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Customer Service High School

Location:
Piscataway Township, NJ
Posted:
June 05, 2014

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Resume:

Dawn M. Finley

*** ******* *****

Piscataway, NJ 08854

**********@*****.***

973-***-****

Pharmaceutical Industry Knowledge

US Reporting Requirement for:

a) Domestic Periodic Events submitted to NDA

b) Domestic Expedited Events submitted to NDA

c) Foreign Expedited Events submitted to NDA

d) Domestic Clinical Events submitted to IND

e) Foreign Clinical Events submitted to IND

Various Phases and required Systems Development Life Cycle (SDLC) deliverables

Criteria for Serious Adverse Events

FDA 1572 Guidance for Sponsors, Clinical Investigators, and Institutional Review

Boards

Adverse Event Trending/Signaling

Labeling Changes

Knowledge of Oracle Ares software

Knowledge of ARGUS software

Objective: An interesting position with a growing company which allows me to utilize my extensive

knowledge and experience in the pharmaceutical industry. The desired position would

offer growth, training and an opportunity to further build a rewarding career upon my

solid foundation.

Experience: Schering Plough/Merck Rahway, NJ

Business Specialist/Technical Analyst Jan 2008 to Nov 2013

Author requirement specification documentation

Author Change Plan documentation

Author Change Summary documentation

Author User Acceptance Test scripts designed to verify to report functionality

Review and approve executed UAT scripts

Author Change Summary documentation

Manage the collection, and analysis of data for presentation of monthly metrics to

management team

Preparation of draft narrative data for aggregate reports for review CRM/Clinical Staff

prior to submission to regulatory and health authorities.

Generate line listings in support of aggregate reports.

Provide prompt and courteous customer service to Business unit health care professionals.

Actively participate in regularly scheduled process improvement meetings.

Write SQL Plus query scripts for report generation and data consistency checks assigning

user privileges.

Manage AECTS web based US local case tracking database; perform system administrator

functions including creating new user accounts; assigning user privileges, maintain/update

list of active and inactive users

Train colleagues to create user accounts, assign privileges, and perform data entry using

the AECTS web based US local case tracking database

Organon Inc./Schering Plough Springfield, NJ

Drug Safety Specialist Jul 2005 to Dec 2007

Generate weekly and monthly reports to facilitate the tracking of departmental metrics

and FDA compliance rating.

Author SQL Plus query scripts for report generation and data consistency checks

Perform root cause analysis on late cases

Suggested corrective and preventative action plans (CAPA)

Provide prompt and courteous customer service to Business unit health care professionals.

Write Performance Qualification Document for testing of new applications and software

updates

Create testing materials and perform testing for new applications

Assist in writing of SOPs

Train new Drug Safety Associates

Manage the collection, analysis and preparation of Implanon Insertion/Removal Related

Event (IRRE) data for quarterly submission to health authorities.

Generate and review periodic/aggregate reports listings for internal/external distribution

to Regulatory Affairs and various US and Foreign Health Authorities.

Generate draft narrative summarization/analysis of adverse event data collected for NDA

and IND submissions.

Review individual clinical and Post marketing events/cases to ensure reporting

requirements are being met

Organon Inc West Orange, NJ

Drug Safety Associate II Dec 2001 to Jun 2005

Write SQL Plus query scripts for report generation and data consistency checks

Produce AD HOC Reports upon request

Assist in design, maintenance and manipulation of aggregate reports for internal/external

distribution to Regulatory and various US/Foreign Health Authorities.

Maintain an Excel database of Active Investigators for Post marketing Studies

Reconcile Serious Adverse Events captured in the Global Clinical database with those

captured in the Global Pharmacovigilance database.

Submission of IND and NDA expedited reports to Regulatory and/or Study Investigators

Access Tracking database to facilitate the distribution of Investigator Alert letters

Perform monitoring of compliance, metrics and performance data

Provide assistance with investigations, corrective and preventive action including root

cause analysis of non compliant single case reports (late cases) and aggregate reports

Trained all new Drug Safety Associates

Organon Inc West Orange, NJ

Drug Safety Associate I/Clinical Safety Coord. Aug 1990 to Nov 2001

Perform visual quality check of outgoing work

Maintain a database of Active Investigator Sites, making addition and deletions upon notification

Perform Critical Variable Checks: Generate a listing from the Clintrial database and compare with

hard copy of Serious Adverse Event Form.

Screen design for all new studies using Clintrial version 3.3/Oracle System 7.1

Design Case Report Forms for all new studies using PerForm/PerFIll graphic software package

Education: West Side High School

1984

Skills: Outlook Custom

Access

Microsoft Office Suite

SQL

SpotFire Visualization Tool

Remedy Incident Management

Quality Center

MIDAS Document Management

Application Lifecycle Management

Documentum Sharepoint



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