GWENDOLYN WRAY
**** ******* ***** ***, **********, KY 40291
********@*****.***
WORK EXPERIENCE
Humana, Louisville Ky
. Agent Support Unit Specialist- Answered incoming calls and assisted
agents with questions about healthcare plans, applications, quoting
and the certification process.
Bureau of the Census, Louisville, KY
04/13 to 06/13
. Field Representative- Traveling to residents homes to conduct survey
and calling on the phone.
Randstad, Louisville, KY
11/12 to 04/13
. Data Entry - Working with IRS documents and checks to enter data and
verifying information in an accurate and precise manner.
K-Force, Louisville, KY
05/12-10/12
. Office Assistant - Assisted with reports and entering data for a
printing company.
. Collections Clerk - Called customers for business accounts that were
delinquent to set up payment arrangements and taking payment over the
phone. Set up disconnects and connects in cable, phone and data
service as needed for select accounts.
DNR Group, Louisville, KY
12/11-12/11
. Insertion Specialist - Working in a mail room environment, preparing
envelopes to be mailed out.
Bureau of the Census, Jeffersonville, IN
03/09-07/10
. Data Entry and Scanning - Scanning census forms on an imaging machine
to capture information. Reviewing data and verifying all information
is properly obtained.
. Field Enumerator - Traveling to different locations to verify map
locations and addresses for the U.S. Census.
EDUCATION
The Medical Institute of Kentucky, Louisville, KY
08/12-10/12
Phlebotomy and EKG Technician Certificate of Completion
Moraine Valley Community College, Palos Hills, IL
01/93-05/95
General Office Clerk Certificate