BALKI CHANDRASEKARAN
*** ******* **** *****: 518-***-****
Mechanicville, NY 12118 Email: ********@*****.***
Director of Operations/General Manager
A top-performing operations leader with a solid record of delivering
quantifiable results. Highly adaptable professional with global, well-
rounded experience in a variety of manufacturing industries, including
automotive, locomotive, chemical, consumer goods, industrial grade
components, and heath care. Strategic thinker with high energy and a
relentless commitment to process improvement. Strong people manager with a
special talent for getting the very best from employees, colleagues and
partners. Unwavering commitment to environmental health and safety.
Areas of Expertise
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Operations Management Total Productive Maintenance (TPM) Senior Leadership
Lean Manufacturing Mergers and Acquisitions
Strategic Planning and Expert in Production Part Approval Team-Building/Leadership
Execution Process (PPAP) Gemba
Cross-Cultural Management Non-Conforming Material Report SMED/OTED
New Product Introduction (NCMR) Design for X (DfX)
(NPI) Expert in Advanced Product Quality TS16949
Hoshin Kanri Planning (APQP) FMEA
Value Analysis (VA) End to End (E2E] Global Supply
Value Engineering (VE) Chain Management
Toyota Production Systems
(TPS)
Key Skills Assessment[pic]
Executive Leadership - Experienced at working at all levels of an
organization, with a proven track record of getting results from employees
and partners from production to the c-suite
Results-Oriented - Absolutely driven to find ways to increase production
and decrease costs without sacrificing service or employee engagement
Professional Experience
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Philips Healthcare, Latham, NY 2012 - Present
Advance Manufacturing/Operations Manager
. Oversaw 260 employees in operations, engineering, procurement,
maintenance and logistics
. Spearheaded process improvement efforts in operations, business
restructuring, capacity expansion, design and engineering analysis
. Identified a need, created positions and hired mission-critical senior
level staff
. Introduced new technologies to transform a heavy manufacturing operation
with welding, machining and testing capabilities to improve safety,
quality and cost
. Worked extensively with FDA-regulated medical devices; highly
knowledgeable of Quality System Regulation 21CFR Part 820 and ISO 13485,
with experience in completing Corrective and Preventative Actions (CAPAs)
both individually and as part of cross-functional groups
. Strategically transformed the site's organizational structure to
streamline operations, advance development, and improve supplier quality,
and promote concurrent engineering
. Successfully launched two new products in nine months, rather than the
typical 15 months, to enable first-to-market; achieved 22% market share
growth
. Reduced manufacturing overhead by $1.3 million in two years, reduced
NCMRs by 27% over 18 months, reduced COGS by 35% ($1.4 million), and
saved over $1 million in waste and rework
. Restructured the operations and quality organizations, resulting in a
$2.6 million savings, sustained improvement in employee satisfaction
results, and continuous improvement in productivity numbers
Danfoss, Multiple sites in the United States, Slovenia, Sweden and Mexico
2011 - 2012
Global Continuous Improvement Director
. Oversaw process improvement efforts for seven manufacturing facilities
with 1,100 employees worldwide
. Consolidated three manufacturing plants in Europe, saving 1.3 million
euros by moving operations to Mexico
. Improved productivity by 34% in 18 weeks, reduced inventory by 400,000
euros, and reduced 27,000 square feet of floor space at a plant in
Arvika, Sweden
. Reduced space needs by 70%, increased productivity by 30%, and reduced
necessary manpower by 12% in Rockford, Illinois
. Improved productivity by 217% in an eight-week "training by doing"
kaizen, reduced set-up time by more than 50%, and reduced expedited
shipments by 82% at a plant in Arkadelphia, Arkansas
. Increased capacity by 740 hours in one year at a plant in Ljubljana,
Slovenia
. Improved shipping accuracy from 83% to 97%, reduced direct labor by 23%,
and trained and coached middle management to "go to gemba" at a plant in
Monterrey, Mexico
. Implemented a balanced scorecard for supplier quality that increased
productivity by 11% ($700,000/year)
Saint Gobain (Performance Plastics), Hoosick Falls, NY 2009 - 2011
Lean Six Sigma Black Belt
. Spearheaded the Lean and Six Sigma cultural implementation at two
manufacturing plants
. Oversaw a team of 125 employees; certified 200 employees through Yellow
Belt and 20 employees through Green Belt training
. Instilled "creativity before capital" mentality within middle management
and supervisors, achieving a $480,000 cost savings from a $70,000
investment
. Saved $1.1 million by reducing waste and reduced customer complaints by
50% in 16 months
NSK Steering Systems America, Bennington, VT 2005 - 2009
Project Manager (Promoted from Senior Lean Manufacturing Champion)
. Managed a cross-functional team of 17 direct reports in purchasing,
quality, sales and marketing, production control, logistics, accounting
and maintenance; led a team of 50 hourly employees
. Managed large project teams focused on launching new projects for Toyota,
Honda, Mazda and Subaru
. Saved $400,000 in labor costs and reduced downtime by 37%
. Oversaw 50 hourly employees across three departments on a three-
shift/five-day operation
Carrier Corporation, Wichita Falls, TX 2004 - 2005
Senior Lean Manufacturing Engineer
. Led manufacturing groups and provided process improvement consulting
throughout the plant
. Championed 3P process and DfX activity to convert high-density assembly
line to U-cells to improve productivity and quick changeover times;
achieved annual savings of $200,000
. Developed equipment specifications and purchased new equipment to
increase productivity and improve material flow; increased capacity by
48% and saved $300,000 per year
Delphi Automotive (through Acro Service Corporation), Lockport, NY 2002 -
2004
Manufacturing/Quality Engineer
. Managed the Lean Manufacturing team, which focused on cost reduction,
volume improvement and defect prevention for the entire plant
. Provided engineering leadership and process improvement consulting to a
number of departments
. Collaborated with reliability and quality engineers at GM plant in Canada
to resolve quality issues
Education
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Master of Business Administration, State University of New York, Albany, NY
Master of Science, Industrial and Management Engineering, Montana State
University, Bozeman, MT
Bachelor of Engineering, Mechanical Engineering, University of Madras,
Chennai, India
Professional Training and Certifications
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Certified Six Sigma Master Black Belt ? Certified Project Management
Professional (PMP)
Lean Implementation (ITO University-United Technologies) ? Toyota
Production System (Toyota University)
Above and Beyond the Call of Duty Award (NSK Steering Systems) ? Company
Ambassador Award (Phillips Healthcare)