Shonee Harrison

Objective

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Rocky Mount, NC Customer service is where my experience can be utilized to improve

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252-***-****

aceimj@r.postjobfree.com Employment History

Technical Support Representative

06/2013-present Newcorp, Sterling, VA

Assist customers with technical troubleshooting in

reference to their Directv services

Provide exceptional customer service to all customer

Assist will any billing issues

Customer Service Representative

01/2009-05/2012 Centurylink, Tarboro, NC

Meet a monthly sales quota

Assist with any billing issues

Provide information concerning internet, television, and phone

service

Customer Assistant Supervisor

10/2006-04/2009 Best Buy llc., Rocky Mount, NC

Assist agents that worked directly under my supervision to provide

the best customer experience possible

Responsible for assisting customers with knowledge concerning

all products throughout the store

Education

09/2002-02/2004 Nash Community College, Rocky Mount, NC

Basic Studies

Adult High School Diploma

Other Experience

Currently Enrolled at Nash Community College where I am on track to

obtaining my associates degree in Human Services where I will then

transfer to a 4 year university to complete my bachelor degree.

References

References are available on request.

Contact this candidate