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Customer Service Representative

Location:
United States
Posted:
June 09, 2014

Contact this candidate

Resume:

***** ******* *** ****

Raleigh NC *****

Phone: 919-***-****

aceh0b@r.postjobfree.com

P aris C. Nared

Objective

Performance-driven and results-oriented clerical assistant seeking a position in the capacity of

Office Support Assistant within a general business environment where I can utilize my skills and

experience.

Summary of qualifications

Seasoned Customer Service Representative with proven ability to establish rapport with

clients. Skilled in multi-tasking, prioritizing and MS Office.

Employment

2013-2014: Fujifilm Diosynth Biotechnologies Morrisville, NC

Contractor: Engineering Document Management Coordinator

Process and control cGMP-required engineering document

Review documents to ensure that they meet standard formats, have proper numbering, and

meet good documentation practices.

Ensure compliance with SOP for revisions, reviews, and approvals

Facilitate the review and approval process with document authors and reviewers

Work with authors to perform editing during the review and approval

Maintain tracking status for documents

Control electronic versions of documents on secured server and on CD

Ensure copies of documents are delivered to users and superseded and obsolete documents

are removed from use

Maintain archives of all documentation

Provide controlled storage of engineering project and product information

Update manuals and project information as needed

Adhere to all safety requirements and follow safe procedure and other duties as assigned.

2013 - 2013: Apollo Professional Solutions, Inc., Wildwood, MO

Assignment: GKN Freight Services, Morrisville NC

Data Entry/Billing Support

Code and process invoices for billing. Resolved discrepancies related to purchase orders and

invoicing.

Prepare and submit daily SRI reports including FedEx 20, FedEx 36 and UPS reports to HR.

Printing, scanning and sorting hard and soft copies of distribution material documents and

tracking of inbound and outbound.

Perform general administrative duties including but not limited to filing, photocopying and

switchboard.

2010 - 2012: Key Building Consultants/Yenom Development Inc., New York, NY

Clerical Support/ Office Manager

Interfaced with clients and provided excellent customer service support to clients in person,

by telephone and via email.

Orchestrated all calendar management and logistics for meetings with prospective clients.

Accountable for paying office bills and buying supplies.

Created memos, letters and presentations via MS Office software. Maintained all office filing

systems and performed various data entry assignments.

Handled office duties as per needed simultaneously for both companies. Supervised two part-

time office workers when owners were away from office.

2008 - 2010 The Alhambra Ballroom Inc. New York, NY

Sales/ Office Manager

Coordinated times and dated appointments with potential clients for booking of Catering

Halls.

Maintained a clean and safe environment in office for dual businesses.

Handled office duties as per needed simultaneously for both companies.

Performed duties in the kitchen and ballroom floor as needed, assigned or required.

Education 2012 Durham Technical Community College

Major: Communications/ Business

Administration



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