Sales Representative Customer Service

James T. Fisher

*** ***** ***** *****

Munroe Falls, OH 44262

Cellular Phone: 330-***-****

Email: acelhu@r.postjobfree.com

Objective: Obtain a sales position that will effectively utilize my acquired expertise, creative

talents and commitment to excellence. I want to put 28 years of collective sales experience to use

to both benefit my new employer and my potential customers.

Professional Experience

Ohio Window & Door, Inc. January/2010-Present

President

-Successfully operate Ohio Window & Door, a business that specializes in the installation and repair of

windows, roofing and siding on both residential and commercial properties.

-Manage Daily Operations both in the office and on the jobsite while overseeing a workforce of up to 10

sub-contractors.

-Make Daily Sales Calls to existing clients, contact new referrals and dedicate time each day to prospect

for new business.

-Manage daily office activities, including the reconciliation of monthly bank statements, customer

invoicing, payroll, accounts payable, and accounts receivable.

-Coordinate the scheduling of jobs and schedule work crews based on availability and job order.

-Accurately process invoices and provide follow up to ensure excellent customer service was received.

-Responsible for advertising and marketing of the business

-Meet with clients to assess and estimate job costs.

-Serve as a customer advocate and act as a liaison between my clients and the insurance companies.

Assist with the payments of claims.

Summit Window & Siding, Inc. October of 1994-Jan. 2010

President

-Acted as Chief owner and operator of Summit Window & Siding, a company specializing in the

installation and repair of windows and vinyl siding on residential properties.

-Similar to my current position, I managed all daily office activities, was the chief estimator, and overseer

of the workforce, involved in every aspect of the daily business operations.

-I visited and inspected the job sites before, during and after the start of the work day to ensuring

complete customer satisfaction.

-Maintained customer relationships and developed a current client referral program.

-Recognized by Alside as one of the Top Revenue Generating companies.

Alside May of 1989-September 1994

Outside Sales Representative

-Carried on a daily sales role that focused on joining Alside with Contractors in need of their products.

-Gold Club member for Top Sales Achievement

-Fielded phone calls from potential customers, and used benefit-based selling techniques to build the

initial customer relationship.

-Monitored and reported sales volume. Worked in both independent and team environments.

Central Engineering Corporation June of 1986-April of 1989

Manufacturing Sales Representative

-Sold processed, engineered equipment to companies in the automotive, steel, and manufacturing

industries.

Educational Background

The University of Akron, Akron, OH 1983-1987

Polymer Science/Marketing/Sales

St. Vincent St. Mary High School 1979-1983

Class President

Rotary Scholar

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