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Administrative Assistant Quality Control

Location:
Raleigh, NC
Posted:
June 09, 2014

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Resume:

TIFFANI S. CRAWFORD

**** ********* ****** #*** *******, NC 27617 919-***-****

aceh3s@r.postjobfree.com

Objective

A versatile and dedicated candidate seeking full-time employment that

offers opportunities for personal growth and professional advancement.

Education

Bachelor of Science of Psychology

North Carolina Central University, G.P. A. 3.1

Professional Experience

Cryptologic Technician Oct

2013- Present

United States Navy (Reservist)

Raleigh, NC

. Operating collection and analysis consoles on surface, subsurface, and

airborne platforms, as well as at shore commands

. The first line of defense against inbound threats and anti-ship

missiles for deployed units

. Working with highly classified and technical material in support of

national security

. Providing electronic intelligence support to commands throughout the

world.

. Operating electronic detection and deception systems

. Operating state-of-the-art electronic receivers, signal modifiers,

digital recording devices and associated peripherals in collection of

signals

. Performing in-depth technical analysis of radar signals/systems to

produce technical reports and briefs to various remote sites

throughout the world; creating and maintaining technical databases

used by local and national agencies

Administrative Assistant

Reaching your Goals Inc. March

2013- Aug 2013

. Support for the overall function of my assigned location

Raleigh, NC

. Management of all services provided to consumers as well as to the

staff members in the designated area

. Responsible for multiple tasks related to the quality management,

including but not limited to, coordinating schedules, maintaining

clinical records, maintaining staff files, ensuring documents are in

compliance

. Received calls & routed messages accordingly providing professional

and timely responses

. Medical billing with various funding sources dealing with Medicaid

insurance companies for services of consumers

. Collected time sheets from employees, submitted for approval and sent

to payroll for processing

. Handled all referral and incoming consumers along with scheduling

first intakes and appointments

. Prepared and modify documents including correspondence, reports,

drafts, memos and emails

. Assisted with the hiring process of oncoming team members, conducting

interviews, intakes, orientations and any needed trainings

. Any additional duties assigned by supervisor

Front Desk Receptionist Jan

2012- Feb 2013

Performance Auto mall Chapel

Hill, NC

. Greeted, assisted and directed guests, workers, visitors and the

general public

. Answered all incoming calls and handled caller's inquiries

. Provided office support services so as to make sure efficiency

. Responded to guests and public inquiries

. Received, directed and passed on telephone fax messages

. Directed the employees, guests and general public to the right staff

member

. Maintained a sufficient record of office supplies

. Provided word-processing and clerical support

. Picked up and delivered the mail

. Maintained the common filing system and file all letters

. Coordinated the repair and maintenance of office supplies

. Provided administrative services to the office manager

PG2 TIFFANI S. CRAWFORD

9210 Bruckhaus Street #429 Raleigh, NC 27617 919-***-****

aceh3s@r.postjobfree.com

Intake Coordinator / Administrative assistant Feb

2012 - Nov 2012

Durham County Teen Court

Durham, NC

. Facilitated referral and intake process of at risk teenagers of Durham

County Teen Court Program

. Assessed and provided necessary needs of teenagers based on the intake

process-taking note of any behavioral issues

. Participated in client's coordination and linkage to Agency's services

with other community agencies as needed, assured confidentiality and

safeguarded all patient related information.

. Linked, Coordinated, and Supported Child-Family Team

. Initiated contact to youth from courts referral program to set up

meetings and appointments

. Assisted in discharge planning of the program along with transition to

community service, juvenile court processes, and expunges records

. Assisted youth with reaching behavioral health goals through skill

building interventions

. Linked teenagers with support to aid recovery

Intake Coordinator/ Human Resource Generalist Feb

2011- Jan 2012

Courageous Hope Inc.

Durham, NC

. Coordinate and Conduct intakes.

. Assisted with facilitation of life skill group classes to youths and

families with MH/SA disabilities.

. Provided coordination of movement across levels of care directly to

individual and their family.

. Assisted in development and implementation and monitoring of Person

Centered Plan as it relates to consumer and their individual needs.

Assisted youth and adults with achieving behavioral health goals,

personal goals, substance abuse goals, and employment implemented by

the community support team

. Assisted in grant writing process

. Participated in the development and implementation of fund raising

events

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Professional Development

. Clinical research, interpreting data, data management and customer

service.

. Client Consultation, Billing, Quality Control, Troubleshooting, Case

Management.

. Windows XP, Vista, Microsoft Word, Excel, PowerPoint, Access,

Publisher, Adobe Illustrator, Photoshop, Outlook Express, Website

Development, Internet

. CPR/First Aid and Safety Certified

. Top Secret Security Clearance (Active)



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