Customer Service High School

**** ****** ** • Raleigh, NC ***** • 919-***-**** • aceia5@r.postjobfree.com

CURTISTINA D. BRYANT

O BJECTIVE

To acquire a position where I can best utilize my skills and knowledge to

enhance the well-being of the company and support my team.

P ROFESSIONA L PROFILE

Driven professional with proven ability to maintain and exercise policies

and procedures for all administrative functions through expertise in:

Accounting Administration

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Office Support

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Customer Service

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Secretarial

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W ORK EXPERIENCE

May 2006- present PPD, Inc. Morrisville, NC

R eceptionist (Professional Contact Center)

A ct as liaison for visiting clients and ensure proper accommodations

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a re made for their visit. D irects vi sitors by maintaining employee and

d epartment directories; giving instructions.

M aintains security by following procedures; monitoring logbook;

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i ssuing visitor badges.

M aintains continuity among work teams by documenting and

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c ommunicating actions, irregula rities, and continuing needs.

C oordinator o f c onference rooms and manages lunch arrangements

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f or client meetings.

Acts as primary contact person for vendors and management while the main

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facility contact is unavailable or out of the office.

August 2004 - November 2005 Quality Staffing Specialists Raleigh, NC

Data Entry Clerk

• Processed employment application and hiring packets using the DHHS

Applicant Tracking System

• Posted job vacancies (advertisements) using the Personal Management

Information System

• Backup the receptionist during lunch and vacation times (answered 3 line

telephone system)

November 1999- June 2004 Enterprise Rent a Car Morrisville, NC

Accounts Payable/Receivable Administrator

• Oversaw account payables/receivables for 40+ rental branches. Prepared

invoices to ensure vendors were paid in a timely manner. Achieved daily

account balances prior to making bank deposits.

• Significantly reduced accounting errors in order to meet end of month

closings. Conducted research to document unnoted personal and insurance

claim checks.

• Determined bad debt and advised branch managers on its impact on their

business. Checked and verified data for accuracy and amended errors and

inconsistencies. Utilized business tools to assist managers to manage their day-

to-day operations to help them to decrease their liability.

• Supervised mailroom and managed outgoing mail for multi branch

locations. Maintained and organized the filing system.

E DUCATION

Office Systems Technology- AAS Degree, Wake Technical

Community College, Pursuing

Rocky Mount High School, 1993

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