PMO/PM/BSA
Resume:
Munaf Kasbati
**** ***** ***, ****** *****, IL **053
********@*****.***
OBJECTIVE: To secure a promising position as a Project Manager/PMO/BSA/SharePoint/Project Server Administrator that offers both a challenge and an excellent opportunity; where my extensive work experience, a solid education in technology, and management strengths would be maximized for favorable results.
EDUCATION: Bachelor of Science in Information Systems at DePaul University.
Overall GPA: 3.5/4.00 (DePaul University Dean’s List 2000 – 2001)
SUMMARY OF QUALIFICATIONS (MANAGERIAL SKILLS):
More than 10 years of information technology experience with focus in a PMO or as a Project Manager/BSA for diverse industries, including pharmaceutical, manufacturing, financial, non-profit education and high-tech environments.
Expert in information systems technology, project planning, strategic planning, systems analysis and troubleshooting, quality control, forecasting, scheduling and planning, and tracking of results.
Highly knowledgeable in Waterfall and Agile methodologies in a full SDLC environment, BA and Testing practices, Database design and infrastructure.
Experience with Systems Development Methodologies in support of the Systems Development Life Cycle & PMBOK.
Experience in working in a Global Enterprise PMO and Project Portfolio Management best practices.
Expert in Administration and training of Project Server 2003/2007/2010 and SharePoint WSS/2007/2010. Held Classroom type training sessions on Project Server 2003/2007/2010, Portfolio Server 2007, SSRS 2008, Pivot tables, Portfolio Analyzer.
Advanced capability in the use of software including Microsoft Office, MS Project, PowerPoint, SharePoint, Visio and Excel.
Experience in User Acceptance/Systems Integrated Testing Cycles (experience writing and executing test scripts for QA).
Experience in web development with hands-on experience in CSS, HTML, .NET, PHP, ASP, e-Commerce and SharePoint
Competent liaison between management, clients, and personnel.
Strong communication, presentation, interpersonal, collaboration, negotiation, analytical and problem solving skills.
Excellent multitasker; able to efficiently plan and prioritize projects.
Experience in Use Case creation, Current State, Future State and GAP Analysis.
Strong technical, analytical, business management skills and conceptual thinker.
Team player, Results-oriented and a self-starter with the ability to deliver projects on time and within budget.
Strong documentation and reporting skills.
Able to work independently with minimal supervision and excellent in time management.
TECHNICAL SKILLS:
Windows SharePoint Services (WSS 3.0), SharePoint Server 2007 (MOSS 2007), Microsoft SharePoint Server 2010.
Expert in implementing/integrating Microsoft products (Portfolio Server 2000/2007, Project Server 2003/2007/2010/2013, SharePoint WSS/2007/2010/2013, SQL Server Reporting Services (SSRS) 2000/2005/2008).
Installation, Configuration, Upgrade, Architecture, Customization, Site Templates, Site Definitions, Metadata, Content Management, Collaboration, Windows Workflow Foundation, Custom Web Parts, Reports, BDC - Business Data Catalog, BCS, Search, InfoPath Services, Master Pages, Content Types, Features, Excel Services, Performance Point.
Microsoft Office 2007/2010, SharePoint Designer 2010, SSRS, InfoPath, Visio, Project, Excel, Access, Active Directory.
Knowledge in Microsoft development technologies (C#, ASP, .NET, VB, SQL Server & web 2.0 best practices).
Scripting Languages: Java Script, VB Script, Visual Basic, ASP, ASP.NET, VB, VBA, SQL, MySQL, HTML, CSS, XML, JavaScript, SAS, COBOL, SAP ABAP.
RDBMS: SQL Server 2000/2005, SSRS, Oracle 8i/9i, MS Access 2003/2007/2010, SAP BW/BOBJ (Infocubes, Star Schema)
Operating Systems: Windows 95/98/2000/NT/7, XP, UNIX, Linux, Novell Netware
Development Tools: VisualStudio.NET 2003, Visual Web Developer 2005, Visual Studio.NET, Dream Weaver
Design Tools: UML (Rational Rose), MS Visio
Software: PlanView, SAP BI/BW/BOBJ, SAP R/3, Crystal Reports 2008, WebI, Universe Designer, JAMA Contour, Xcelsius, BEx Portfolio Server 2006, Visio, PRISM, Dream Weaver, Adobe Creative Suite, Flash, Remedy, Portfolio Analyzer, Pivot Tables, iRise, eRoom, Camtasia.
