Janet Martinez

*** *. ********** **., #****

Tucson, AZ 85705

520-***-****

Objective:

Obtain a position as an office clerk in a facility where my knowledge and

experience may be utilized as well as enhanced.

Educational Background:

Certificate of Completion Entry-Level Phlebotomy Skills Workshop (16 clock

hours)

Horizon Health Care Institute, Sierra Vista AZ

Phlebotomy Technician Program

Horizon Health Care Institute, Sierra Vista AZ

High School Diploma

Buena High School, Sierra Vista AZ

Qualifications:

. Excellent communication skills

. Outstanding computer skills

. Ability to work in a culturally diverse environment

. Proficiency in taking phone calls and handling each request to

ensure that all customers are completely satisfied

. Bilingual

. Ability to multi-task

. Proficient in collecting and documenting payments.

Work Experience:

Skyview High School- Receptionist

Tucson, AZ

June 2011- Present

. Greet all students, parents, vendors and respond to all inquiries as

well as direct them to appropriate personnel.

. Assist all administrators

. Receive all phone calls; determine nature of call and direct callers

to appropriate personnel.

. Successfully arrange appointments between clients and administrators.

. Distribute mail and messages to appropriate personnel.

. Maintain all office equipment/supplies

. Give/Receive all enrollment packets.

. Collect payments and deliver to office manager

. Filing/Faxing

. Distributing and monitoring medication for students.

Berean Academy- Receptionist

Sierra Vista, AZ

July 2010-April 15, 2011

Greeter

Received all phone calls; determined the nature of the calls and directed

callers to the appropriate personnel.

Successfully arranged appointments

Distributed mail/messages

Gave/Received enrollment packets/pre-enrollment forms.

Managed waiting lists

Collected payments and wrote receipts.

Filed, monitored office supplies and faxed paperwork.

References:

Maurice Edwards

Skyview High School

Ph. 520-***-****

Contact this candidate