree/Healthcare Administration and Medical

Records

Algebra 1A and 1B, Claims Preparation I and II-Billing,

Computerized Medical Data, Contemporary Business

Communication, Critical Thinking, Cultural Diversity,

Effective Essay Writing, Environmental Science, Geology,

Health and Diseases: Understanding Pathos and Pathology,

Introduction to Behavioral Science, Introduction to Life

Science, The Language of Health Care, Nutrition, Patient

Records: Keeping it Real, Religious of the World, Research

Writing, Skills for Learning in an Info Age

1/97-1/98 Porter & Chester Institute

Watertown, CT

Diploma/Administrative Assistant

Twelve-month program with hands on application heavily

stressed. Curriculum included: Keyboarding, Business

Communications, Windows, Word, PowerPoint, Access, Excel,

Internet. Machine Transcription, Desktop Publishing, Oral

Communications, Professional Development, Practical Office

Skills and Office Procedures.

6/95 Crosby High School

Waterbury, CT

Diploma

Officer Johnson

Supervisor

References Lancaster ISD

422 S. Centre Avenue

Lancaster, TX 75134

Ph: 972-***-****

Kim Esker / Raquel Hernandez

Supervisor

Franklin American Group

5221 North O'Conner Boulevard, Suite #900

Irving, TX 75039

Ph: 866-***-**** Ext 2509 Fx: 214-***-****

Gracie Horton/LaDonna Tatum

Office Manager

Dallas County Treasurer Department

509 Main Street, Room #303

Dallas, TX 75202

Ph: 214-***-**** Fx:214-***-****

Elsa Garcia

Office Manager

Blue Line Foodservice/Little Caesar

814 Avenue R

Grand Prairie, TX 75050

Ph: 972-***-**** Fx:972-***-****

Kerwin Schultz

Manager

DTG-Operations

3127 E. Mockingbird Lane, Love Field

Dallas, TX 75235

Ph: 214-***-**** Fx:214-***-****

Human Resource Department

Neiman Marcus

111 Customer Way

Irving, TX 75039

Ph: 972-***-****

Paul Greenhalgh

Manager

Polar Industries

32 Gramar Avenue

Prospect, CT 06712

Ph: 203-***-**** Fx: 203-***-****

Karen Longo

Supervisor/Manager

In-Store Opportunities

362 Industrial Park Road, Unit 5

Middletown, CT 06457

Ph: 860-***-**** Fx: 860-***-****

Teresa Pagan

Staffing Specialist

Dunhill Staffing Systems of Wallingford

Ph: 203-***-**** Fx: 203-***-****

Patricia Bryant

Regional Vice President

Primerica

Ph: (203) 891-8491Fx: 203-***-****



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