WEB DEVELOPMENT PROJECTS:
1. www.exoticcarclub.net
2. www.idof.com
3. www.pivotaltechsolutions.com
4. www.restaurant365software.com
5. www.idreamoffalafelfranchising.com
6. www.jaafer.com
7. www.samahlounge.com
8. www.langrafix.com
9. www.mtkmobiles.com
10. www.cellphtech.com
11. www.rcc-ventures.com
SAP BI/BW & SAP BOBJ Module Training completed. (Crystal Reports 2008, WebI, Universe Designer, Xcelsius & BEx)
Full life-cycle experience in the implementation of SAP Business Objects (SAP BOBJ).
Experience with XCELSIUS (3.0, 2008), WEBI, BEx and Crystal Reports and Dashboard development.
Experience with SAP BW and Enterprise Data Warehouse.
Experience with analytics developing reporting solutions.
SAP BW 7.0 - including Data Modeling, ETL and Analytics (Query Designer, BEx Analyzer).
Successful completion of courses in: SAP BI/BW/BOBJ, PMO Methodologies, Project Management (SDLC/Agile), System Analysis and Design, User Experience Design, Human Computer Interaction (HCI), Web Design (HTML, CSS), E-commerce, Database Technologies (SQL, Access, Oracle), Visual Basic, SAS, Interface Designs, Client/Server side scripting (ASP), Telecommunications (TCP/IP), Active Directory, Windows 2000/NT Administrator, Novell Netware.
EXPERIENCE:
Sr. PMO/Project Analyst at Volks Wagen Credit at Libertyville, IL Dec 2011 – Current
Lead and support the cloverleaf Program (3 year program - $180 million) via the PMO of VW Credit
Serve as Lead SharePoint 2010 Administrator and responsible for developing and managing entire cloverleaf SharePoint portal for cloverleaf PMO and projects
Solely responsible for monthly cloverleaf Executive Dashboard for Executive Steering Committee and Leadership
Solely responsible for the cloverleaf Master Program plan and dependencies built out that integrates with FIS project plan in MS Project 2010
Responsible for Weekly and Monthly Project Status, Issue Tracking, Risk Management and Change Requests process
Serve as primary contact for PlanView Administration for time reporting
Maintain financial controls and systems for recording, monitoring, forecasting and budgeting of all project expenditures
Maintain existing departmental and Project Office policies and procedures
Support all Project and Program Managers with day to day running of PlanView and MS Project tasks
Assist in the design, implementation, evaluation, and audit of project management processes and templates for a PMO
Assist in compiling metrics relating to program and sub-projects success, program and sub-project attributes, as well as individual productivity and adherence to defined processes
Assist in tracking costs and performance, service levels, resource time reporting, and other metrics required to ensure program and sub-project goals and objectives are met
Serve as a resource to the program management office, project managers, and project leaders to assist them with implementing project management processes and making improvement/changes
PHP Developer (remote) at Merge at Chicago, IL Oct 2011 – Dec 2011
Developed Facebook cleaning habits quiz application for Pledge
Working within a proprietary framework in PHP
Developed application with Facebook API
Collaborated with Front end developer and Stakeholder to develop application
Project Manager – SharePoint 2010 at Chicago Public Schools (NSS) at Chicago, IL Oct 2010 – Oct 2011
Collaborate with Directors and Management within Nutrition Support Services to develop performance management processes and information to be used for measurement at the district-wide and school levels.
Solely responsible for managing, developing and maintaining all the NSS Business systems and NSS SharePoint portals.
Worked on user authorization, permission levels to make the SharePoint portal more secure.
