Management Medical

John G. Turner

**** **** ***** ******

Cleveland, OH 44104

Cell 216-***-**** E-mail – *********@*****.***

Education (Consist of 5 Degrees and working on the 6th)

Masters of Education (M.Ed.) in E-Learning - Northcentral University (in progress

•

current GPA 3.78)

Education Specialist Degree (Ed.S.) (GPA 3.85) (Advanced Terminal Degree) in

•

Organizational Leadership - Northcentral University - Graduated 08/13/2013

Master of Arts in Human Services (MA) (GPA 3.45) – Graduated 07/2009 Liberty

•

University

Master of Science Degree in Management (MS) (GPA 3.95) - Indiana Wesleyan

•

University Graduated 08/11/2007

Bachelors of Science Degree in Management (BS) (GPA 3.72) - Indiana Wesleyan

•

University Graduated 12/17/2005

Associates of Applied Science (AAS) – Logistics – Community College of the Air Force

•

Graduated 11/2005

Attended FBI Leadership Development Course – 02/2013 and received Certificate of

•

Recognition

Received certificates for completing new instructors training for American Public

•

University and University of Maryland, University College in 2013.

Certifications

***Clearance – Top Secret with SCI Certified Six Sigma Black Belt/Certified Contract Officer

Representative (COR)-DAWIA Level 2/ 70 Percent Service Connected Disabled Veteran

Employment Experience

Assistant Unit Chief/Supervisory Management & Program Analyst, GS-14

The DOJ/FBI/FLSD/Logistics Unit (Federal Government) – Washington, DC Dec

2012 to Present

Responsibilities:

• Responsible for directing and monitoring the progress of all mail operations and

administrative activities within the scope of the program for FBI Headquarters

Planning, directing, conducting, and managing a wide range of regional and national review

•

projects such as evaluations, inspections, and audits all mailroom operations for the FBI

Writing project reports, reviewing, editing, and revising the work of subordinate supervisory

•

staff

Conducting entrance conferences, exit conferences, and other key meetings with clients and

•

stakeholders; and conducting qualitative and quantitative analysis including statistical

sampling and computer-assisted techniques

Assists the Unit Chief in the accomplishment of established Division goals

•

Performs a range of managerial, supervisory and liaison responsibilities, with authority over

•

the administrative and personnel matters for the Division

Assigns, work and delegates responsibilities to subordinate supervisors

•

Manages Emergency Preparedness and Continuity of Operations (COOP) Program

•

Provides guidance and assistance to executive management,

•

Manages and directs subordinate supervisors, management program analyst and other staff

•

on mail operations. Implementing Web Based Postage to offset 3 million dollar reduction in

budget

Manages and oversees contractors and division administrative activities to include

•

workforce management, human resources management issues of staff

Manages budget formulation and execution, auditing, supply, and inventory management,

•

office services support and training

Ensures optimal effectiveness, efficiency, and utilization of resources

•

Supervises complex studies, analyses staff activities, related to long-term planning,

•

authorized staffing levels, attrition, strategic planning, performance measures

Sets performance standards, formally evaluates work performance, and recommends

•

employees for personnel actions such as promotions, reassignments, awards, etc.

Writes performance reviews of subordinate supervisors and direct reports

•

Lord Fairfax Community College (LFCC) Middletown, VA Jan 12 to Present

Part-time Adjunct Professor – BUS 200 - Principles of Management

Responsibilities:

• Lectures in a hybrid format (online and lecture) about management and the functions of

planning, organizing, directing, and controlling

Lectures on focuses of application of management principles to realistic situations managers

•

encounter as they attempt to achieve organizational objectives

Lectures about the basics of leadership and managerial responsibilities to lead others

•

Lectures about various approaches managers use for assessing organizational effectiveness

•

Lectures about the principle challenges managers face in today’s increasingly competitive

•

global environment

Utilizes Blackboard to post assignments, syllabus, and to communicate with students

