Customer Service Assistant

Z ara Ardeza Gonzales

Purok * Brgy. San Francisco

V ictoria, Laguna 4011

aceitp@r.postjobfree.com

Mobile: +639*********

Career Objectives

To obtain a reasonable and challenging position where in my education and

experience will have a valuable position.

To enrich oneself and continuously acquire knowledge and wisdom from the

experience and task assigned to me in the field of work.

To work for the people and office I will be with, and most of all to the Lord.

Skills:

Working knowledge of M icrosoft word, M icrosoft Excel, M icrosoft Power

point and In ternet Explorer.

Core competence:

Goal oriented, Task oriented, well organized and disciplined and can work

u nder pressure.

Work Experiences

June 10, 2013-(Present)

Position: Customer Assistant

Sanford Marketing Corporation

Brgy. Batong Malake

Los Baños, Laguna

As a Customer Assistant:

• Performing Cashiering.

• Receiving and Dispatching Products

-Receiving of Modified Consignor (modcon) and outright deliveries

• Customer Service Assistant

-Handles customers inqui ries so must be knowledgeable of store

layout and company policies and procedures

-Assist front end in monitoring customer queue at checkout and

g ives feedback accordingly

-Performs other services \assistance as may be required by the store

manager

• Selling Functions

-Assist customer in the selling area, at the checkout counters

d uring store hours from opening till closing

-Promotes all store promotions

-Monitoring quality and quanti ty i tems on display.

-Informs concerned personnel of out of stocks, unaligned,

u nupdated and no shelf tags.

-Team Leader at the Fresh categories.

On-the-Job T raining

M ay 08, 2012 – June 04, 2012 Centu ry Properties Group. I nc.

H uman Resources and Administration Department

21/F Pacific Star Bldg. Se Gil Puyat Ave.

Cor

M akati Ave, Makati City

Seminar/Training Attended

J uly 31. 2009: BS Entrepreneurship Leadership Training and

Team Building

V illa Sotoya, Nagcarlan Laguna

A ugust 26, 2010: Council of Deans and Educators of Business in

Region IV-A

T heme: “ E-Business: Changing the Industry

L andscape”

Tolentino Sports Activity Center, Tagaytay

C ity.

J uly 13, 2012: “General orientation and Team Buliding

Activity”

E ntrepreneurship excellence: The Key to

Success

Gacias Mountainview Resort, Sta.Cruz,

L aguna

Education

Tertiary: Bachelor of Science and Ent repreneurship

L aguna, University

RECS Village, Brgy. Bubukal Sta.Cruz,

L aguna

A pril 10, 2013

Secondary: Grace Christian Community School

Roadside Park Subd. Prinza Calauan,

L aguna

S.Y 2005-2009

P rimary: San Francisco Elementary School

B rgy. San Francisco Victoria, Laguna

S.Y 1999-2005

Personal Details

Date of Bir th : January 24, 1993

Place of Bi r th : Victoria

Age : 21

Civil Status : Single

Nationality : Filipino

Religion : Christian

Height : 5’7

L anguage known : English and Filipino

C haracter References

D r. Norayda M. Dimaculangan

P rogram Chair, BS Ent repreneurship/LU faculty and Staff Association

P residents

Laguna University

Mobile: +639*********

P tr. Ricardo Maligalig

Pastor, Victorious Cross Christian Fellowship Int’l

Victoria, Laguna

Mobile: +639*********

I hereby confirm that the details supplied in this application are true and

correct to the best of my knowledge and belief.

Z ara Ardeza Gonzales

Contact this candidate