James Harold Wilson, Jr.

*** ******* ****, *******, ***** Carolina 29687

Telephone: 864-***-**** / E-Mail: acehl8@r.postjobfree.com

Experienced Business/Banking Professional

seeking a challenging position utilizing strong skills in either of the

following areas:

Sales-Marketing / Management-Administration

Profile:

. Background encompasses extensive professional business experience

utilizing a strong work ethic, an attitude to "go the extra mile," and a

willingness to analyze and learn new information quickly to serve

customers and employers more effectively.

. Strengths: Proven leadership abilities (able to motivate personnel to

reach desired objectives); positive attitude - brings enthusiasm to

daily tasks; excellent communication skills (able to develop positive

relationships with individuals of all ages and backgrounds); self-

motivated; achievement-oriented; works well independently or in a team

environment; skilled at multi-tasking; highly responsible; dependable.

. Computer experience: Word; Excel; Windows; Internet; E-Mails.

Areas of Expertise:

? Business Consulting ? Financial

Analysis

? Retail Banking Management ?

Designing/Implementing Retail Growth Strategy

? HR Functions ?

Establishing Financial Profile Process

? Sales/Marketing ? Developing

New Clients

? Maintaining Existing Clients ? Cold

Calls/Prospecting

? Need Assessments ? Sales

Presentations

? Price Presentations/Negotiation ? Closing the

Sale

? Ensuring Customer Satisfaction ? Territory

Development and Management

? Bank Branch Management ?

Interviewing/Hiring

? Coaching/Staff Development ? Decision

Making

? Supervision ?

Performance Evaluations

? Marketing Strategy Development & ? Customer

Problem Solving

Implementation ? Production

Management

? Process Improvement ?

Developing/Implementing SPC Methods

? Designing/Implementing Internal and ? Training and

Coaching

External Referral Networks ? Financial

Profiling

Selected Accomplishments:

. Branch Manager (SC Telco Federal Credit Union): Averaged 140% of monthly

loan goal over 9 months.

. Manager of Retail Banking (First Savers Bank): Individually acquired

approximately $1 million in new deposit dollars; all of my branches met

total deposit and customer service goals for fiscal year 2008.

. Consumer/Business Loan Officer (First Savers Bank): Individually brought

in $1.2 million in loans

. Financial Center Manager (Wachovia Bank): Surpassed financial goals for

investments, deposits and customer service in 2004, 2005, 2006 & 2007;

surpassed financial goals for investments, deposits and loans for 2004;

received bonuses.

Education:

Bachelor of Science, Industrial Management (December 1987)

Clemson University - Clemson, SC

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Professional Experience:

? SC TELCO FEDERAL CREDIT UNION June 2013 to May

2014

Branch Manager

. Managed all aspects of credit union branch operations; responsible for

sales, marketing, employee training and compliance; took loan

applications and approved loans; coached, mentored and developed staff

members; maintained excellent customer service; motivated employees to

reach desired goals; exceeded member service and sales goals every month

of employment.

? CPM FEDERAL CREDIT UNION September 2012 to

June 2013

Branch Manager

. Managed all aspects of credit union branch operations; responsible for

sales, marketing, employee training and compliance; took loan

applications and approved loans; coached, mentored and developed staff

members; maintained excellent customer service; motivated employees to

reach desired goals.

? WELLS FARGO BANK January 2010 to

September 2012

Personal Banker II

. Maintained effective financial profiling and relationship building;

provided loan and deposit products and services to consumers and small

businesses while delivering world-class customer service; identified

high value mortgage, insurance and investment clients and referred them

to appropriate teammates; conducted team huddles weekly; coached and

developed teammates in identifying selling opportunities to new and

existing clients; made outside sales calls to prospects and clients as

needed; resolved customer service issues as need to client satisfaction.

