Sales Associate
Resume:
STEPHANIE PILON
**** *****-******** ***, ********, QC, H1J 1W6
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OBJECTIVE
To launch a career in Human & Public Relations alongside a team of goal-
driven individuals that will sustain my passion for people, leadership, and
organizational development.
EDUCATION
Graduate with honors: The International Baccalaureate (IB) Program, 2007,
Laurier Macdonald High School, Montreal, QC.
Bachelor of Arts, 2014, Concordia University, Montreal, QC.
. Major in Human Relations
Related Courses, Knowledge, and Skills:
. Interpersonal communication
. Knowledgeable leadership skills
. Change management
. Studied various marketing concepts (service and consumer needs)
. Studied economic trends and
. Business strategy & intelligence
. Skills in building relationships
. Intervention skills
. Strong negotiation skills (derived from work in sales)
. Conflict management
. Job task planning and organization skills
. Strong writing and written communication skills
. Practiced in various technological & organizational software
. Business Writing (MS Word)
. Presentation Software (MS PowerPoint, Project)
. Database Software Management (MS Excel)
. Spoken and Written in English, French, Italian, Spanish
EXPERIENCE
. Les Chemins D'Or Inc, Montreal QC.
October 2010 to Present
Quality service and sales promoter of senior GIA certified gemologist.
Sales associate in high-end jewelry boutique, part time during school
year and full time during summers of 2011-2014. Offered my services as
the brand ambassador to Swarovski AG. Also held a role as the
organization's inventory and sales database controller. Strongly driven
by the need to cater to consumer needs and expectations, and continuously
engaged in strong customer and service orientation. Always achieved
quotas for product sales during full and part-time work.
. House of Travel, Montreal, QC. January 2009 to
August 2010
Worked as assistant to a senior travel agent. Organized and filed ongoing
and past travel services and bookings. Answered phone calls and questions
to clients about travel information. Helped senior agent with customer
travel arrangements and booking tickets. Collected payments and receipts
from clients. Administered general clerk work for agent.
. Hudson Bay Company, Montreal, QC. May 2007 to December
2008
Sales associate in jewelry and watch department. Primary position working
at the cash registers and processed payments for product sales, or to pay
their credit card bills. Organized and set up displays for advertized
jewelry, and seasonally restyled the department area. Sold HBC credit
cards and client point cards. Completed quarterly employee training
sessions and development programs.
. Portage, Beaconsfield, QC, Volunteer. February 2007 to
February 2013
Worked alongside the admissions director of an adolescent substance abuse
rehabilitation program. Sat in on group lectures and assisted by
participating and lending personal experiences to troubled teenagers.
Recently organize and facilitated a six-week anti-bullying/prevention
workshop including all West-Island Portage residents. The program was
geared towards increasing overall wellness by increasing knowledge of the
self, ethics, and society.
. Holt Renfrew, Montreal, QC.
December 2008
Seasonally contracted, full-time position as a gift wrapper and parcel
delivery. Worked in a vibrate team of brand and fashion enthusiasts to
prepare and package customer's holiday gifts.
. Montreal SPCA, Montreal, QC, Volunteer. September 2006 to
July 2007
Trained adoption counselor, evaluated individuals and families who wished
to adopt an animal. Conducted interviews with all adoptee prospects to
establish a suitable match with the pet, suggest other options, or
dismiss their pet adoption process completely. Filled out adoption files,
processed payments, helped veterinarian "microchip" adopted pets. Walked
dogs when it was not busy.
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