Lorenzo Rivera
Land O' Lakes, Florida 34638
Cell 813-***-****
Email: *******.********@*****.***
OBJECTIVE
_
Seeking a position that will benefit from my analytical, organizational,
interpersonal, project management and technical writing skills within a
manufacturer's Quality Management System.
EXPERIENCE:
OttLite Technologies Inc., Tampa, Florida
Mar 2009 - Present
Quality Manager
Responsible for Quality of High Definition Lighting Products manufactured
in China, ensuring proper Design of product, Manufacturing & Engineering.
. Implemented an ISO 9000 based Quality Management System for Consumer
Products, with concentration on design & development, supplier quality
requirements, first article inspection, and product complaint process
in compliance with the CPSC.
. Developed comprehensive quality procedures and validation protocols
for all products, implemented a data collection and quality metric
system, as well as routine reporting of quality trends based on RMAs
and corrective action reports.
. Implemented shipping inspection, Change Control, Facility Audit, and
Quality Monitoring & Supplier Scorecard processes for China based
manufacturing facilities.
. Coordinate product safety and regulatory product marking approvals -
UL, cUL, ETL, CE, RoHS, WEEE, FCC; ensuring products meet all U.S. and
International requirements.
. Champion continuous improvement efforts for domestic warehousing,
overseas manufacturing assembly, and engineering staffing.
. Champion new U.S. manufacturing, coordinating implementation of
receiving / inspection, product assembly, NCM/MRB, and recycling
processes.
. Collaborate with Sales, Product Sourcing, Marketing, Champion Product
Stewardship Programs, NEMA liaison.
SRI Surgical, Plant City, Florida
Oct 2007 - Mar 2009
Quality Manager
Managed organization's Disposable Products Division quality system with
emphasis on the total quality program, policies and procedures, and
initiatives of the organization; reporting to Sr. VP of Process
Engineering & Quality Assurance.
. Responsible for identifying, analyzing, reporting, and developing
improvements in productivity, quality processes, product recalls,
customer relationships and customer service.
Developed and monitored quality improvements and validation activities
for product design and sterilization process.
. Monitored medical components selection process for new and existing
surgical packs; ensuring components met established FDA guidelines.
Facilitate Quality Steering Committee, 5S liaison, Training, Quality
Pillar, and Six Sigma Project Representative.
Worked closely with inspectors, development of quality personnel, and
managed department budget.
Bausch & Lomb Corporation, Clearwater, Florida
Apr 2005 - Aug 2007
Sr. Quality Engineer (Materials)
Managed Receiving Inspection & Product Release departments on the daily
process of inspections; acceptance of vendor supplied parts & raw
materials; and daily product release activities.
Technical interface with material vendors; communicated part
requirements; resolved technical issues; and developed long-term
inspection plans for raw materials and molded components.
. Supported Quality, Manufacturing, & Engineering to ensure rapid response
of material issues via corrective actions and process control
improvements.
. Managed Plant Nonconforming Material Process and Supplier Complaint
Process.
. Performed quality audits, resolved internal CAPA findings, performed
material & equipment validation/protocols, and drove to completion
projects that impacted the Quality Management System.
Baxter Healthcare Corporation, Largo, Florida
Mar 1995 - Mar 2005
Sr. Project Engineer (8/04 - 3/05)
Planned, executed, directed cross-functional engineering projects, and
prioritized multiple projects and tasks, such as product transfers,
launches, and lean projects.
Constructed detailed, accurate project schedules, interfacing with
development groups and technical support groups in solving project
problems.
. Responsible for developing, documenting, maintaining, and improving
manufacturing processes. Specific tasks included: new technology for
production processes, including inspection processes, leadership and
support for increasing product quality and productivity, supported new
product development and transfer into production.
Sr. Quality Engineer/Receiving Inspection Supervisor (4/03 - 07/04)
Managed the Receiving Inspection department in the daily process of
inspection/test and acceptance of vendor supplied parts and raw
materials.
Technical interface with component vendors to communicate part
requirements, resolved technical issues, and developed long term
inspection plans for molded and machined parts.
. Provided support for sampling, testing methodologies and gage R&R for
incoming components.
. Supplier Auditing, QSR and ISO requirements.
Process Validation & PCA Department Engineer & Supervisor (3/02 - 09/03)
. Lead 23 technicians & assemblers in various capacities throughout Final
Assembly, In-Circuit Test, Functional Test, NCM; leading efforts to
streamline and improve daily production.
. Conducted validation efforts directly with IT, R&D, MFG, QA, Service, and
individual system developers as outlined in the Quality Data Systems
Validation and Process Validation SOPs. This includes performing 21 CFR
Part 11 ERES assessments as appropriate.
. Managed the design and development of new equipment, tooling, and
fixtures to be used in the manufacturing of medical products and the
validation program for all test fixtures within Baxter - Tampa Bay.
. Developed validation plans and protocols related to Quality Data Systems,
manufacturing processes, quality testing, and preventative maintenance.
. Problem solving tools - SPC, Process Mapping, FMEA, Risk Assessment,
Analytical Problem Solving (APS), Pareto Analysis, Kaizen.
Sr. Quality Engineer/Product Analysis Lab/Return Products & Refurbish Dept.
Supervisor (2/00 - 2/02)
1. Supervised diverse group of quality professionals such as engineers,
technologists, technicians, and clerks in the Product Analysis Laboratory
and the Receiving/Sanitization departments.
2. Accountable for leadership & priority setting for tasks associated with
analysis of returned units & parts; gathering of statistical data; and
timely product complaint closure.
3. Monitored the effectiveness of existing processes; inventory reduction;
and status of open product complaints.
4. Provided statistical data to management & product quality meetings for
establishing new trends during failure analysis.
5. Developed, revised, implemented Standard Operating Procedures (SOPs),
and lead cross-functional project improvement teams.
Associate Engineer and Quality Engineer (3/95 - 1/00)
. Supported the Product Analysis Lab in testing and evaluation of returned
parts and devices.
. Worked closely with Medical Specialist in relation to returned parts &
devices, defined final status of product complaints, and aided in
corrective action of products.
6. Provided leadership and support for increasing product quality and
productivity; reducing product cost.
7. Managed failure analysis process for product returned for evaluation and
complaint analysis for Fenwal products.
8. Collected, analyzed, summarized statistical quality data and provided
critical engineering reports.
United States Navy - Naval Air Station Pax River, MD & NAS Jacksonville, FL
Mar 1987 - Jul 1994
Aviation Administration
. Worked for Aviation Administration & Avionics Maintenance departments on
C-130, Boeing 747 aircrafts, and SH-60 helicopters.
EDUCATION:
M.B.A. in International Business - October 1997
Florida Metropolitan University, Tampa, Florida
Bachelor of Science in Electronics Engineering - September 1995
ITT Technical Institute, Tampa, Florida
Six Sigma Green Belt Certified
Baxter E-Learning & Bausch & Lomb Courses:
Project Management
Advanced Project Management Techniques & Fundamentals
IPC-A-610 Acceptability of Electronic Assemblies
FDA Regulations and Device Submissions
Geometric Dimensioning & Tolerancing
SPC; APQP; Measurement System Analysis (MSA); Problem Solving Tools; Mini-
tab
ISO 9001:2000 with Emphasis on ISO13485 Quality Management System - Lead
Auditor Training
ISO 13485, Canadian Med Device Regs, EU Med Device Directives, & Japanese
Pharmaceutical Affairs Law - Lead Auditor Training