? H&E EQUIPMENT SERVICES September 2009 to

December 2009

Territory Manager

. Rented and sold heavy construction equipment to contractors, government

agencies and individuals through effective needs analysis and

relationship building; made joint sales calls with other salesmen as

needed to facilitate business and to coach in sales development.

? STATE FARM INSURANCE March 2009 to August

2009

Insurance Sales Associate

. Provided suitable, multi-line insurance coverage for consumers and

businesses through effective insurance reviews and analysis, cold-

calling and relationship building; provided loans and credit to

consumers and small businesses; acquired SC Property and Casualty, and

Life Insurance Licenses.

? FIRST SAVERS BANK February 2008

to February 2009

Manager of Retail Banking/Vice President (04/08-02/09)

. Managed and led loan, deposit, investment and customer service efforts

for four (4) branches; designed and implemented retail growth strategy;

coached and developed four sales leaders weekly and monthly; established

financial profile process for sales leaders; designed referral process

between retail and commercial; responsible for all HR functions as well

as interviewing, hiring, evaluations, salary adjustments and

terminations (as necessary); made presentations to Board as needed;

performed individual sales activities; managed Augusta Road branch.

Consumer/Business Loan Officer/Vice President (2/08-4/08)

. Assisted consumers and small businesses in achieving their financial

goals by recommending credit

products; designed and implemented internal and external

referral networks; coached and trained

teammates on this concept; financial profiling, relationship

building, community involvement and cold calling;

individual lending cap was approximately $500,000 and total

annual goal was $10,000,000.

(Continued on back page)

Professional Experience:

? WACHOVIA BANK February 2000

to February 2008

Financial Center Manager (5/01-2/08)

. Managed all aspects of financial functions (branch management), ensuring

ongoing profitability and growth; surpassed financial center goals for

loans, investments, deposits and customer service measurement; developed

and implemented strategic marketing plans, team building, training and

coaching for the seven-member financial center team; interviewed and

hired personnel and conducted performance evaluations.

Financial Specialist (2/00-5/01)

. Sold investment products, retirement products, loans & banking products

to small businesses, consumers & institutions; developed/serviced

accounts through relationship building, cold calling and financial

profiling.

? UNITED RENTALS - AERIAL EQUIPMENT August 1999 to December

1999

Outside Sales Representative

. Rented/sold aerial equipment and forklifts to contractors, manufacturing

plants and government agencies; territory included 500+ accounts in

North and South Carolina; developed/serviced accounts through counseling

selling, relationship building cold calling and the Internet.

? SUNBELT RENTALS January 1999 to

August 1999

Outside Sales Representative

. Rented and sold heavy construction equipment and industrial equipment;

customers included all contractors, manufacturing plants and government

agencies; territory covered Northwestern South Carolina (500+ accounts);

developed new accounts and upgraded/grew existing accounts.

? HERTZ EQUIPMENT RENTAL CORPORATION October 1991 to

January 1999

Senior Sales Representative

. Leased/sold heavy construction equipment as well as industrial

equipment; customers included construction companies, manufacturing

plants, contractors and government agencies; planned and implemented key

marketing strategies to meet sales goals; territory consisted of 300+

accounts; supervised telemarketing program for inside sales team.

? MILLIKEN & COMPANY - JUDSON PLANT February 1988 to May

1991

Advanced Production Manager / Department Manager

. Responsible for meeting production requirements (package dye/beam dye

plant), process improvement, development and implementation of SPC

methods and department safety programs.

Part-Time Work History:

SC High School Football Official (Umpire) / Chain Crew for Clemson

University Football Team

Training:

. Situational Leadership I & II; Managing People I & II; Coaching for

Success I & II; Financial Foundations School; Client Centered Selling

School; Small Business Development School; Counselor Sales School;

Leadership School (managing Manager's School); Dale Carnegie Course

(Public Speaking & Human Relations)

Organizations / Activities:

. Greenville Chamber of Commerce; Greer Chamber of Commerce; Travelers

Rest Business Association; Director of Greenville Clemson Club

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