SCOTT COTTERELL
Pewaukee, WI 53072
acejxd@r.postjobfree.com
http://www.linkedin.com/pub/scott-cotterell/14/43/525
SUMMARY OF EXPERIENCE
Sales and marketing professional with a strong customer service focus
20 years of sales in diverse industries requiring:
. Ability to adapt to varying work environments and meet customer
expectations.
. Effective listening and analytical skills demonstrated in ability to
promote products and services using a consultative sales approach
(i.e., thoroughly understand prospect's needs and technical
requirements enabling me to propose my organization's best solution to
address those needs and requirements).
20 years managing accounts requiring:
. Strong interpersonal skills demonstrated in solid history of
establishing rapport with decision-makers, influencers, and staff
insuring excellent long-term relationships.
. Well-developed problem resolution skills and ability to communicate
effectively.
10 years of supervising and training staff.
PROFESSIONAL EXPERIENCE
First Pacific Corp., Salem, OR
2013-2014
Marketing Executive
Marketed suite of services to dental professionals, each designed to
increase treatment plan acceptance, maximize production, and enhance
patient satisfaction, while displacing a portion of the practice's
administrative costs.
Utilized a six- step process to uncover the operational details of my
prospect's practice and relate those needs to First Pacific's unique set
of solutions.
Responsible for sales in Northern Illinois, Eastern Minnesota, and
Wisconsin.
Nissen Staffing Continuum, Inc., Waukesha, WI
2012-2012
Sales Representative
. Offered Nissen Staffing services to employers throughout designated
territory. Defined client's needs during face-to-face meetings, secured
orders, and negotiated fees for service. Managed recruitment,
qualification, and deployment of associates.
. Provided on-going associate supervision, and insured client satisfaction.
Conrad Schmitt Studios, Inc., New Berlin, WI
2009-2011
Project Manager
Utilized varied strategies to locate and qualify prospects that were
considering restoration or new construction. Potential clients included
owners of different types of historic structures, including churches and
residences.
. Traveled nationwide introducing the Studio, the "design/build" process;
established the relationship, assessed the opportunity, and gathered
relevant technical information.
. Analyzed project drawings and RFP's to identify key information in order
to accurately estimate projects.
. New projects included
o St. Mary's Basilica Cathedral, Galveston, TX, $2.5M;
o St. Mary's, Lowell, MA, $2.25M;
o St Church of the Incarnation, Rio Rancho, NM, $400K;
o St. Raphael's, Antioch, IL, $250K;
o St. John the Baptist Catholic Church, Leesburg VA., $200K.
. Wrote master proposal detailing the project from concept to fundraising,
and through construction.
. Acted as the Studio's Project Manager, coordinated the efforts of in-
house artisans and designers, and on-site decorators.
. Served as primary contact for client, project architect, designers, on-
site decorators, and construction manager.
SCOTT COTTERELL - PAGE TWO
On Call Transcription Solutions, Inc., Menomonee Falls, WI
2002 - 2009
Senior Account Executive
Primary responsibility was to achieve sales/marketing goals, and sales
force management, and served as client's first line of contact and chief
problem-solver.
. Managed sales increases averaging 20% annually by adding new clients:
o Waukesha Memorial Hospital (accounted for over $250K in annual
billing);
o Enhanced Medical Imaging Group (over $100K in annual billing);
o Associated Surgical and Medical Specialists-The Surgery Center
(over $150K in annual billing).
. Increased sales within established accounts.
. Prospected for new sales by making cold calls to individual physician's
offices, multi-physician clinics, and C-Level hospital administrators,
including Directors of Health Information Management, and Directors of
Medical Records.
. Served as primary customer service/quality control point of contact.
. Managed the rollout of On Call's web-based transcription platform.
. Designed and wrote On Call's brochures and sales pieces, and participated
in website design.
. Established company operating procedures and created "Best Practices"
manual.
. Qualified, hired and trained Medical Transcriptionists, Quality Control
Specialists, and Editors.
. Supervised one salesperson, and worked harmoniously with all employees.
Pilkington North America, Columbus, OH
2000 - 2002
Territory Sales Manager
Established the Milwaukee Service Center (warehouse) to provide auto glass
and accessories to installers in a new territory.
. Located and qualified over 40 new customers, and directed day-to-day
sales and marketing activities in new center.
. Hired and managed six route drivers, one lead driver, warehouse staff,
and an office administrator.
. Designed the daily delivery routes to maximize route profitability.
. Participated in lease negotiations, and oversaw the center's construction
and stocking of inventory.
. Responsible for the center's monthly financial reports.
Continental Packaging Solutions, Inc., Chicago, IL
1994 - 1999
Account Executive
. Exceeded gross profit goal by $80K earning a top bonus and incentive
trip.
. Grew territory sales revenues from $2.8M to $4.5M.
. Solved problems to meet rigid walled packaging requirements of a wide
range of manufacturers.
. Developed strategies to reach decision-makers and influencers deep within
the customer's organization; analyzed their technical and marketing
requirements, and presented and facilitated implementation of the best
packaging option.
. Major clients included: Sprecher Brewing, King Juice, and Aldrich
Chemical, each at over $750K in annual sales.
EDUCATION
Bachelor of Arts (BA) - University of Wisconsin-Milwaukee
Emphasis on Economics, Political Science, and 20th Century American History
Student Government 2 years
Volunteer - Legal Aid, FOCUS
VOLUNTEER ACTIVITIES
United Way-Waukesha County
University of Wisconsin-Milwaukee Alumni Association
Waukesha Parks and Recreation-Volunteer Coach
Pewaukee Basketball Club
Pewaukee School District, Pewaukee High School