Amber Salisbury
***** ******** **, *******, ** **865
Home: 410-***-**** Cell: 410-***-****
*************@***.***
Summary
Footwear Sales Lead offering five years experience in sales in a retail setting. Customer-focused Retail
Sales Associate with a solid understanding of the dynamics of the retail apparel and shoe industry.
H i gh l i ght s
Strong organizational skills Visual merchandising proficiency
Sharp problem solver Customer service expert
E nergetic work attitude Excellent multi-tasker
Adaptive team player Cash handling accuracy
A ccomplishments
Routinely helped as many as four to five customers at a time in a high-volume retail outlet.
S upervision
Supervised team of seven staff members. .
M ulti-tasking
Cashiered with two cash registers at once in tandem to maximize customer flow.
Customer Interface
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.
E xperience
Dick's Sporting Goods November 2008 to C urrent
Footwear Sales Lead
Salisbury, M D
Supervised team members and give out tasks.
Shared product knowledge with customers while making personal recommendations.
Maintained friendly and professional customer interactions.
Demonstrated that customers come first by serving them with a sense of urgency.
Verified that all merchandising standards were maintained on a daily basis.
Received and processed cash and credit payments for in-store purchases.
Process merchandise and put away truck.
Tractor Supply Co April 2011 to C urrent
Team Member
Salisbury, M D
Received and processed cash and credit payments for in-store purchases.
Described use and operation of merchandise to customers.
Maintained friendly and professional customer interactions.
C ircuit City November 2006 to M arch 2009
Team Member
Salisbury, M D
Described use and operation of merchandise to customers.
Received and processed cash and credit payments for in-store purchases.
Shared product knowledge with customers while making personal recommendations.
Unloaded trucks and restocked floor
I nventory counts daily
E ducation
University Of Maryland Eastern Shore
Bachelor of Arts : C riminal Justice
Princess Anne, MD, U nited States
Coursework in Juvenile Justice and Deviance in Society
C oursework in Sociology and Psychology
Coursework in Criminal Law and Courts