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Quality Assurance Maintenance

Clovis, New Mexico, United States
June 09, 2014

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**** ******** **** ************, ** 32217 850-***-**** (C)



Management Professional possessing extensive experience supervising technicians performing

flight-line and radio frequency transmission procedures; ensured adherence regulations. Proven

ability to manage operations, assess and identify problems, implement practical solutions, and

maintain composure in crisis situations. Ability to forecast and manage maintenance

procedures and personnel from a long-range perspective. Experienced coordinating

maintenance activities with government contractors and technical representatives. Current Top

Secret Security Clearance/SCI eligible.

Core competencies include:

• •

Maintenance Expediter Verify Technical New

• •

Records Custodian Troubleshooting

• •

Technical Order Compliance Equipment Maintenance/Support

• •

Quality Assurance Evaluation Database Applications/CAMS

• •

Safety/OSHA Regulations Accepted New Equipment


Management: Managed direct maintenance efforts of 22 personnel canvasing 2 distinct

communication maintenance specialties; responsible for assets totaling in excess of $150M.

Met maintenance schedules through effective time and resource management; directed daily

and monthly maintenance with planned work methods and schedules. Forecasted weekly and

monthly maintenance priorities and resource requirements. Conducted performance reviews

with employees and set performance standards. Worked with government contractors; ensured

compliance with established policies, directives, procedures, and contractual obligations.

Coordinated maintenance activities with outside agencies, technical representatives, and

support facilities. Provided input to leadership regarding human resource challenges,

production, and budgetary concerns; resolved conflicts/concerns at the lowest managerial level.

Monitored personnel, facilities and financial resources to ensure effective distribution. Ensured

personnel were fully qualified to perform all maintenance tasks effectively and safely; enforced

strict adherence to technical data, safety procedures, and OSHA regulations. Established work

methods/assignments and evaluated subordinates proficiency; ensured maintenance quality by

supervising completion of time compliance technical orders, time changes and supervisory

follow-up. Performed maintenance inspections and enforced quality standards. Monitored

resource requirements and recommended cost saving measures; managed the utilization of

group resources. Reviewed aircraft maintenance forms, records and reports for completeness

and accuracy; inputted data into Core Automated Maintenance System (CAMS) and Integrated

Maintenance Data System (IMDS).

Trinity Zamrzla Page 2

Quality Assurance, Inspection and Safety: Performed as the maintenance complex primary

technical adviser for standardization of quality assurance (QA) functions. Conducted special QA

assessments when requested by base leadership. Monitored statistical performance indicators and QA

inspection reports for adverse trends; implemented corrective actions. Inspected and evaluated

maintenance activities; identified and corrected deficiencies in accordance with quality assurance

standards. Established and monitored maintenance and safety standards for personnel; enforced strict

adherence to technical data, foreign object control, and safety procedures. Made recommendations to

enhance the quality of on/off equipment maintenance and work center programs reported directly to

squadron commander with findings and fix actions to correct safety and maintenance practices.

Prepared written quality assurance reports for senior level management; maintained inspection and

maintenance records. Directed base level aircraft traffic control and landing systems inspection


RF Communications: Solved complex communications maintenance problems by interpreting

technical orders, and operating characteristics of communication and equipment. Diagnosed

malfunctions of major systems and sub-systems to determine extent of repair or replacement using

circuit testers, oscilloscopes, and/or voltmeters. Interpreted flight test data to troubleshoot systemic

performance problems. Installed electrical and electronic components or assemblies; adjusted,

repaired, or replaced malfunctioning components. Assembled switches, electrical controls and

junction boxes; fabricated parts and test aids as required. Inspected maintenance actions and verified

quality of documentation and maintenance data collection forms. Established training programs,

assigned trainers and monitored the effectiveness of the on-the-job training. Proficient with lock-

out/tag out procedures. Transported, handled, inventoried and secured COMSEC keys/equipment and

other hardware/facilities.


Community College of the Air Force, AAS, Aircraft Armament Systems Technology 2014

Community College of the Air Force, AAS, Electronic Systems Technology 2014


GCS Maintenance Craftsman, 2012 – Present Tactical Wideband Comm Journeyman, 2003 – 04

Equipment and Tool Custodian, 2010 – 12 SHF Comm Equip Maint Journeyman, 2001 – 03

TDC Satellite Systems Craftsman, 2008 – 10 Weapons Load Crew Member, 1997 – 01

Quality Assurance Inspector, 2004 – 08

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