P AUL GORDON
* *** *********** **, ******, Texas 78758 5 12 - 589 - 3393 p acejxf@r.postjobfree.com
W WW.PAULGORDON.BIZ
S UMMARY
E nterprising S ales P rofessional w hose background includes attaining and surpassing corporate goals by understanding
c lient needs, establishing objectives, and resolving concerns. Excel at establishing a professional rapport with both the
c ustomer base as well as my internal team. Technically proficient in all aspects of administration.
K EY COMPETENCIES
C ustomer Acquisition E xtensive computer/software knowledge:
M S Office Products, Goldmine, Quickbooks, HotSchedules,
R efe rral/Repeat Business Generation
S PSS, POM/Win, RMS, ALOHA, SABLE, IOS, ACT, DOMS,
P ublic Speaking
I DD, CSG, AA D, etc
C onsultative Sales
S ales Reports & Correspondence
E XPERIENCE
O ctober 2 013 – P resent
T erritory Sales & Water Specialist
C ulligan International
C onsistently met or exceeded sales activity goal - s urpas sing recurring revenue rental quota by 50%.
M anaged direct contacts with community leaders to expand residential and small business accounts.
N egotiated purchase agreements within my assigned market segment.
O btained and reported marketing material for pot ential new products. P ersonally contacted potential customers to
e ducate them of services, costs, and to answer any questions they incur.
P rovided necessary direction and training to direct personnel on selling techniques, account strategies, and
n egotiati ng.
P rovided direct community support; managed special and social events relevant to sales and customer acquisition.
P rovided forecasts and participated in the determination of market potential within my territory.
C orporate Video Demonstration: WWW. PAULGORDON.BIZ
M ar ch 2 013 – O ctober 2 013
T erritory Sales Representative
G rande Communications
C onsistently met or exceeded biweekly sales goals on average of 110%. Independently estab lished and organized
d aily sales activities. Implemented effective sales closing techniques to ensure product goal was achieved.
R eported on all daily activity, including homes targeted, contacts, presentations, sales, objections, follow - up
p rogram, retent ion leads and saves, upgrades, and competitive update.
M et with potential customers to discuss service needs, provide quotes, process orders and address any customer
c oncerns or special needs/requests. D eveloped relationships that show ed t he benefit and professionalism of
G rande Communications .
D eveloped partnership with internal departments (e.g. c ustomer service, technical operations) to ensure customer
s atisfaction.
F eb ruary 2 009 – N ov ember 2 012
S ales and Retention Representative
T ime Warner Cable
# 1 o ut o f 160 i n sales for 12 c onsecutive months. A chieved and/or surpassed weekly and monthly sales goals by
u tilizing sound telephone based selling approaches.
G enerated business through established and approved creative methods of lead generation conducting door - to -
door sweeps/presentations, by appointments/referrals, and/or by on - site eve nts.
E ffectively communicated to property managers and owners. I ncreased customer understanding of Time Warner
C able products and pricing models, as well as evaluate co mpetitive offers and frame response to show the benefits
o f Time Warner Cable over other service providers. Evaluated customer's existing and potential product needs and
m ake appropriate recommendations related to features, benefits, product differences, p ricing, and campaigns.
N ov ember 2 002 – O ctober
C heesecake Factory / Server 2011
F eb ruary 2 005 – F eb ruary
P artyMachines.com / Account Executive 2 009
S ept ember 2 004 – M ay
D ell Incorporated / Inside Sales Executive 2005
M ar ch 1 993 – F eb ruary
O utback Steakhouse / Trainer 2 002
E DUCATION
L amar University
B eaumont, Texas
B achelor of Business Administration in Finance, A ugust 2000