WebSphere MQ

CURRICULUM VITAE

PERSONAL INFORMATION

Name: Tihomir Rusev Yovkov

Address: ul. Jaśminowa 9/4, Grodzisk Mazowiecki 05-827, Poland

Current address: Destouchestrasse 14, 80803 München, Germany

Mobile Number: 00-48-79-65-65-165

E-mail address: *******@*****.***

EXPERIENCE

January 2013 – current UniCredit Business Integrated Solutions, Munich, Germany

Position held: WebSphere MQ/MQFTE Consultant

Responsibilities:

Responsible for the upgrade of WebSphere MQ servers from V6 to V7;

Responsible for implementation, renewal and issues with SSL certificates; advising

developers on how to establish successful SSL secured connection to MQ; resolving

issues with OSCP;

Migrating MQ installations from Solaris SPARC to Linux servers;

Ensuring systems adhere to appropriate levels of security and compliance to standards;

Liaising with Applications Responsible Teams to help in problem diagnosis and acting as

a consultant to resolve such matter within MQ;

I am currently helping with installation and administration of MQFTE. Learning on daily

basis to resolve issues regarding MQFTE.

August 2012 – December 2012 UniCredit Business Integrated Solutions, Munich,

Germany

Position held: WebSphere MQ Consultant

Responsibilities:

Providing support for MQ infrastructure at UniCredit Bank including support of remote

locations around Europe

Participating the upgrade of WebSphere MQ servers from V6 to V7, install, upgrade and

maintenance of WebSphere MQ and related system software across multiple platforms

Ensuring systems adhere to appropriate levels of security and compliance to standards;

Liaising with Applications Responsible Teams to help in problem diagnosis and acting as

a consultant to resolve such matter within MQ

Monitoring the performance of the WebSphere MQ and initiating remedial action if

necessary, adhering to the normal escalation procedures

Producing clear technical documentation and conforming to any audit requirements

Implementing SSL and OAM security, clusters

July 2012 – August 2012 IBM GDSC in Wroclaw, Poland

Position held: Senior IT Specialist, WebSphere Administrator

Responsibilities:

Provided training for the Middleware Team on WebSphere MQ V7.

Created procedures for checking status and health of MQ servers, queue managers and

MQ processes.

Attended training for WebSphere Application Server versions 6, 7 and 8.5. Training

included all aspects of install and upgrade of WAS server; deploying and upgrade of

Java application; connecting Java application to use MQ JMS as message provider.

July 2011 – July 2012 Citi International Plc in Warsaw, Poland

Position held: WebSphere MQ (MQ Series) Administrator

Reporting to the head of the MQ team. This position involves all aspects of planning,

deployment and maintaining key WebSphere MQ technologies used within the EMEA

region.

Responsibilities:

Providing technical support to over 400 instances in EMEA during the normal working

day; providing on-call support on a rotated 7x24 basis and respond within the agreed

SLA; satisfying any on-site support requirements as required

Upgrade, install and maintenance of WebSphere MQ (MQSeries) and related system

software across multiple platforms

Ensuring systems adhere to appropriate levels of security and compliance to standards

Liaising with third party suppliers to resolve product issues

Liaising with Applications Production Support groups to aid in problem diagnosis

Acting as a consultant to Applications Development groups on technical matters

pertaining to WebSphereMQ (MQSeries) application design and performance

Providing support and advice to remote locations

Monitoring the performance of the WebSphere MQ (MQSeries) and instigating remedial

action where necessary, adhering to the normal escalation procedures

Producing clear technical documentation and conforming to any audit requirements

Working within and supporting the necessary management processes

Knowledge of the following products: WebSphere MQ (MQSeries) V6 and V7 for UNIX,

Linux, AIX, Solaris, Windows NT;

Implementing SSL and OAM security within MQ

UNIX Shell Script, vi scripting, clustering

November 2009 – June 2011 Citi International Plc in Warsaw, Poland

Position held: IT Analyst

Operating in the CTI EMEA (Client Technology Infrastructure - Europe, Middle East,

Africa), responsible for providing technical support and delivery to internal businesses on

a regional basis. Supports for the following products: Desktop, Messaging, Voice,

Blackberry, Video, Collaboration, Security and Remote Access.

Responsibilities:

Conducting first-level incident diagnosis and determining the most effective and standard

method of restoring service using predefined cases

Creating a permanent control records – via updates to the trouble ticket – used as the

basis for escalation, tracking, dispatching and follow-up actions

Participating in testing new tools; developing operational requirements and documenting

testing

Problem solving

Participating in implementing global support model

Strong contribution of meeting SLA

May 2009 – September 2009 Ralph Trustees Limited in London, England

Based in 5* hotel Athenaeum in London, Piccadilly

www.athenaeumhotel.com

Position held: Network Specialist

Responsibilities:

Ensuring smooth operation of network

Ensuring that the Internet and email connections are up and running, trouble shooting

any problems.

Managing the IT Help desk to ensure that all support calls are logged, updated and

resolved moving and maintenance of PC’s and peripherals; installation & configuration of

PCs for new users

Carrying out scheduled program of preventative maintenance on IT infrastructure

Helping to manage software upgrades & installations

Managing designated IT projects across the RTL network.

Monitoring & tuning network infrastructure performance;

Manage Windows Server 2000/2003/Exchange and AD, Desktop & Remote Support

Enforce and follow Security Policy; ensure that the backup policy is working using

Acronis True Image/Server Backup

Configure and maintain anti-virus policy using Kaspersky Server/Workstation

June 2005 - May 2009 'The Grove' 5*Hotel in Rickmansworth, England

5* hospitality and leisure estate (hotel, golf course, spa, tennis courts, football field), the

host to WGC American Express Golf Championships in 2007, a base for the national

English Football Team

www.thegrove.co.uk

Position held: Assistant Concierge (Front of the House Department)

Responsibilities:

Managing the day to day running of the Concierge team

Selling bookings for the hotel’s restaurants, the golf course, spa treatments

Booking entertainment and transport tickets

Conducting regular training for the team

EDUCATION

2011 – currently Polish – Japanese Institute of Information Technology in Warsaw,

Poland

Majored in: Information Technologies

2000 – 2003 Technical University of Varna, Bulgaria uncompleted due to family

reasons

Majored in: Mechanical Techniques and Technologies

Dr Petyr Beron Mathematical Academy in Varna Diploma in

1995 – 2000

Mathematics, IT and Physics

PERSONAL SKILLS AND COMPETENCES

Mother tongue: Bulgarian

Other Languages: English – excellent; Polish – very good command

Courses taken: 2012 IBM Certified System Administrator WebSphere MQ V7

2012 Certificate of completion of WebSphere MQ V7 System

Administration

2011 Certificate of completion of ITIL V3(internal Citi training)

2010 Microsoft Certified Professional

2010 Football Referee in Poland

2006 Football Referee level 4 (The FA recognition Contributory

Leagues)

2000 Football Referee Semi-Professional level, Bulgaria

Clean driving license category “B” (1999)

Social skills and competencies:

An enthusiastic team player who is strategic and good with people. I am quick thinking

and performing particularly well in stressful conditions. Responsible to whatever I do,

possessing strong achievement drive; self-motivated and in a constant need of self-

improvement. Highly effective and consistent in customer and business clients service

performance.

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Organizational skills and competencies:

Experienced in general team running, task executing, organizing, cooperating of

communication and workflow. Capable of bringing up useful ideas and solutions as well

as ready to face and handle difficulties of any kind.

Contact this candidate