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Customer Service Assistant

Location:
Ann Arbor, MI
Posted:
June 10, 2014

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Resume:

Terrence Rynard Robinson

**** ************* **. ***. ****, Ypsilanti Michigan 48197

281-***-**** aceiej@r.postjobfree.com

Objective

To obtain a full time or entry level position that will enable me to use my skill sets and also learn new areas of expertise. I am comprehensive

and efficient in all tasks assigned to me, and will handle situations or problems responsibly using my critical thinking skil ls. I am also goal

oriented with excellent communication and interpersonal skills.

Education

University of Michigan, Ann Arbor June 2008-April 2012

Bachelor of Arts

Focus: Sociology and African American Studies

Work Experience

-Excellent communication and verbal skills

-Critical attention to detail

-Organizational and prioritization capabilities

-Exceptional self-management and teamwork abilities

-Proficient in the Microsoft Office Suite, i.e., Excel, Word, Outlook, PowerPoint, etc

EBY-Brown (Ypsilanti, MI) December 2013-Present

Line Technician

Handle and Maintain Shipping Carts /Inventory.

Load and unload service vehicles.

Follow and implement warehouse guidelines and procedures.

Uncle Ed’s Oil Shop (Ann Arbor, MI) July 2013-September 2013

Utility Technician

Maintain and practice occupational hazards and standard safety practices on a daily basis.

Provide the best customer service to meet each customer's needs.

Perform oil changes, transmission and radiator flushes, engine cleanings, light replacements and fil ters on customer’s vehicle.

University of Michigan Football (Ann Arbor, MI) Summer 2008- Summer 2012

Wide Receiver

Maintained outstanding discipline and strong work ethic.

Ability to follow written and oral instructions.

Excellent time management skills.

-Balanced a full academic course load with 20+ hours of training, practice, and travel schedule.

Strengthened leadership and communication skills.

Reinforced dedication and team-oriented character.

Women’s Football Academy (Ann Arbor, MI) Summer 2008, 2010, 2012

Assistant Coach

Develop and organize training exercises to improve women’s knowledge and understanding about sports.

Collaborate with coaching staff to develop engaging informational training sessions.

Implement training effectively for an accurate workout.

University of Michigan Youth Football Camp (Ann Arbor, MI) Spring 2011

Assistant Coach

Facilitated small group training sessions with boys ages 7-12.

Coordinate and assist head coach with daily operations involving campers.

Influenced youth through motivational instruction.

Community Engagement

C. S. Mott Children’s Hospital of Ann Arbor Volunteer (Ann Arbor, MI) Fall 2008- Winter 2012

Coordinated visits with young patients and their families to help lighten the stress associated with critical illnesses.

Assistant Outreach Coordinator at Impact Church of the Woodlands (Houston, Texas) Summer 2011

Coordinated back to school event to assist elementary school children transition to their next level of education .



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