Customer Service High School
Resume:
Courtney R. Sharpe
Rocky Mount, NC 27801
**********@*****.***
0bjective: To obtain a position in the customer service field
Key qualifications and Strengths
• Over 2 years of experience as a cashier/book keeper in grocery store industry
• Thorough understanding of cash handling procedures
• Pleasant appearance with a professional behavior
Skills
• Good attention to detail
• Excellent skills in math and arithmetic
• Outstanding ability to communicate information effectively
• Excellent capability to use computers for data entering purpose
• Professional in dealing with loads of cash and petty change
• Ability to stand for extended durations
August 2009-January 2013
Piggly Wiggly, Rocky Mount, NC
Cashier/Book keeper
Responsible for scanning and entering the price of all items in the register to
determine accurate amount of money the customer owes
Maintains bank of money in the register drawer and verifies it at the beginning
and end of the shift
Place the items on a scale to get an accurate weight and enter the code
corresponding to the product to obtain proper amount to be charged
Performs tasks like collecting payment for the goods and services, making
change, and giving out receipts
Issue credit slips and cash refunds to customers or cash checks for
employees and customers
Update and maintain sales information in the central computer
Handles as well as solves any customer queries
Performs tasks like counting, sorting, and wrapping coins and currencies
Manage front-end operations.
Prepare mid-day and end-of-day reports..
Cash checks and sell money orders. Prepares and sells Western Union fund
transfers.
December 2012-Present
West Corp,Rocky Mount,NC
Customer Services Rep
Responsible for taking orders and enetering information into computer
Update customers information into computer
Collect payment
Answer telephone
Solves any customers queries
2010
High School Diploma
Nash Central High School
References available upon request
Contact this candidate