Customer Service Sales

Lori Privia

** ******** ***** ******, ***. *** Boynton Beach, FL 33436.

561-***-**** **********@*****.***

Objective To combine my skills with your company in order to

continually meet and exceed clients' expectations

Transcend Media Solutions

April 2013-current

Academic Specialist

Matching Potential Students with Colleges and

Universities to Fit Their Needs

Data Entry

Customer Service

Professional Attitude

Meeting and Exceeding Daily Goals

Experience Answering Service Operator

March 2012-February 2013 Finger Lakes Business

Services. Auburn, NY

After-Hours Coverage

Emergency Dispatch

Virtual Receptionist

Appointment Setting

Order Entry

Event Registration

Customer Surveys

Commission Based Sales-Outbound

Service Writer/Boat Brokerage

May 2008-Nov 2011 Castelli's Marina Inc. Union

Springs, NY

Taking service orders for work to be performed

Customer service

Billing

Handling multi-line phone system

Boat brokerage

Ordering supplies and parts

Title Clerk

October 2007-January 2008 Fox Dealerships,

Auburn, NY

Responsible for registering all vehicles sold

through the dealership for the New York State

Department of Motor Vehicles

Issuing plates/ordering supplies from Department of

Motor Vehicles

Billed out all automotive sales, dealer trades,

lease turn-ins, auction vehicles

Handling multi-line phone system

Shipping/Receiving

December 2004-September 2007 Gleason Corporation,

Fort Madison, IA

Responsible for filling orders and receiving

shipments

Organizing packing slips and purchase orders

Handling & moving freight

Inventory control

Operations Coordinator

July 2001-November 2004 River Valley Technologies,

Fort Madison, IA

Overseeing all web projects and handling general

office duties

Customer service, research, data processing,

training new employees, dispatching employees to

clients' homes/offices, problem-solving clients'

computer issues, scheduling meetings and

appointments, filing.

Proficient in the following software programs:

Microsoft Windows-all versions (98, ME, 2000, XP

Professional, XP Media Center), QuickBooks, MS

Office (Excel, Word, Publisher, FrontPage) Outlook,

Outlook Express, Adobe Photoshop, Adobe ImageReady,

Macromedia Dreamweaver, MS OneNote, Internet

Explorer

Office Manager

September 1998-April 2001 Backslash Technologies,

Fort Madison, IA

Nobilis computer sales, Dell computer systems

sales, retail sales.

Purchasing

Customer service

Filing

Data entry

iWireless (formally Iowa Wireless) mobile phone

sales

Scheduling

Invoicing

Office Manager

1992-September 1998 Winke Auto, Fort Madison, IA

Office duties include: client reception, banking,

created and implemented digital filing system,

customer service, paper filing among other general

office work, sales

Education

Fort Madison High School, Fort Madison, IA

1981-1985

Diploma

Interests Research, slideshow creations, photography

References References are available on request.

Contact this candidate