Business Analyst

Information Technology Process Optimization

V Organized and meticulous leader with formal training and recognized

experience optimizing IT program management

V Articulate communicator skilled in interpreting and translating complex

requirements to meet operational needs

V Opportunistic strategist with technical expertise in C#, C++, Java, SQL,

and PL/SQL

Timeline Management Operations Management Resource Allocation

Staff Leadership Project Management Database Management

Department Liaison Budget Management Problem

Analysis/Resolution

Tech Writing Program Management Program Testing

Security Management Program Support Inventory Management

Technical Proficiencies: Oracle Discoverer, Business Intelligence, Reports,

and Fusion Middleware; TOAD; Adobe Captivate and Pro; MS Office Suite; SQL

Developer; SharePoint Administrator; MySQL; PuTTY; Tectia; HP Quality

Center, ALM, and Quick Test Pro; Eclipse;

PROFESSIONAL EXPERIENCE

UNITED STATES AIR FORCE, Montgomery, AL ( 2008-Present

Cyber Systems Programmer - SFMIS Program Analyst and LOGFAC Program Analyst

. Leadership: Optimized cyber system operations through supporting and

integrating system administration for server-based operating systems,

including devising AF Weapons Report, tracking 33,000 small arms world-

wide, managing 17,000 RCRD mergers, and leading team of four in LOGFAC

test lab relocation on budget and before deadline

. Process Improvement: Delivered ongoing system improvement through

developing comprehensive metrics spreadsheet to enhance HQ AFSFC

situational awareness, reducing cost by $200M through instant

modification of 187 system tables, and orchestrating 225+ trouble ticket

resolutions

. Operations Management: Strategically drove operational performance

through monitoring monthly system transactions, validating system

requirements, analyzing test scripts, constructing test networks, and

integrating servers

. Accomplishment: Eliminated 75% of duplication in AF Security Forces

weapons tracking by creating data validation routines to track and

reduce duplicate data, as well as streamlining data/directory services,

authentication, and settings

. Accomplishment: Developed, managed, and maintained Oracle Discoverer 10g

instance for an AF Wide Security Forces Program

. Accomplishment: Collected specification and wrote requirements for a

six module Java Applet with four interfaces for Air Force Security

Forces career field to be in compliance with Congressional mandates

. Accomplishment: Wrote system test scripts and performed all testing to

include: unit, functional acceptance, integration, and system testing

. Accomplishment: Designed 100+ Oracle Discoverer Reports to meet the user

requirements for Ad-hoc reporting of AF Security Forces Data to include

reports to answer Freedom of Information Act Requests

CEDAR FAIR, Charlotte, NC ( 2003-2006 & 2008

Merchandise Manager

. Sales Generation: Drove sales and customer service metrics through

comprehensive operations management, including staff utilization,

merchandising, budget management, and compliance enforcement

. Staff Development: Equipped staff with the knowledge and skills to

generate sales while ensuring top-quality service through training,

direction, and evaluations

. Customer/Vendor Relations: Engaged strong communication skills to

operate as key point of contact for vendor activities and escalated

client issues

EDUCATION & TRAINING

Associate of Applied Science, (IT), 2013 Leadership Training Program, 2013

COMMUNITY COLLEGE OF THE AIR FORCE, AIRMAN LEADERSHIP SCHOOL, Montgomery, AL

Montgomery, AL

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Michael F. Wray 815 Kensington Manor Dr. 803-***-****

Calera, AL 35040 michael.f.wray@gmai

l.com

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