•

Designs curriculum and learning objectives such as tests and writing assignments

•

American Public University System (APUS) Remote/Online Format Jan 14 to Present

Part-time Adjunct Associate Professor – RLMT301: Introduction to Reverse Logistics

Management

• Facilitates in a remote/online format about the reverse logistics management

in terms of operations and different trends and standards in the industry

• Facilitates and provides the students with a systems-centric view to explore what is

seen as today’s wide range of practices in reverse logistics applications in manufacturing, retail and in the

military

• The classroom instruction includes the many definitions related to reverse logistics,

the different scope, practices, procedures and processes of reverse logistics as compared to forward logistics

• Facilitates to students from a practitioner approach which is used to explore

and examine the management functions and the interrelationships among the components of reverse

operational logistics are provided

• Engages the online learner in a meaningful and powerful learning experience

and is intended for students and professionals working in reverse logistics, retail business

management, general management, transportation management, supply chain management, and

corporate and military decision makers

• Grades assignments, returns student email messages, and provides feedback

in a timely manner

Operations Manager, GS-13 DOJ/FBI/NVRA/WFO (Federal Government) – Manassas, VA

Apr 10 to Dec 11

Responsibilities:

Manages plans, directs, establishes and coordinates a wide variety of support services and

•

program functions to include personnel, budget, procurement and space

• Project managed various contractors to construct a 1 million dollar Secret Compartment

Information Facility (SCIF) at the NVRA in Manassas VA

• Contracting officer on the procurement side with a budget of $25,000 with an approval

authority of $3,000 per contractor/vendor

• Managed a 52 workstation furniture build out at the NVRA/WFO to accommodate the

implementation of a CTD Unit from headquarters

• Manages matters of procedural and substantive nature such as records management,

investigative analysis and like

• Responsible for managing employees who are located in the field office, resident

agencies, and off-site operations

• Is responsible for overseeing staff employees performing substantive technical,

professional, administrative and 3 supervisory work assignments or Office Services

Supervisors

• Reviews and proposes multi-year and long range work plans for branch, developed by

managers of subordinates’ organizational units

• Recommends organizational improvements including matters such as desirability of

changes in the overall structures and lines of authority

• Manages the facilities operations and maintains retains professional relationship with the

contractors

• Writes yearly Performance Appraisal Reviews (PARS) of subordinate supervisors

Research Analyst, GS-12

The DOJ/FBI/ Name Check/Records Management Division (Federal Government) –

Winchester, VA Sep 08 to Apr 10

Responsibilities:

• Reviews requests for security clearances for FBI personnel and contractors and

adjudicates personnel security investigations

• Confirms employment, references and other data found in an application which is often of

a complex, derivative nature, containing fragmentary information or spanning a

substantial time period

• Determines the information or evidence required to reach a judgment and the best

approach to obtain that information

• Research and process time sensitive and complex information from the FBI files in

response to Name Check request

• Access, retrieve and research a subject’s background and history using various media,

including Government Customer and non-Government Customer databases and

computerized systems

• Performs Name Checks for identification of OPM applicants applying for Federal

Government jobs

Veterans Affairs - Regional Office - Cleveland, OH May 08 to Sep 08

Veterans Service Representative

Responsibilities:

The VSR works within a team environment and serves as a counselor or advocate for *VA

claimants providing information about a broad range of benefits and assisting with applications

for VA benefits and services

• A legal technician gathering requisite evidence from medical, military, community, and

other sources to support benefit determinations,

• A decision maker weighing the evidence and applying the controlling laws and

regulations

• A computer systems user who enters appropriate data to generate accurate benefits

payments, controls pending issues or schedules future actions, and releases complete,

correct notifications of benefits determinations.

