MARK FOLEY
**** *. ********* ***** *******, IL * 60613 * 312-***-**** * acefkk@r.postjobfree.com
SUMMARY
Accomplished and dynamic professional, with solid and diverse experience in food service operations, who has
demonstrated the ability to lead diverse teams of professionals to new levels of success in a variety of highly
competitive industries, cutting-edge markets, and fast-paced environment. Strong technical and business
qualifications with an impressive track record of hands-on experience in, strategic planning, business development,
sales and marketing and operations management. Excellent analytical skills with keen attention to detail, ability to
analyze situations, and research information to develop sound and ethical business solutions Enthusiastic
individual and an excellent communicator, recognized ability to establish and maintain effective working
relationships across cross-functional teams and diverse individuals at any levels.
PROFESSIONAL QUALITIES AND STRENGTHS
Operational Efficiencies Productivity & Time Utilization Supply Chain Management
Articulate Communication Team Building & Staff Leadership Brand Management
Relationship Building Strategic Visions & Project Planning Coaching & Mentoring
Management Collaboration Technical Design & Support Budget & Cost Control
PROFESSIONAL HIGHLIGHTS
ARAMARK FOODSERVICE / CLASSIC FARE CATERING, LISLE IL * 2013 TO PRESENT
GENERAL MANAGER – OPERATIONS
Capitalized on broad base operations, distribution, productivity and service expertise to drive
operations, P&L, strategic planning, pricing, staffing, and distribution center. Spearheaded
restructuring, improving all segments, optimizing schedules and financials by creating a
Process-driven environment accelerating strategic measures that strengthen performance.
Managed development and performance quality for a staff of over 27 with events services up to 75 employees.
Standardized operational procedures to maintain compliance with Health Department Safety Standards.
Cultivated a customer-centric operation and energized staff to ensure top customer satisfaction.
Managed outdoor event activities in size amounts from several hundred to 100K guests.
Directed “Day to Day” operations controlling budgets, labor and overall costs.
Merchandised & Décor-ed entire Foodservice operation to meet and exceed client and guest experience.
JEWELL EVENTS CATERING / JEWELL CONTRACT DINING, CHICAGO, IL * 2009 - 2013
DIRECTOR OF FOODSERVICE OPERATIONS
Promoted the lead quantitative analysis of complete business cycle including revenue growth and profitability
conducting opportunity modeling and presenting with comprehensive data for decisions.
Driving force behind lucrative projects with solid reputation for long-term growth and value.
.
Maintained broad based operations controlling Budgets: Food Costs, Payroll, Financials, and Procurements
while implementing Menu Development to profile company demographics.
Facilitated strategic forecasting ability for Sales and Marketing to improve business competencies.
Evaluated planning needs, collaborated with Development Advisory committee regarding arbitration, transaction
management and deal structuring resulting in 90% participation.
Directed all phases of site selection and improvements at major Hedge Fund Company ($5M in Sales).
Streamlined knowledge transfer for next promotion, developing measurement and forecasting toolset.
Awarded Project Bid Renewal and transformation that reduced errors, standardized pricing, and exceeding
estimated corporate office time of closure.
MARK FOLEY PAGE 2 OF 2
CORKY’S CATERING, INC. / CORK CATERING & SPECIAL EVENTS, ADDISON, IL * 2006 – 2009
DIRECTOR OF OPERATIONS
Instrumental in strategic reorganization, efficiency and cash position strategies designed to yield
structure and support growth plan. Proven leadership strengths in handling transaction due diligence
while directing financial reporting and sales goals distinguishing asset ProForma projections.
A visionary master planning with risk management and client relations at the forefront of the sight line.
Championed high-profile contract negotiations and creating relationships with Fortune 500 companies
through expert business analysis and statistical capability to increase sales $1.1 million.
Defined Purchasing Vendor Rebates & Volume Discounts and restructured portion control to reduce food
costs from 4% of $6M in Sales.
Increased Off-Premise Sales 750k for both divisions with Business Development of 23 Venue locations.
Performed ADP Payroll, Quick-Books, and Peach-Tree operations data input for payroll distribution.
Introduced Culinary Production Levels, Shipping Re-alignment, Purchasing & Receiving Protocol and
reduced overall errors by 39% by creating New Menu profiles.
Implemented Sanitation & HACCP Programs throughout the Culinary and Warehouse departments.
Developed Financial: Daily, Weekly, & Monthly Reports and Reporting resulting in an 18% reduction
in G/L spending.
Oversaw and headed all corporate office foodservice operations with leadership of up to 8 management
staff and 62 staff, held chief responsibility to owner and partner.
Invigorated and increased Off-Premise Event Sales Team by 75%.
ADDITIONAL PROFESSIONAL HIGHLIGHTS
Managed, Implemented Financial Data, and Supported “Synergy”, “Caterease” & “Caterexpert” software’s.
Serv-Safe Certification & Basset Certified, HAACP Certification & various Management Food related Seminars
Developed Human Resource Hiring Forms, Letter Templates, and Company standards.
Versed in PowerPoint Presentations, Excel, Publisher programs.
Traveled extensively throughout the Midwestern states.
Awarded “Pro-Customer” award from corporate training program.
PROFESSIONAL HISTORY
Dir. of Operations Catering & Special Events Phil Stefani, Chicago, IL * 2004 - 2006
Dir. of Business Development – FSM Food For Thought, Lincolnwood, IL * 2003 – 2004
Dir. of Business Development – Midwest Guckenheimer Foodservice, Rolling Meadows, IL * 1999 – 2003
Sales Representative Marlinn Restaurant Supply, Chicago, IL * 1997 – 1999
Territory Sales Manager Kraft/Alliant Foodservice, Bensenville, IL* 1993 – 1996
EDUCATION BACKGROUND / AFFILIATIONS
Bachelor of Business Administration: Saint Joseph’s College, Rensselaer, IN (Major: Management / Minor: Spanish)
WITU Quantum Comp., Milpitas, CA
Other Areas of Concentration: Assistance to Chef, Marketing & Promotions, Sports, American Cancer & Leukemia Society
Restaurants: Printer’s Row Restaurants, Foley’s Restaurants, First Street Restaurant
Additional Accomplishments including: Dining Room Design /Layout, Purchasing of China, Glassware, Silverware,
Maintaining Fine Dining Professional Service, Menu / Wine Development, Staff Management of over 211 employees.