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Sales Manager

Location:
Reston, VA
Posted:
June 11, 2014

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Resume:

Christine (Zhijie) Wang

Ha rbor Town Circle

Fai rfax, VA 22033

T: 703-***-****

E: z acei1z@r.postjobfree.com

I spent six and half years with Ernst & Young (EY) L LP in various business developments,

Profile and

enablement and financial reporting roles in Asia Pacific before I relocated to Fairfax, VA

skills

earlier this year. Served as a change agent, internal consultant and mentor. Handled complex

and cross functional projects with high visibility and impact to optimize business operations

of the company, even during uncertainty. Worked closely with organizational leaderships to

deploy and manage new initiatives, methodologies and business financial projects and tools to

meet new business needs and mission. Have a passion to make things work better and more

effective with a desire for continuous improvements and enhancements.

- Master’s degree in International Business

- Over 7 years of Account management, Client Relationship, Business Development and

Operational Excellence

- Over 5 years of Project Management and Business Process Improvement and

continuity

- Over 6 years experience in Data Analysis/Reporting, Management Executive reports

and thought leadership

- Over 6 years of Data integrity, Process and Protocol management

- Over 5 years of sales and pipeline tool development including CRM full life cycle

(experienced in developing reports via SAP Crystal Reporting and CRM Interaction

tool by LexisNexis)

- Excel power user (standard functions, Pivot Tables, V look-ups etc) along with

p roficiency in other standard MS office applications (Outlook, SharePoint, Word,

PowerPoint, Access) and Lotus Notes

Achievement • Worked across EY service lines, on diverse national, regional and global-level

p rojects/accounts, on pursuits and with service line teams focused on GE Capital, Philips

s

L ighting, Dell and IBM from 2007 to 2010

• Grew EY client relationships, identified sales opportunities and organized client

i nteractions/discussions in the same t ime window as above

• Led the roll out of EY’s CRM tool across the Asia-Pacific Area (including China, HK,

Taiwan, ASEAN, Korea and Oceania) as well as the Global Revenue Planning tool and

related processes in 2012 and 2013

• Successfully rolled out and transited the EY Asia-Pacific Area Integration plan as well as

managed and integrated the fi rm’s Area-wide 5-year business plans and strategies in

2011

• Developed KPIs and key reporting analytics for EY sales, revenue and partner

performance reviews and evaluations from 2011 to 2013

Manager, Asia-Pacific Business Operations ( Manager role)

Work

E rnst & Young, Asia Pacific

E xperience

October 2009 – January 2014

• Managed the fi rm’s sales pipeline and key pursuit t racking for the Asia-Pacific Area

• Identified business needs and provided solutions to service line and Area stakeholders,

such as deploying new sales and financial systems and Data Governance, Data Integrity

and Process improvements project resources across the Area

• Provided bi-weekly, monthly, quarterly, annual as well as ad hoc management and

executive analysis & reporting for leadership decision-making support and resource

p lanning

• Led and managed the annual ASQ program (Assessment of Service Quality on Client

Satisfaction) including both surveys and interviews across Asia Pacific

• Successfully rolled out and managed the In terim Reporting process

• Active in fi rm training initiatives as well as provided mentoring and coaching to

colleagues

Key Account and Business Development Manager (Senior Associate role)

E rnst & Young, Asia Pacific

September 2007 – September 2009

• Drove key accounts World-Class Account Framework, Global Account Management

P rotocols and Processes (including managing sales pipelines and activity plans)

• Liaised with US headquarters and account teams facilitating client-facing activities/

meetings/events while also managing and conducting surveys/interviews with clients in

t he Area

• Managed project teams’ activities for all sub-areas in the Area including Greater China,

A ustralia, Korea, ASEAN and Japan

• Developed EY marketing/sales strategies and organized marketing campaigns/events

i ncluding regular publications/seminars/workshops

Sales & Ma rketing Business Analyst T ra inee

Chubb I nsurance, Sydney, Australia

May 2006 – June 2007

• Managed broker registration, plans and reports and produced management reports and

w ith sales and marketing activities/campaigns

• Compiled regular market reports for strategic planning, forecasting and market trend

analysis

• Assisted communication between marketing manager and national branches and

i ndividual department heads

• Liaised with external vendors on various aspect of business operational & inventory

needs

• Managed the execution of strategic implementation of AON’s Marketing Information

M anagement System (MIMS)

MSc in I n te rnational Business

Education

B A in Ma r keting

• Chinese Mandarin

Language

• Green card holder; work sponsorship is not required

a nd Status



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