Customer Service High School
Resume:
}Elizabeth A Dawkins
****A Turkey Foot Rd, Mineral Wells, WV 26150
Phone: 740-***-****(cell)
E-mail: **********@*****.***
Objectives
To utilize my extensive sales and management experience to further my career as well as being an asset
to a well established company.
Education
Associate of Applied Business Degree (May 2009) - Rio Grande University
} 4.0 GPA graduated with honors
} High School Diploma - 1981 - Southern Local High School
} West Virginia and Ohio State Insurance Licensensure Life and Health Products (Oct 2011)
Additional Certifications
} Annuity products
} Universal Life
} Long Term Care Partnership
Experience
} Insurance Agent and Unit Field Trainer
Bankers Life & Casualty (Oct 2011 to Mar 2014)
} Underwriting Analyst and Customer Serice Representative (Jan 2010-Oct 2011)
Blue Cross Blue Shield
} Office Manager (Oct 1996 to Jan 2000)
Ferrellgas Propane Company
} Loan/Collection Officer (Oct 1991 to Sep 1996)
Ohio Valley Bank
} During the off years I did a variety of jobs including bookkeeping, Accounts rec/pay, Volunteer work,
attended college and most importantly a stay at home mom
Skills
} Knowledge of Computer Information Technologies and Programs (e.g. Word/Access/Excel, etc.)
} Keyboarding
} Ten key punch
} Accounts rec/pay
} payroll
} Excellent Customer Service skills
} Excellent verbal and written communication skills
} Socially adept/Good with people
} Three years of sales experience
} Medicare education expert
} Prospecting
} Managed a team of entry level agents
} Extensive training of telephone prospecting and needs assessment analysis
Contact this candidate