• The VSR must not only be competent in interpretation and application of law and

procedures, but must be well versed in medical principles and terminology and in public

relations skills. In learning this position, the VSR can expect to work in all areas of the

Veterans Service Center

Comprehensive Logistics

Austintown, United States Sep to Dec 07

Material Handling Supervisor

• Maintain and supervise personnel in a union environment to include the following:

Inbound/outbound inventory accuracy

• Manage shipping schedules to ensure on time delivery

• Manage inventory to ensure FIFO and lot tracking and import and export

• Manage returnable containers to suppliers and ensure availability

• Manage transportation and logistics issues

• Build customer and supplier relationships to meet performance, cost and lead-time

requirements

• Spearhead Continuous Improvement activities (systems enhancements for CMMS)

Create Materials Process Flow, Work Instructions and Forms and utilize KT Switching

Systems

Premier Manufacturing Support Services Dec 06 to 09/2007

Supervisor (Industrial Housekeeping) - Ford/Cleveland

• Supervises Team Members in the daily activities of the shift

• Determines the workflow of the shift

• Responsible for implementation and ongoing maintenance of Premier programs

• Responsible for managing an established budget of operational costs

• Maintains professional relationships with customers

• Handle disciplinarian actions, personnel issues, and write yearly reviews of employee

performances

Park View Federal Savings Oct 04 to Oct 05 Solon, Ohio

Records Administrator

• Supervising staff and coordinating the tracking and resolution of Criminal and civil

subpoenas and court subpoenas within the required time period.

• Coordinates the resolution of document and record requests from departments, branches

and customers

• Maintains the Bank’s documents and records stored on and off-sight as outlined in the

corporate retention schedule.

• Process paid off mortgage loans, sold notes, line of credits, and rejected loans for

retention

Supervises the daily work of research clerks, providing training and guidance when

•

necessary.

United States Air Force Reserves (Activated for duty) Oct 03 to Oct 04

Youngstown, OH United States

Supply Technician/Unit Safety Representative (Tech Sgt)

• Develops goals and objectives that integrate organization and Logistics Service

objectives;

• Provides subordinate supervisors and staff with direction and advice regarding policies,

procedures, and guidelines;

• Evaluates requirements for additional resources and balances organization needs with

overall mission requirements.

• Responsible for providing personal property management, mail, storage and distribution

and all other related logistics support.

• Responsible for formulating and issuing program policies, overall planning, budgeting,

administration, organization, and direction of the program.

• Establish organizational structure and delegate authority and responsibility to effectively

support the mission of patient care in regards to medical supplies.

• Performs a wide range of substantive clerical/technical support work

Accomplishes inventory accounting and control, demand processing, requisition and re-

supply, receipt and release of property, shipments, and management information

recoverability. Studies and analyzes the Standard Base Supply System (SBSS) products

affecting War Readiness Material (WRM) Readiness Spares Package (RSP)/mobility

requirements.

Prepares supply reports and supply statistical data

•

Monitors and conducts safety inspections of the four sections in the wing.

Adheres to strict EPA and OHSA compliance

•

National City Bank Cleveland, Ohio 08/02 to 09/03

Operations Supervisor I

• Supervising and maintaining responsibility for small to mid-size number of non-exempt

staff, which is responsible for a combination of the following:

• Budgeting, forecasting, departmental assigned expenses, monitoring overtime,

completing and calculation of time sheets, completing assigned reports (Calms-billing of

customer fees), TOPS, and Key Volumes reporting.

• Supervise staff on processing DDA deposits involving large amounts of currency and

coin, preparation of currency and coin orders for commercial customers.

• ATM envelope and bond/coupon processing; account reconcilement.

Ensure banking laws, rules and regulations are followed.

•

Communicate orally in order to provide information, assistance, or instructions to

•

employees and general public.

• Handle disciplinarian actions, personnel issues, and write yearly reviews of employee job

performances

Philips/Marconi Medical Systems, Mayfield Heights, Ohio Jul 2000 to Aug 2002

Senior Customer Express Representative/ Inside Medical Sales

• Assisted account managers and received phone calls involving order processing requests

for Marconi Medical products via the Internet, EDI and the Baan system.

• Trouble shooting customer problems with EDI, Web and product errors.

• Resolving customer issues ASAP or in a timely manner.

• Following up with the credit department to release credit holds on problem accounts. and

with shipping companies such as Ups, Federal Express

Contact this candidate