Manager Sales
Resume:
[pic] AJAYA KHADKA
E-mail: ************@*****.***
CAREER OBJECTIVE:
To pursue a highly challenging and creative career, where I can apply my
existing knowledge and creativity, acquire new skills, and contribute
effectively to the organization. Seeking a career with growth opportunities
in a dynamic organization, which provides relevant exposure, training and
growth opportunities in a practical environment.
WORK EXPERIENCE:
Assistant Manager
March, 2010 - Present
McDonald's U.A.E
Responsibilities:
. Meeting QSC standards on all shifts without supervision.
. Interviewing and selecting crew and their orientation.
. Conducting training of crew trainers and helping mangers trainees.
. Maintaining records in employee personnel files.
. Maintaining weekly and monthly inventories and statistical reports.
. Maintaining restaurant safety awareness and records.
. Helping to budget and control assigned P&L line items.
. Taking immediate and all possible measures to resolve customer's
problem keeping company policies in view.
. Executing assigned activities to build sales.
. Perform other tasks assigned by the Area Manager/Operations Consultant
from time to time.
Crew Chief
October, 2009 - February 2010
McDonald's U.A.E
Responsibilities:
. Inspiring crew to deliver McDonald's brand promise.
. Treating all customers and staffs with courtesy and respect.
. Conducting training of crew trainers.
. Managing customer complaints.
. Frequently communicating to customers for improvement and satisfaction
with their McDonald's experience.
. Adhering all policies and standard procedure in the restaurant.
Crew Trainer
June, 2009 - October, 2009
Mc Donald's U.A.E
Responsibilities:
. Encouraging and supporting the trainees.
. Complimenting procedure based on the standard.
. Conducting training of crew using the four steps method of effective
training.
. Training crew to perform procedures correctly
Data Keeping Operator
June, 2007 - February, 2008
Burney Tea Estate Nepal
Responsibilities:
. Prepare payroll of all suppliers & workers.
. Receives Sales Invoices with corresponding Delivery Orders.
. Updates Local Purchase Order Register & Cost Sheet.
. Entry of daily sales, transfer in/out
TRAINING/ WORKSHOP/ SEMINAR:
. Person In Charge (PIC) Class from Dubai Municipality
. Effective Management Practices (EMP),McDonald's UAE, February 17-
21,2013
. Advance Shift Management (ASM),McDonald's UAE, September 9-12,2012
. Basic Shift Management (BSM),McDonald's UAE, May 14-18,2011
. Shift Into Overdrive (SIO),McDonald's UAE, January 19,2011
. Swing Manager Class,McDonald's UAE, June 20-22,2010
. Crew Chief & Trainer Class (CC/CT),McDonald's UAE, October 13-14,2009
AWARDS:
. Best Assistant Manager for 2012
. Best Crew Chief /Trainer for 2009
EDUCATION:
Management Course
Balmiki Providence Higher Secondary School
Bartimode, Jhapa, Nepal
Undergraduate: Last school year attended was 2006
STRENGHT:
. Well-developed communication skills
. People Oriented
. Analytical and organizational skills
. Ability to work under pressure
. Hardworking and self-motivated
PERSONAL DETAILS:
Date of Birth : January 19, 1989
Nationality : Nepali
Marital Status : Single
Religion : Hindu
Visa status : Employment visa
Languages : English, Hindi, Nepali
REFERENCES:
Available upon request.
[pic]
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