Customer Service Sales
Resume:
Jessica H. Denning
Youngsville NC, 27596
aceilg@r.postjobfree.com
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Objective: To work in a customer service environment to utilize my skills and
knowledge
Qualifications: Friendly, personable, previous sales experience, ability to handle difficult
clients
Work Experience:
Professional Recovery Consultants
April 2014-June 2014
Call Center Rep.
- Making phone calls to debtors to help make payment arrangements or to help them
settle a debt that was owed to medical bills.
- Took payments by phone via credit cards or checks, or gave proper information to
have the debtor mail in the payment into office, or to the client it was owed to.
- Also help settle insurance claims, works-comp cases, and or any other settlements
that needed to be handled by an attorney’s office or other source.
- Noted accounts of any payments that have been made or weather the debtor has
denied that they owe the debt or any other information that may or may not have
happened during phone calls.
Massage Envy
January 2014- April 2014
Front Desk Associate
- Answering phone calls from guests and members and answering basic questions of
products sold in-store as well as membership and contract information.
- Filing memberships and paperwork.
- Handling money and membership payments, counting cash, opening and closing register.
- Make recommendations to new clients as well as current clients to make sure they have a
perfect experience with their massage.
- Making sure all opening and closing duties are completed before and after every shift.
- Cleaning work areas in front and back.
Toys-R-Us
November 2013-January 2013 (Seasonal Associate)
Sales Associate
- Handling Customer service issues and needs.
- Running cash register
- Handling money.
- Returning product to sales floor, and knowledge of product in store.
- Answering phones and basic questions.
Time Warner Cable
August 2009-April 2010
Outbound Tele-Sales
- Dealing with customer service issues.
- Making phone calls to customers to educate them on other services that they do not
already have.
- Product knowledge.
Chili’s
September 2008 - February 2009
Server/Host
- As a server/host my daily responsibilities were to make sure customers enjoyed their
meals in a prompt, respectful and clean environment.
- Cashed out and balanced sales at the end of each workday.
- Trained new employees within front of the house positions.
Bath and Body Works
May 2008 – October 2008
Sales Associate/ Cashier
- As Sales Associate/Cashier my job entailed providing service to customers by helping
them locate items; demonstrated new products, gave testimonies for products used and
processed final sales.
- Sorted Incoming shipment and stocked as needed..
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