Manager Sales
Resume:
MICHAEL A. MARTIN
Columbus, Ohio 43223
**********@*****.***
PROFESSIONAL EXPERIENCE
**** ***’s Grrrooming LLC, Powell, Ohio, Office Assistant
File and retrieve electronic and physical records and documents
Assist staff with administrative duties as requested
Greet clients and refer them to appropriate staff members
Answer phone, route calls, take messages, scheduling &billing
2012-2013 Kay Jewelers, Columbus, Ohio, Sales Associate
Volume of first store 2 million then promoted to a 4 million dollar store
Enrolled in MIT program
Top sales associate Dec 2012 totaling 105,000.00/goal 65,000.00
Prep for sales events months in advance
Out bound customer calling
2010-2012 Claire’s, Columbus, Ohio, Store Manager
Starting volume 412,000.00/ending 474,000.00
Known Loss 13.2%/ending 6.3%
Behind 13,000.00 first quarter with 6 weeks left/finished up +2,300.00
Promoted to higher volume store
Starting volume 800,000.00/rank 78
Ending volume 1.1 million/rank 36 out of 2000 plus stores
Average top 5 stores for Ear Piercing volume
Promoted to higher volume store averaging 1.5 million/rank7
Known Loss 6.2% to 3.4%
District recruiter
2011-2014 One Man Show, Columbus, Ohio, Assistant/Dispatcher
Receive & make customer calls, scheduling, billing & ordering of supplies
Reconcile files & invoices
Assist owner with large jobs/Contract work
Assist in overseeing four rental properties
2008-2010 American Greetings/Papyrus, Columbus, Ohio, Multi Store Manager
-28% on year/finished with -17% Eastland Mall
-34% on year/finished with -27% Newark Mall
Marketed boxed candy to local corporate offices and distribution centers to raise revenue
Moved slow selling product to high demand stores to boost overall revenue
Cut back on merchandise ordering to lower overhead cost
2007-2008 Movie Gallery, WCH, Ohio, Store Manager and Promoted to District MGR in Training
Store rank113 out of 500+ stores/ending 47 making the top 50 stores
Promoted to district manager in training overseeing 7 Hollywood video stores
Neighborhood marketing with local business to boost revenue
Joining local schools to attend school functions to increase revenue
2005-2007 Gap Inc. Direct, Groveport Ohio, Returns Processor
Handling online returns/exchanges for Old Navy/Gap & Banana Republic
Auditing all returned merchandise and refunds
Training new associates
2004-2005 Journey’s Shoes, Jeffersonville, Ohio, Store Manager
Store volume 312,000.00/ending 501,000.00
Awarded most increased store volume quarter’s 1/2/3 from Prime Outlets
Number one store in district for S.O.P’s
Highest number of multiple shoe sales in district
2003-2004 Liz Claiborne, Jeffersonville, Ohio, Sales Associate
Promoted to lead in the men’s department
2000-2003 Wal-Mart, WCH, Ohio, Multi Department Sales Associate
Cashier promoted to Service desk
Promoted to Multi department Lead associate, able to work in the following departments
Customer service/electronics/lawn&garden/softlines/hardware/paint/seasonal/furniture
Layaway/toys & sporting goods
SPECIAL SKILLS & ACCOMPLISHMENTS
1999-2002 Washington Senior High School, Business Diploma
Top seller in marketing business’s with year book
In charge of school store
2002-2004 Southern State Community College
Advanced studies in retail management
Proficient with P.O.S system/Windows XP-Windows8/Word/Excel/Power Point
Profit& loss statement/Inventory control documents/Scheduling & Labor per Hour
REFERENCES
Jen Talbot, Jen’s Grrrooming LLC, Owner
Bryan Skruck, One Man Show, Owner
Brandon Quick, Kay Jewelers, Store Manager
Tiffany Hague, Claire’s, Store Manager
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