Sales Customer Service
Resume:
Christina B. Labus
Canton, Ohio 44714
acefmd@r.postjobfree.com
330-***-**** (mobile)
Objective:
To obtain a position that will enable me to use my strong organizational skills, educational background,
and ability to work well with people.
Experience:
Human Resources Coordinator - Independent Contractor
Clearwater Systems Inc.
August 2013 - Present Akron, Ohio
Skills: Auditing medical and dental for inconsistencies and missing coverage's, creating payroll manual,
auditing of I-9's, file reconciliation, auditing accounting files for inconsistencies, OSHA 10-hour
construction certified with the department of labor, OSHA record keeping certified, Member of the SHRM,
Currently taking courses for PHR certification.
Document Control/Quality Control Consumer Complaints:
Snelling Staffing: PSS World Medical
March 2013 - August 2013 (6 Months) Jacksonville, FL
Skills: Ensuring that our Documents where in compliance with ISO13485, Complaint Intake for products
we labeled from manufacturers state side and abroad, Acting as liaison between our warehouses and
manufacturers, Internal Audits of our warehouses in accordance with ISO13485, JDE software medical
equipment complaint reports low level, Access, PowerPoint, Excel, Oracle, JDE, Microsoft SharePoint,
Implementing Continuous Improvement within SharePoint for ease of use.
Quality Assurance Analyst –Commercial Insurance Specialty Products
Nationwide Insurance
January 2006 - March 2013 (7 years 2 months) • Gainesville, FL
Skills: Quality Checking Commercial Policies, Including specialized lines of business, Reporting
monthly/mid month quality results, Mentoring Processor’s, Quality Help Desk, Researching Policy
Problems and Resolving System Issues, Led General Liability Renewal Training Class, Quality
Trending/advise on ways to improve quality, Database Testing Team, Internal Audits, Provided training for
knowledge set to Processors, and training peers, Catastrophe Response team for personal lines, FEMA
intake calls, continuous improvement champion recognition.
Office Manager/Accounts Receivable & Payable
Quality Heating & Cooling
March 2004 - January 2006 (1 years 10 months) • Massillon, Ohio
Skills: Creating Quarterly Newsletter in MS Publisher/Bulk Mailings, Creating Sales Ads for Monthly “Our
Town” Advertisement, Bank Deposits, Accounting Reports, Website maintenance, New Business Quotes,
All Accounts Receivable/Receivable Functions, Generating Monthly Sales, Accounts Receivable, Goal
Reports, Generating Biweekly Technician Reports/Hourly Technician Reports, Implemented new
programs to help simplify business operations, software maintenance, Esc Software, Excel, Word,
PowerPoint QuickBooks,, Training all employees on the Software applications, Website maintenance.
Christina B. Labus
acefmd@r.postjobfree.com
330-***-**** (mobile)
A/P A/R Clerk
North Central Tire
September 2003 - February 2004 (5 months) • Canton, Ohio
Skills: Bank Deposits, Bank Reconciliation, Entering Payments into the system, Monthly Statements/ Bulk
Mailings, collections, File Management
Receptionist Part Time/Bank Teller
Manpower
January 2002 - February 2003 (1 years 1 months) • Canton, Ohio
Union Metal/Teamsters Local 92 Credit Union
Skills: Switchboard 125 Phone Lines, Sales Catalog Assembly, Workmen’s Compensation Intake/
Processed Internal Claims, Disbursed Mail and Faxes, Dispersed HR Sensitive Documents/Date
Sensitive Documents, Bank Reconciliation, Loan Payments, Various Bulk Mailings/Monthly Statements,
SHARETEC Database, Lotus/Excel
Independent Contractor
Human Resources Administrative Assistant/Accounting Assistant
Clearwater Systems
January 1999 - December 2001 (2 years 11 months) • Akron, Ohio
Skills: Back up Accounting when backlogged with data entry in Access, Human Resources File
Maintenance, Customer Service File Maintenance, A/R Customer File Maintenance, Generating updated
HR documents, Power Point, excel, AS400
Education:
Malone University
Bachelor's Degree-Business Management (in process) one class remaining
Nationwide Insurance
Professional
All Aspects of Commercial Insurance including all Insurance lines of business written, Insurance Software
Skills Highlights:
Quality Checking Commercial Policies, Including specialized lines of business
Reporting monthly/mid month quality results, Mentoring Processor’s
Quality Help Desk, Researching Policy Problems and Resolving System Issues
Taught General Liability Renewal Training Class, Quality Trending/advise for improvement
Database Testing Team
Creating Quarterly Newsletter in MS Publisher/Bulk Mailings
Creating Sales Ads for Monthly “Our Town” Advertisement
Bank Deposits, Accounting Reports, Website maintenance, New Business Quotes
All Accounts Receivable/Receivable Functions
Generating Monthly Sales Goals Reports
Generating Biweekly Technician Reports/Hourly Technician Reports
Implemented new programs to help simplify business operations, software maintenance
Esc Software, Excel, Word, PowerPoint, QuickBooks.
Contact this candidate