Administrative Assistant
Resume:
Lisa A. Garcia
Victoria, Texas 77901
EDUCATION
**** ******** – Victoria High School – Victoria, Texas
**** ******** – Victoria College – Victoria, Texas – Associate of Science Degree
2004 Graduate – Victoria College – Victoria, Texas – Associate of Arts Degree
2006 Graduate – Williamette University – Graduate School of Management
WORK HISTORY
South Texas Electric Cooperative- Nursery, Texas March 2013 – January 2014
Customer Service Representative-Receive and facilitate customer orders, handle
complaints, schedule move-in and move-out requests associated with providing electric
service, account maintenance, process incoming mail.
Health and Human Services Commission – Cuero, Texas October 2008 – March 2013
Clerk III-Provide general clerical support to the Texas Works eligibility staff. Duties
include: office reception, screening applications, scheduling/rescheduling appointments,
pull, file and purge case folders, perform Electronic Benefits Transfer/Lone Star Imaging
System, prepare logs/spreadsheets manually and on computer, operate multi-line/TDD
phone system, process outgoing and incoming mail, accomplish back-up and other assigned
duties as directed by supervisor.
Dillard’s-Victoria, Texas April 2009-June 2009
Sales Clerk-Assist customers with purchases,gift registries, setup merchandise/displays,
take payments and other duties as assigned.
Goodwin Personnel Consultants – Victoria, Texas October 2007 – June 2008
Customer Service Representative – Responsible for ensuring customer satisfaction through
100% accurate, timely and courteous communication and documentation of information
from and to the customer.
Golden Crescent Regional Planning Commission – Victoria, Texas July 2001 – September 2007
Operations Manager – Managed the daily operations of all direct t ransportation services
according to policy and procedures. Assisted Director of Transportation Services in the
development and preparation of short and long range plans and recommended service
adjustments as needed. Enforced personnel rules and regulations including safety
practices and procedures and kept maintenance documentation on all operational
equipment at all t imes. Preparation of payroll, work schedules, etc.
Victoria I ndependent School District – Victoria, TexasSeptember 1993 – May 1997
Physical Education Assistant – Promoted exercise program and healthy lifestyle to students
in Pre-K inder through fifth grades.
Knute L. Dietze, Attorney-At-Law – Victoria, Texas
October 1990- April 1992
Legal Secretary Assistant – Assisted with the daily duties of legal office management
including daily interaction with public and professional counsel.
DeTar Hospital - Victoria, Texas August 1980 – May 1987
Business Office-Job duties included working in various areas of business office such as
billing, insurance and admit ting departments. Other duties were as a public relations
advocate, courier, and daily interaction/ coordination with hospital volunteers.
TRAINING
-Elected Employee of the Quarter 2002
-Elected Employee of the Year 2002
-Certificate of Attendance-Dealing with Difficult People
-Reasonable Suspicion Supervisors Training
-Appointed in the Manchester Who’s Who Among Executive and Professional Women
-Appointed in the National Register’s Who’s Who – a private network of business people
-Transportation Safety Institute Certificate – Substance Abuse Management and Program
Compliance
-System Security Awareness and Terrorist Activity Recognition and Reaction Training
LANGUAGE SKILLS
English and Spanish
COMPUTER SKILLS
Microsoft Word, Microsoft Excel
Contact this candidate