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Customer Service Assistant

Location:
Lebanon, PA
Posted:
June 15, 2014

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Resume:

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CORY N. FETZER

** ***** *****, *********, ** 17067

Home 717-***-****, Cellular 717-***-****

acekjo@r.postjobfree.com

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SUMMARY Highly skilled and reliable employee, Set-up and

maintenance of equipment; able to meet deadlines, top

performer in fast-paced environment. In most positions

I was given a role of some leadership and

responsibility.

WORK EXPERIENCE

2013-Present General Warehouse, equipment driving, picking

orders for shipment - Dollar General, Bethel Pa

. Promoted customer satisfaction by do a quality job and

picking orders in a timely manner and with no errors

. Did what was ever necessary to get the job done

. Drove all equipment including fork lifts reach trucks in

a safe and timely manner

Driver, warehouse, truck loading unloading - Bridge

2012 - 2013 Distribution. Lebanon, Pa

. Promoted customer satisfaction, attained goals and

always tried to improve things

. Loaded and unloaded fine Italian restaurant furniture

. Transferred products from one location to another

2012 - 2012 Class A CDL Driver - CRST. Cedar Rapids IA

. Provided point of contact customer service

. Delivered finished products to customers and picked

up raw goods for manufacturing

. Ensured safe operation of trucks

. Acquired the position of lane advisor, and lead

driver

2006 - 2011 Press Assistant - Bemis Manufacturing Inc... Lebanon,

Pa

. Assisted in the set up and running of large sixty

inch flexo presses, and to keep them stocked with

materials, and remove finished goods for shipment.

. Assisted and was cross trained on every press.

. Was able to set up and run two different types of

presses

2006 - 2010 Security Guard - Capital Area security company.

Carlisle Pa

. I was a security guard at Carlisle fairgrounds for

car shows. My responsibilities including protecting

show vendors and visitors, the cars at the shoe and the

property of the fairgrounds.

. I handled many emergency situations by keeping other

people away assisting with medical personnel

. One of my best abilities was that I could calm a

situation just by talking to people.

2006 - 2006 Die Cut Operator - aerotec commercial staffing.

Lancaster, Pa

. Set up and maintained die cut equipment

. Performed duties to keep the machines maintained with

raw materials

. Assisted in day to day operations

2005 - 2006 temporary worker - Manpower of Lebanon. Lebanon, Pa

. worked as a temporary worked in what ever roles asked

2002 - 2005 Sinter flux operator - Pennsy Supply. Harrisburg Pa

. To operate a sinter flux stone crushing plant and

keep quality at the highest of levels

. also operated forklifts, bull dozers, backhoes and

haul trucks

. While keeping to the companies safety policies

1999 - 2002 Receiving/turret fork lift operator - Ingram Micro.

Lickdale Pa

. My responsibilities included unloading tractor

trailers and putting product in its designated areas

. I was a certified reach truck, forklift, turret truck

driver

. Was also a certified forklift, reach truck and turret

truck trainer through Raymond fork lifts

. I helped to obtain the warehouse goals and customer

service to a high level of excellence

AWARDS . Quality in outstanding printing - Hershey Foods.

Received awards for printing quality from Hershey foods

EDUCATION AND TRAINING

1984 Uarco Printing School. Davenport Iowa

My major course of study was in the printing industry

especially flexo printing.

2011 Lebanon County Career School. Lebanon, Pa

Class A CDL training

2000 Raymond fork lift. Harrisburg Pa

Was trained to be a fork lift trainer by Raymond lift

trucks, including walk behinds, reach trucks, dock

stockers and turret trucks

CIVIC LEADERSHIP

1996 - 2008 Scout Master/Assistant Scout Master - Boy Scouts of

America. Lebanon, Pa

Assisted in the operation of the Boy Scout troop, by

helping to plan and coordinate the weekly activities.

Also did all of the planning for the weekend camping

trips including reservations for campgrounds and meal

planning and having medical release forms signed and in

position.

Was the Scoutmaster for a special needs Boy Scout troop

for five years, which entailed all the planning for all

activities plus dealing with the boys, with mental and

physical handicaps.

.



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