Manager Project
Resume:
Mitchell J. Hagerman
** **** ***, *******, ** ***87
*****.********@*****.***
www.linkedin.com/pub/mitch hagerman/3/916/421
I will bring Value to your organization by improving your Talent Management process by
streamlining procedures to eliminate waste, using managing data to identify value added
solutions, and developing supplier relationships that add value.
Human Resource Development Leader
Award winning Designer, Content Developer and Master Facilitator of leadership
development, operations and maintenance development programs that have developed multi
cultural leaders and team members across the Americas. A seasoned HR business partner
experienced in managing performance management, teammate surveys, the e 360 process, the
hiring and interview process and facilitator development programs. A skilled project manager
who builds cross functional support by developing relationships focused on linking business
needs with the needs of the customer. A business partner who has successfully negotiated
education grants with state and federal agencies, discounts on program materials and events
with vendors reducing budget impact. A leader who has created positive Return On
Investment and behavioral change across multiple divisions and locations, domestically and
internationally.
SELECTED ACCOMPLISHMENTS
Presented with “Employer of the Quarter” for education grant utilization by the
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Middle Tennessee Workforce Board.
Presented with President’s Award by Bridgestone Americas for outstanding
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contribution.
Presented with the President’s Award by Firestone Polymers for outstanding
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leadership in customizing programs to increase teammate retention improving
performance.
Developed education grants for organizations for single site and multi site
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programs netting over $2.5 million with the Department of Labor, The Department of
Commerce, WorkForce Development boards and Universities.
Developed e learning processes reaching new students at no cost.
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Re designed production plant layout resulting in a $10 million turnaround.
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Collaborated with Vol. State, and Nashville State Community College to
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develop custom maintenance training courses.
Developed engineering co op recruitment program with Tennessee Tech.
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PROFESSIONAL SKILLS
CURRICULUM / INSTRUCTIONAL DESIGN
Translates learning objectives into innovative learning initiatives that engage
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and inspire people.
Identifies and partners with outside vendors to supply cost effective training
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and education programs.
Designs programs that educate and support high potential/high performers.
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Develops Adult Learning Theory based blended solutions that leverage
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instructional design, classroom presentation, group discussion, hands on
demonstration, role play and case studies.
Coordinates production of student manuals, learning materials, learning aids,
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design, printing, binding, scheduling, equipment, room set up, etc.
Created clear, concise, well designed, easy to use materials to enhance
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learning. (Video, job aids, handouts, games, etc.)
Utilizes NERO video development program to produce audio visual based
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safety training.
Utilized Articulate Storyline to develop training materials to support e learning
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programs.
TRAINING / PROGRAM MANAGEMENT
Partnered with manufacturing leaders and the state of Tennessee to develop a
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model supervisor training program and an hourly training program for 13 departments.
Developed and enhanced learning and development programs designed to
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strengthen organizational performance and support professional growth and
development.
Spearheaded the training function for a division of eight manufacturing plants
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with 10,000 teammates.
Implemented the SAP Learning Management System in eight plants with a
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common vision statement.
Lean manufacturing instructor of General Motors version of Toyota Production
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Systems.
Strong acumen for creating and maintaining effective internal partnerships
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with managers.
Managed the design, development, piloting and delivery of new learning and
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capability building development programs.
Drove follow through to maximize transfer of knowledge, skills and
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capabilities to the job.
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LEADERSHIP DEVELOPMENT / TALENT MANAGEMENT
Established a leadership development culture that improved the performance of
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more than two hundred leaders, creating a common language that enabled the transfer
of key talent across the organization to have the right leader at the right place at the
right time.
Developed leadership development programs from production operators,
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supervisor, from manager to plant manager level by collaborating with leadership
across organizations.
Partnered in the development, implementation and administration of Talent
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Management initiatives including the Mapping of Competencies to training linking
them with job roles,
Managed the Performance Management Program for three divisions
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representing 20,000 people linking to Succession Planning.
Developed a multi language teammate survey, improving participation to more
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than 12,000 employees.
Managed the tuition assistance program improving participation and funding
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allocation planning and tracking.
PROJECT MANAGEMENT
Re designed training tracking system to accurately plan, track and analyze
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training records.
Developed and implemented five coordinated education grants in 2012 and
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utilized 100% of the grants and expanding training programs.
Lead and managed cross functional teams, delivering projects on time and
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within or under budget across multiple locations in the U.S., Canada, and Mexico.
Experienced Team player who has excelled in union and non union
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environments working in collaborative learning organization environments.
Organized project manager who ensures that the client and organizational goals
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and objectives are achieved.
Partners with business leaders to identify business performance needs,
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securing buy in on program, purpose, content, and learning outcomes.
Launched a 25,000 sq. ft. multi function learning center.
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Led start up of experimental process equipment, meeting aggressive deadlines
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and metrics.
RELEVANT EXPERIENCE
2012 – Present
GKN>HOEGANAES CORPORTION
Gallatin Powdered Metal manufacturing, the world’s largest PM plant of its kind.
Manager Training and Development
2011 – Present
FOUR POINTS CUSTOM DEVELOPMENT SERVICES
Senior Consultant
2003 – 2011
BRIDGESTONE AMERICAS HOLDINGS
The U.S. subsidiary of Bridgestone Corporation, the world’s largest tire and rubber
company.
Manager Human Resource Development
Manager Training and Development, North America
Training and Communication Manager
1990 – 2003
SATURN CORPORATION
An automobile manufacturer and brand, established in 1985 as a subsidiary of GM.
Business Unit Training and Development Manager
1975 – 1985
KROGER CORPORATION
A retail Grocery distribution corporation established in 1883.
Direct Store Delivery Manager, Retail Store trainer
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EDUCATION
TREVECCA NAZARENE UNIVERSITY
Master of Business Administration (GPA 3.85)
TREVECCA NAZARENE UNIVERSITY
Bachelor of Arts, Human Resource Management (GPA 3.78)
LANSING COMMUNITY COLLEGE
Associate of Applied Science, Electro mechanical technology (GPA 3.55)
ADDITIONAL TRAINING / CERTIFICATIONS
• Certified Myers Briggs practitioner (Step I, Step II)
• Certified Facet5 practitioner
• Certified 360 assessment practitioner
• Certified Hogan Assessment Systems
• Certified Master Trainer (DDI)
• Certified Six Sigma Black Belt
AFFILIATIONS
• American Society of Training and Development (ASTD)
• Society Human Resource Management (SHRM)
CORE COMPETENCIES
Leadership Development Education Grant Funding Performance Management Multicultural/International Experience e 360
Process Hiring/Interviewing Employee Retention Manufacturing Environments Talent Management HRD
Project Management Government Partnerships Instructional Design Facilitation/Facilitator Development e Learning LMS
Contact this candidate