Kemaro Townsend
Strategic Leader/ Inside Sales Professional/Project Manager
Goldsboro, NC
aceiji@r.postjobfree.com - 252-***-****
To Drive positive organizational Change and maximize growth through discipline, leadership, integrating
finance, and technology.
139 Best Ave.
Goldsboro, NC 27534
aceiji@r.postjobfree.com
• Strategic Account Development & Management
• Property Sales & Leasing
• Fluent Spanish Language
• Relationship Building
• Market Analysis
• Customer Service/Client Satisfaction
• Critical Thinking
• Problem Solving
• Sales & Marketing
Highly accomplished, focused and knowledgeable of all office functions. Fosters productive partnerships
with internal stakeholders and clients, resulting in the attainment of corporate sales goals.
Exceptional performance record in revenue growth, building market presence, and executing marketing
and sales programs that improve visibility and drive sales. Proven success in increased sales through product
marketing, achieving revenue growth in a competitive marketplace
Recognized by peers, subordinates, and senior leadership for dedication and the ability to gracefully handle
rapidly changing environments. Serve as a collaborative business partner; advocate with strong interpersonal
skills; effective collaboration with management, vendors, coworkers and clients to build positive and cohesive
business relationships.
Multi-tasking, highly organized individual able to effectively prioritize on a daily basis. Critical thinker and
respected liaison between clients and industry professionals with the ability to provide creative solutions to
complex problems.
WORK EXPERIENCE
OPERATIONS IT/PROJECT MANAGER
WELLS FARGO DEALER SERVICES - 2011 to 2014
Company project manager involving GAP Insurance claims, Titles, bankruptcy, and repossession Accounts.
* Supervised the management of corporate applications (Itop, Filenet, XPM, AFS, and CARS)
* Managed 22 business analysts in a project team
* Conducted comprehensive reports for board of managers
* Led the strategy and implementation of FILNET General ledger, Assets Management, treasury, and accounts
Receivable modules.
* Implemented and revamped a number of core IT business systems, which included CARS Human Resource
and Finance applications
* Key member of IT Wells Fargo Governance committee that provided the leadership of technical project
decisions, including budgets and implementations.
* Worked in collaboration with business unit heads to define the strategic direction and design of general ledger
architecture, ensured alignments with business requirements and enterprise priorities.
* Trained under supervision for a year to become a Wells Fargo branch manager
* Analyzed various system requirements, including financial applications, for broker/dealer clients.
* Served as liaison between clients, project managers, and technical develops to facilitate the use of financial
applications.
* Posted and reconciled Filenet accounts and select accounts for various business controllers.
ADMINISTRATIVE ASSISTANT / LIAISON
LANE MANAGEMENT LLC - 2010 to 2011
Liaised and directly collaborated between the Athletic department and the Athletic Director's Office
* Served as the go-to point for the second largest University in North Carolina competing in NCAA Division
1 Athletics
* Ensured professional communication and cooperation between high performing team of professionals and
departments
* Cultivated strong professional relationships, interfacing with top-ranking officials from each department
PROPERTY MANAGEMENT PROFESSIONAL AND MARKETING MANAGER
LANE MANAGEMENT LLC - 2007 to 2011
Manage all facets of real estate transactions for a diverse, high profile clientele.
* Commitment to excellence resulted in fully executed leases increased by 50% in only two months.
* Generate leads, negotiated contracts and closed several sales transaction.
* Showed properties to prospective clients to support property's marketing plan.
* Establish rapport with prospective buyers to determine housing needs, urgency and ability to purchase.
* Consistently meet sales goals and lead business development efforts; expand client base and revenue
potential.
* Receive high volumes of inbound calls concerning various properties
* Utilize effective persuasion skills to make appointments for showing properties.
* Nurture new client relationships and generated leads through cold calling, networking and referrals.
* Ranked as Top Leasing Agent for two consecutive months.
* Tracked trends and expanded both the sales and support functions for the company.
* Acquired and retained numerous major contracts for the company by aggressively pursuing sales leads.
* Closed sales to corporate clients by proposing state-of-the-art product solutions and by utilizing highly
effective marketing strategies.
* Oversaw all aspects of relationship management with assigned broker/ clients, which included coordinating
and facilitating communications with senior management and diverse business support groups.
EDUCATION
Bachelor of Applied Science in Political Science and Business Administration
East Carolina University
2009
Associate of Arts
Wayne Community College
2007
ADDITIONAL INFORMATION
Computer Proficiency: Microsoft Office (Word, Excel, PowerPoint), Photoshop, Outlook, Windows, Teaching
HTML, Java, JavaScript
Hardware: PC - Windows, Mac, iPad, Androids, Tablets, Graphing calculators, Scanners, Digital cameras
Operating Systems: Windows 98/2000/NT/XP, Windows 7/8, UNIX, LINUX, Mac OS-7.x/8.x/9.x/OS X
Communications tools: e-mail, listservs, and social media-EDTECH, Instant Messaging/Chat
Web Page development tools: Front Page, SharePoint Designer, Dream Weaver