Expertise in creating list, list items, list views, site columns & content types with experience in site navigation (MOSS 2007)
Develop a SharePoint communication tool for School Designees with workflows.
Responsible for calculating lunch counts for the whole school district and submission of the Claims to ISBE for reimbursement.
Developed an MS Access system to automate the Bid Management manual processes with VBA code and Macros.
Analyze business models, logical specifications, and user requirements to design and test solutions for application environment.
Develop Access, Excel VBA and SharePoint applications for Business that involves analysis, coding, testing of components.
Provide training, process documentation for Business Process changes related to system automation (SharePoint & Access).
Provide Data reporting, data trends, business modeling & performance management metrics reporting using SharePoint.
Gather requirements from the Business Client and responsible for writing the (FRS) Business requirements related to changes or enhancements to Nutrition Support system applications.
Maintain and provide enhancements to current SharePoint and Access based systems developed within NSS.
Collaborate with the Director of Business Technology Optimization to develop business process changes.
Project Manager/BSA - SharePoint at Abbott Laboratories (GPRD) at Waukegan, IL Jan 2010–Sep 2010
Managed Iterative Testing of GPRD Home v2.1 Portal in an Agile with Scrum environment.
Performed iterative and agile software development approaches including high visibility project management techniques such as a Wall of Wonder and daily stand-up meetings based on Scrum.
Managed software system development and integration projects through all phases of project life cycle – planning, analysis, design, development, testing, implementation, and post-production support.
Managed and delivered a highly visible Portal project called Safety Portal Operational & Reporting Tool (SPORT) for the GPRD Drug Safety Review Board on time and under budget.
Managed and responsible for planning and execution of Performance Testing for the SharePoint Farm for GPRD Home portal project since there was potential of bottle neck issues at smaller country sites like Germany, England and Japan.
Managed and responsible for analysis, gathering requirements, cost & solution analysis for implementing Management Technologies initiatives for the whole of GPRD such as Information Rights Management (IRM), Records Management (RM), Site Analytics (Omniture), Team Sites Management and User Group Management.
Facilitated meetings to educate regarding the Enterprise wide Records Management project (migration from eRooms to SharePoint team sites) and gather feedback, business impact and change management concerns from Directors, Systems Owners & Global Managers.
Managed cross-functional teams and process schedules for testing GPRD Home Portal using on shore/off shore resources.
Provided key input for Design and Work Flows for Content Management system, Customized Web parts, Blogs, Wikis etc.
Solely responsible for User Security and developed a process on how to add/remove users using Active Directory.
Met with managers, system owners, vendors and clients to gather requirements from different Business Areas.
Responsible for FRS, Test scripts and Training plan for the SPORT project.
Developed Test plan, System Integration, Performance Test and UAT scripts.
Provided Subject matter input MS Project Server 2010 upgrade and SharePoint 2010 upgrade project on process change, requirements & training requirements.
Developed and tracked project plans, time capturing and milestones using MS Project Server.
Team leader for QA testing. Developed testing plans and procedures for unit test, system test, and UAT.
PMO Analyst/Project Server Admin at Abbott Laboratories (GPRD IT) at Waukegan, IL Jan 2008 – Jan 2010
Served as Point of Contact for Enterprise Resource Management, Burn Rate and availability for Global Managers, Program Managers, Director and Application Portfolio Manager.
Supported the Program Management Office’s overall efforts to establish, enhance, and sustain optimal practices, processes, and standards regarding Program Portfolio, Program Applications, Program and Project Methodology, Resource Management, Performance, and Governance Management.
Managed a team of 5 resources and completed a Capital project (Global Pilot Plant IT Strategy) on time and under budget.
Responsible for monthly Dashboard and Portfolio Reports of all GPRD Projects and presenting it to Directors/Management.
Maintained the Enterprise Resource Pool, Project Templates, and Custom Fields. Customize and standardize Project Web Access views, Portfolio Analyzer Views and capabilities across the organization.
Responsible for the ongoing Project Server (Project, PWA, Portfolio Analyzer) support and needs of the client/user community.
