Jo Ann Binette
**** ***** ******* ***** • Las Vegas • Nevada • 89123
c.702-***-**** • acejwl@r.postjobfree.com
EXECUTIVE SUMMARY
I am a highly effective, solutions oriented manager with experience in all aspects of
business administration. My experiences include managing properties and offices,
promoting effective employee relations, optimizing scheduling, orientation and
implementing policy, and emphasizing teamwork to develop innovative support
strategies for building quality client relationships. I am seeking a position in which I
can maximize my managerial talents within your corporation.
EDUCATION
Bachelor of Science in Public Health
University of Central Oklahoma
Edmond, Oklahoma
EXPERIENCE
Property Manager
Maxim Properties, Wedgewood Inc.
10.2008 to 10.2013
Managed real estate office with a net gross profit of $5,000,000/year
Purchased over 1500 foreclosure properties
Managed 200 residential/commercial rental properties
Processed and received rental payments with a monthly revenue portfolio of
over $200,000
Processed 5 day summary evictions for delinquent tenants
Decreased monthly delinquency rate from 28% to 3%
Researched and resolved non-routine residential and commercial issues
Coordinated contracted services and prepared financial budgets
Reduced violation fines by $45,000/year by disputing superiority demands
Dealer Service Manager
Ford Motor Credit
04.2008 to 10.2008
Analyzed and completed credit applications in compliance with CAF lending
policy and regulatory guidelines
Maintained delinquency and charge-off performances for assigned dealers at,
or below, department average
Responsible for building dealer relationships by marketing products and
programs Effectively communicated credit decisions
Human Resources
Senior Recruiting Sales and Internship Recruiter
CapitalOne Auto Finance
07.2006 to 09.2007
Sourced job boards for qualified internal and external sales candidates
Hired 150+ external/internal sales associates for new regional buying centers
Scheduled, coordinated, and arranged travel for interviews for candidates and
hiring managers
Organized job fairs and college testing sites
Facilitated behavioral interview sessions and new hire paperwork with
candidates
Risk Management – Fraud Analyst
CapitalOne Auto Finance
11.2005 to 07.2006
Recovered company losses on average of $250,000/month
Analyzed data and reported profit loss/gains to senior management
Collaborated with COAF Legal Department on ID theft and fraudulent
accounts
Resolved complex fraud issues with analytical decision-making, negotiation
skills and a customer focus
Complied with program guidelines and COAF policy and procedures
Funding/Credit Analyst
People First Finance LLC/CapitalOne Auto Finance
08.2001 to 11.2005
Managed up to 150 monthly rotating accounts for Prime & Sub-Prime
customers with loans of $75,000+
Developed and maintained relations with customers, creditors and company
partners
Audited credit applications and loan documentation
Ensured compliance with internal policies and state regulations
Analyzed applicant financial statements, collateral, and tax returns to
determine debt to income ratio
Determined client ability of loan completion
Assisted in new team member development, group mentoring
Created training material for new hires
SKILLS
Microsoft Office (Word, Power Point, Excel); Yardi, Zipforms, GLVAR MLS
REFERENCES AVAILABLE UPON REQUEST