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Manager Marketing

Location:
United States
Posted:
June 04, 2014

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Resume:

Matt Stewart

th

**** *. ** ***. 317-***-****

St. John, IN 46373 ****.**********@*****.***

Objective Provide strategic leadership based on established track record of generating revenue via

marketing analytics, brand research and tactical advertising placement

Experience

Caesars Entertainment – Horseshoe Hammond Casino (2013 – 2014)

Director of Marketing (2013 – 2014)

• Responsible for the Total Rewards loyalty card center, advertising, social media, public relations, promotions,

special events, bus/shuttle marketing and sponsorships for a property generating over $100M in EBITDA annually

• Designed programs and incentives that led to a 60% acquisition increase in loyalty card partner programs like

Shell Fuel Rewards and Caesars Entertainment Total Rewards Visa

• Assisted in the construction of a corporate wide, hospitality program targeted at better tracking high worth, cash

customers

• Utilized various sponsorship elements to help increase loyalty card acquisition and overall revenue by over 12%

YoY

• Oversaw and restructured the property shuttle service that drove over $2M in revenue on a monthly basis

Rush Street Gaming – Rivers Casino (2009 – 2013)

Vice President of Marketing (2012 – 2013) • Director of Marketing (2010 – 2012) • Marketing Operations Manager

(2010) • Corporate Database Marketing Manager (2009 – 2010)

• Led all strategic and operational marketing divisions for a property that drove over $400M in revenue and $89M

in EBITDA in 2012

• Designed specific, segmented programs that led to YoY revenue increases of 15%, YoY market share gains of 3%

and the highest consecutive weekly and monthly market share figures in the property’s history

• Initially responsible for a total budget of $24M that grew over 15% each year between 2011 and 2013

• Expanded from a team of under 35 to a team of over 50 employees in areas including: advertising, media buying,

database marketing, public relations, promotions, players club, entertainment, special events, group sales, bus

marketing, and PBX

• Oversaw all strategy and implementation of new loyalty card tiers, reinvestment levels, and collateral which

helped generate a 14% increase in total revenue and a 19% increase in customer visits YoY

• Responsible for strategy, customer selection and facilitation for focus groups centered on helping to define Rivers’

brand as well as customers who declined in gaming spend

• Constructed and analyzed all social media promotions on Facebook, Twitter and Groupon which helped increase

restaurant revenue by over 20%

• Selected and installed all corporate, analytical reporting tools including SQLDBX, SQL 2005, Oracle Discoverer

and Microsoft Access which increased insight on customer behavior and system efficiency

Indiana Live Casino (2008 – 2009)

Database Marketing Manager (2008 – 2009)

• Decreased reinvestment expenses over 10% by segmenting on customer geography and visitation patterns

• Developed quarterly goals for casino hosts’ CRM system that led to greater trip frequency and decreased expenses

among hosted customers

• Budgeted, administered and analyzed all direct mail and email marketing programs

• Created and led all aspects of a competitive shopper program which gained access to competitors’ reinvestment

levels and promotional programing

MGM MIRAGE (2006 – 2008)

Database Marketing Manager (2007 – 2008) • Casino Marketing Analyst (2007) • MAP Program (2006 – 2007)

• Established new CRM capabilities which led to higher response rates for events and more profitable customers

• Composed several database segmentation reports to increase casino productivity

• Managed financials and customer criteria for various casino marketing programs such as: direct mail offers,

birthday programs, inactive programs and marketing trips

• Trained staff to assist in varying casino reports and events

Education Executive MBA - University of Pittsburgh

Graduation: July 2013

Bachelor of Arts, Journalism - University of Northern Colorado

Graduation: May 2006

Activities ACHIEVA – Board of Trustees (2012)



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