Human Resources Sales

HUMAN RESOURCES PROFESSIONAL

Dynamic And Highly Skilled Strategic HR Professional credited with building and

leading award winning, best-in-class Human Resource initiatives in talent

management, compensation, benefits/employee wellness, employee relations and

organizational change. Responsible for establishing and integrating new

departments and diverse teams around a common vision. Competent Leadership coach

working with staff at all levels of organization. Experience includes fortune 100

companies HCA, Bank of America, FoxMeyer, Target Corporation and E-Systems now

Raytheon.

Competencies

? Union/Labor relations

? Workforce Planning

? Culture, Business and HR Alignment

? Team Development/Leadership

? Succession Planning

? Training and Development

? Employee Relations

? Talent Acquisition Strategist

? Performance Management

? Compensation/Benefits Development

? Policies and Procedures Development

? On Boarding/Reduction Strategies

Summary

Contribute to the business strategy by helping identify, prioritize, and build

organizational capabilities, behaviors, structures, and processes.

Support line management in forecasting and planning the talent pipeline

requirements in line with the function/business strategy.

Facilitate enterprise and/or organizational specific initiatives to build a

high-performing organization aligned with the strategic leadership agenda.

Facilitate the continuing evolution of corporate culture for assigned business

units in alignment with enterprise model.

Promotes corporate culture initiatives and designs/supports associate engagement

and associate brand strategies for the assigned LOBs and ensure leadership and

coaching culture is cascaded through the organization.

Drive the people processes (performance, development, and career) to ensure that

associate level of performance and capabilities meet current and future standards.

Manage specific projects as determined in the annual HR operational plan as well as

participating in functional and matrix initiatives.

Develop and promote feedback mechanisms for associates to influence the continuous

improvement of HR services and processes.

Implement HR policies and reward strategy to ensure that all reward decisions are

fair and objective.

Coach managers on associate engagement strategies and people problem-solving.

Achievments

Developed and implemented succession planning, manager in training and leadership

development programs. Programs resulted in 80% of all management positions filled

internally reducing recruiting cost and increased employee engagement by 26%.

Designed and implemented Sophisticated Recruiting and Selection process focused

organization on workforce planning, candidate assessment and selection. Process

resulted in reduction in early turnover by 20% and allowed firm to meet growth goal

of 18%. Efficiencies reduced recruiting budget by 23% with no degradation in

service.

Reporting to Division President, jointly responsible for achieving sales goals of

250M. Focus included hiring Sr. key talent, developing employee centric HR

practices and dedication to succession planning and employee development. Division

goal exceeded by 7M.

Implemented training certification programs for all loan officers and sales

positions. Programs resulted in high "Servicer" ratings from Fitch (RPS2+) and S&P

(Above Average) in all years rated. Effort resulted in lower cost of funds allowing

company to achieve first $1B sales year.

In Joint Commission hospital environment achieved 73% engagement scores leading to

increase in patient satisfaction scores and reduction in turnover (RN and All

Skills). Turnover lowest in 13 month trend at 13.4%.

Head negotiator for union contract. Negotiations resulted in ~$400,000 in benefits

and wage cost savings achieving on time ratification. In Hospital environment

successfully negotiated contracts with NNU/SEIU.

During The Joint Commissions survey achieved excellent feedback scores and only one

minor violation (I employee record PSV printed 1 day late).

Selected and Implemented Authoria performance appraisal and KPI validation system

resulting in 100% Performance Appraisl completion and 87% completion of KPI Goals..

Negotiated "Career Site Hosting/ATS" with Monster, developed secondary support

through CareerBuilder and other niche job boards. Eliminated support contracts with

agencies reducing reliance on external support within sales channels, savings

realized 1.5M.

Relocated 450 person collection and customer service center from Birmingham, Al to

White Settlement, TX. During relocation maintained delinquency ratio of <4% and

customer satisfaction rating of 94%.

Designed compensation plans driving appropriate performance behaviors throughout

organization. Process contributed to achieving 1 billion in direct sales.

Professional Experience

Five Guys Transportation HR/Marketing Director 2012-Pres

HCA Menorah Medical Center, VP Human Resources 2011- 2012

Overland Park, KS

HNTB, Kansas City, MO HR Consultant, Director Recruiting, 2006-2010

AVP Officer

Centex Home Equity (NationStar), VP Human Resources 2001-2006

Lewisville, TX

Target Corporation, Hayward, CA Recruiter/Employee Relations Manager 2000-2001

Bank Of America, Irving, TX VP Human Resources, Director Human 1996-2000

Resources

FoxMeyer Pharmaceuticals, Director HR, Manager LR and HRIS 1994-1996

Carrolton, TX

EDUCATION AND MILITARY SERVICE

Bachelor of Science- Management/Human Resources - Amber University -1993

United States Air Force, Honorable discharge - Master Instructor

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