Service Training

Director of Social Services, Admissions & Marketing

. Demonstrated superior interpersonal communication skills.

. Proven ability to deliver creative solutions to sensitive issues in an

organized, analytical manner.

. Proven ability to effectively and professionally collaborate with others

to provide excellent service.

summary of qualifications

Professional Experience

Shaker Gardens Nursing and Rehabilitation Center

Social Services, Admissions and Marketing Director 2012-2014

. Manage internal admissions process.

. Evaluate the admissions process and develop measures for improvement in

partnership with key facility team members.

. Schedule and coordinate tours for potential new admissions, physicians

and social workers.

. Coordinate admissions process by verifying medical benefits, and

complete the necessary intake paperwork.

. Communicate and coordinate with the financial office for accuracy of

census, verification of insurance information, and Medicare/Medicaid

eligibility.

. Ensure that rooms are properly prepared for client occupancy and

coordinate discharge planning.

. Conduct mood, behavior, and cognitive assessments.

. Interface with prospective clients to show rooms and administer lease

agreement.

Candlewood Healthcare Center

Social Services Director 2011-2012

. Implemented social service interventions that achieved treatment

goals, address resident needs, link social supports, physician care

and physical environment to enhance the quality of life.

. Completed required forms and documents in accordance with

organizational policy and state/federal regulations.

. Coordinate discharge planning.

. Facilitates advanced directive decision making process.

Wickliffe Country Place

Social Worker 2009-2010

. Completed social service assessments

. Ensured all MDS reports were completed and promptly submitted

. Coordinated discharge planning

Specialized Alternatives for Families and Youth

Social Worker 1998-2008

. Coordinated effective foster care placements.

. Conducted pre-service training procedures for prospective and licensed

foster parents.

. Developed training course curriculum based on State of Ohio child

welfare requirements.

. Conducted individual and family counseling services.

. Developed service plans for family reunification.

. Provided support services and crisis intervention for children and

families

United States Navy

petty officer 1985-1999

. Served in Desert Storm with responsibility for maintaining communication

from ship to shore.

. Supervised a 7-member communications team.

. Provided training for new communication recruits.

. Served as a Naval Recruiter.

. Received 6 ribbons of outstanding Military Performance and 3 Good

Conduct Awards.

Education

Bachelor of Arts in Social Work, 1997 ? Capital University

Associates of Arts, 1994 ? Cuyahoga Community College

professional organizations

. National Multiple Sclerosis Society

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