Sales Manager

ROBBIE LUKES, acekky@r.postjobfree.com, 305-***-****

Highly motivated and results-driven professional seeking a management position that will allow me to

demonstrate exceptional leadership, unique event coordinating, and excellent customer relations.

WORK EXPERIENCE:

General Manager / District Store Trainer (DST), Dollar Tree, Inc. - Milwaukee, WI, April 2003 - October 2012

Managed store with annual sales of two-million dollars, ended year with +12% Customer/Ly,

+18.58% sales increase, +51% Margin increase, +.84% Shrink vs. 2.5% goal, and +6% Ave/Check.

Personally picked by RM. to represent the Region at annual Corp Meeting.

Protect and secure all company assets, including cash, and Merchandise.

Perform daily and annual sales forecasting, weekly scheduling & payroll, monitor/control

Freight and labor productivity, and responsible for improving annual shrinkage percentage.

Annual evaluations, recruiting, hiring, corrective counseling and Terminations

One out of twelve managers promoted as a DST (District Store Trainer).

Personally chosen by Regional Mgr. to be the Safety Captain overseeing the district.

Promoted as Gen Mgr. in five stores from 2003-2012, Lead Mgr. in charge of Store opening in 09’,

Store Manager/ Sales Manager Coach, 7-Eleven Inc. - Milwaukee, WI, September 2001 - March 2003

Managed a one million-dollar unit, surpassing all quarterly bonus goals

Chosen to travel district to assist underperforming managers by implementing new procedures

and reinforcing company policies.

Maximize sales thru merchandise programs, exceeding company goals, and staff development.

Duties to include: Recruitment, training, scheduling, evaluation, and employee counseling.

Maintain vendor relations by controlling merchandise and excellent product presentation.

Analyze financial reports to forecast sales and guarantee accurate Store Reconciliation.

Banquet/Catering/Sales Manager, Miami Airport Marriott - Miami, FL, December 1996- August 2001

Supervised the daily operation of 15 meeting/banquet rooms

Managed a staff of 30+ Servers, Bartenders, Set-up Staff, Audio Visual Staff, and Floor Super.

Responsible for Event Planning, payroll, scheduling, and Performance Reviews

Intern, El Cid Mega Resort - . Studied Intensive Spanish at Tec De Monterrey College.

Mazatlan, Mexico, December 1993- May 1994

Gained experience in multiple departments to include sales and marketing, front desk Kitchen &

Restaurant, Housekeeping and Beverage Services

EDUCATION:

University of Wisconsin-Stout, August 1990 to December 1994 - Bachelor of Science

Major: Hospitality & Tourism Management - Minors: Business Administration and Property Management

SKILLS:

Prairie Fox Scheduling, SMART Distribution Center ordering, PDT (portable device terminal), Microsoft Word

for Windows and Macintosh, Excel, and Intra-net emailing, certified Audio Visual Tech. Organizational

Skills include attention to detail and the ability to multi-task, Studied Spanish as a second language.

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