General Office Clerk with Paralegal Training
Resume:
Rosalind McAllister
Cleveland, OH *****
acehdt@r.postjobfree.com
SUMMARY
Experienced office support including accounts receivable, invoicing, customer support, record retention and destruction, and data entry.
SKILLS
Customer Service, Accounting Clerk, Data Entry (by touch), Microsoft Word, Microsoft Excel, Research, File retention, office equipment operation (copier, fax, typewriter, calculator, telephones, coffeemaker )
WORK EXPERIENCE
August, 2005 – May, 2014 Sub-Contractor - Field Inspector
Self Employed
• Scheduled, routed and completed condition reports on homes during foreclosure.
• Visual only, occupant contact, and walk thru assignments completed on site.
• Reports with photos input via web-based programs or email/fax.
November, 2003 – February, 2005 Regional Coordinator – Field Inspection Department
Safeguard Properties, Inc.
• Monitored field inspectors of residential properties for our clients.
• Coached inspectors in procedures and worked with them to complete inspections on schedule.
• Created a procedure for checking the accuracy of inspectors’ work product.
March, 2000 – November, 2003 Agency Sales Specialist
Key Bank USA
• Performed customer service functions for sold portfolios, assisted buyers and former bank customers with issues concerning accounts and credit bureau reporting. Approved repurchases.
• Filled orders for documentation.
• Preformed collection duties during special projects. Approved settlement agreements on bank owned accounts to 75% of principal balance.
• Assisted with solving problems with documentation and ownership issues on accounts and associated collateral.
• Was instrumental in setting policies and procedures as this was a newly created position.
EDUCATION
BEDFORD HIGH SCHOOL - Graduation June, 1972
Major: Business and English
ACADEMY OF COURT REPORTING – Vocational Training
Major: Paralegal Studies Minor: Office Management
HONDROS COLLEGE – Vocational Training
Completed all course work for Real Estate Appraisal
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