Setup/maintained/removed user groups, user roles, user accounts, access and viewing rights.
Mentored new users in the application of Project Server and portfolio management tool-set following established processes.
Assisted project managers with project set-up and perform detailed project plan analysis and review project plans that adhere to the GPRD requirements, metrics and to walk thru Base lining the project.
Set up Training session in a classroom manner to train and provide support for Project Managers and Team Members on how to use MS Project Server 2003/2007, PWA, Pivot Tables and Portfolio Analyzer.
Developed the Quarterly Metrics Reports for Directors/Management.
Provided new metrics and Ad-Hoc analytical reports from Project Server and Portfolio Analyzer for Management.
Worked with PMs and PMO Leaders to organize the various components needed to initiate, run and conclude projects.
Established a collaborative relationship with the PMs and assisted with coordinating schedules, activities and ad-hoc duties.
Served as Project Server Administrator/Expert and Portfolio Server 2007 Administrator for the full division of GPRD IT.
Coordinated schedules and activities, setting up projects, baseline and tracking progress and results.
Assisted in planning, developing, and managing departmental expense and capital budgets.
Assisted in the Project Server Consolidation enterprise project by providing input on process change, business impact, requirements gathering, training requirements and materials.
Business Analyst/Web Developer at Allstate Insurance at Northbrook Apr 2007 – Oct 2007
Provided Governance and Oversight over Business & Technology Implementations to the Agency Channel.
Performed and created In-Depth Analysis of each project in the in-flight list in SharePoint to make a sure determination if it is aligned, in-scope or out of scope of ATO.
Contacted department leadership (technology and business) and project owners to question/get more project information to determine projects scope and updates (effecting agency facing technology etc.).
Developed and maintained the Agency Technology Oversight Intranet Site (Allstate Insurance).
Configured and maintained SharePoint document libraries, lists, organization, views and WSS Sites.
Owner/Project Manager at Samah Lounge at Chicago Mar 2004 – Feb 2007
Solely responsible for the entire business project from the start (Feasibility, Construction, Location, Purchasing, Licenses, Permits).
Setup the Concept, Theme and Organization of the lounge from the ground up.
Directed all aspects of Business Operations including Budgeting, Cost Control and Sales Analysis.
Developed payroll system, accounting functions and directed human resources.
Ensured timely execution of financial reporting, operating forecasts, cash flow planning, banking, scheduling, cost/pricing set/managed sales projections and growth objectives.
Developed advertising Strategies, layout and design in various advertising Medias.
Supervised and trained a staff of 30 employees; also developed a training program.
Business Systems Analyst at ATF Inc. at Lincolnwood Feb 2002 – Feb 2004
Responsible for all aspects of analysis, requirements gathering, design, documentation, development, testing, and implementation of large and complex internal database environments of supported business areas/processes.
Automated report generation and delivery using VBA, Access, and Excel.
Coded in Structured Query Language (SQL) commands and stored procedures to access/transfer data in and out of the database.
Resolved remote access issues, printing issues, and networks connectivity issues using Novell Netware and Active Directory.
Responsible for network user maintenance, network equipment maintenance, network backup (inventories, policies, upgrades).
Responsible for system rollout from Win 98, Office 97 to Win 2000 & Office XP.
Vendor/Purchasing Manager at KAS Traders Inc. at Morton Grove, IL Mar 2001 – Feb 2002
Conducted vendor and industry analysis, in-depth market research/analysis for international clients.
Provided financial risk/opportunity analysis, review investment proposal, follow up development of various unit action plans, actions to support business in decisions & maximized profitability.
Inspected various computers, computer peripherals and laptops on site at liquidation companies.
Handled all documentation related to Logistics; movement of cargo including Bills of Lading, Letters of Credit, Shipper’s Export Declarations, export certificates or licenses.
Tech Support/Reports Coordinator at Webley Systems at Deerfield, IL Jun 2000 – Feb 2001
Developed, designed, and coordinated reports for Management Team and Board.
Assisted customers with the Webley product and troubleshot customer problems.
Created and designed various labels and Webley customer billing statements.
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