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Real Estate Customer Service

Location:
Delray Beach, FL
Salary:
40,000.00
Posted:
June 03, 2014

Contact this candidate

Resume:

Lee David Rubin

***** ********** ****, ****** *****, FL. 33446

*********@*****.*** ~ 561-***-****

EXECUTIVE SUMMARY

Versatile Florida licensed real estate professional experienced with managing, investigating and resolving financial and operational challenges desires to help a real estate company enhance cash flow and profitability

Concurrent full service scattered site property management, leasing, bookkeeping and administration of a

variety of real estate types and classes

Tenant and vendor relations, marketing, leasing, CAM reconciliations, inspections, maintenance

Forecasting, budgeting, income and expense modeling; monthly, quarterly and annual reporting

Accounting and lease administration of a 30 property portfolio of 430 residential and commercial units

AP, AR, collections, job cost accounting, payroll allocation, sales taxes, bank reconciliations, fixed assets

CAREER ACCOMPLISHMENTS

American Group Advisors – Third Party Asset and Property Management

Multiple concurrent financial and property management workouts under a court appointed Receiver

involving partially completed condominium and townhouse developments

Devised and implemented leasing and marketing strategies tripling occupancy and re-establishing $2M of

value in a three building, 114 unit condominium complex

Budgeted improvement of down units to in-place revenues saving Lender $75,000 in additional outlays

Renegotiated leases and secured new tenants to maintain occupancy and stabilize cash flow on a Lender

owned 28,000 square foot office building

Office Depot – High Volume Fixed Assets & Accounts Payable

Saved company $900,000 by investigating and resolving Accounts Payable payment exceptions

Ensured Sarbanes Oxley Section 404 fixed asset compliance for $10B 1,000+ locations database

Received two Customer Service Awards for exemplary vendor relations

PROFESSIONAL EXPERIENCE

American Group Advisors Dade, Broward, Palm Beach, Brevard, Lee, Duval Counties FL.

Manager, Property Services September 2009 to March 2014

Devised, implemented and adjusted workout and disposition strategies with a court appointed Receiver,

Asset Managers, Lenders, Investors, municipalities and Condominium/Home Owner Associations

Simultaneous management and bookkeeping of scattered site operations throughout the Florida east coast

Commercial and residential leasing; tenant, resident and vendor relations; maintenance of condominium,

single family homes, multifamily complexes, warehouses, office buildings and mixed use projects

Managed staff of 3 and up to 30 vendors involved with construction, maintenance and legal issues

Home Solution Specialists Rockledge, FL.

Job Cost Accountant August 2008 to August 2009

Allocated and coded job costs, payroll expenses and accounts payable in QuickBooks

Analyzed actual costs to estimates, reviewed margins by project component and profitability

Created NOC, lien documentation and releases; subcontractor license and insurance compliance

Enhanced Microsoft Excel job estimation spreadsheets reducing process redundancies

Developed marketing materials in Microsoft Publisher, participated in company networking events

Duke Properties and Investments, Inc. Cocoa, FL.

Real Estate Analyst/Broker 2005 to August 2008

Analyzed/verified budgets, income and expense obligations and pro-forma assumptions

Abstracted multi-family and commercial leases, performed due diligence, developed sale and rent

comparables

Brokered land and other value added investment opportunities

Office Depot Inc. Delray Beach, FL.

Fixed Asset and Accounts Payable Specialist 1995 to 2005

Entrusted with the approval and capitalization of $100M (average) annually of Fixed Asset purchases

utilizing IVIS, JD Edwards and PeopleSoft Enterprise software

Maintained $10 billion database of furniture, fixtures, equipment for 1,000+ locations

Validated, coded and reconciled 50,000 transactions with $90M value annually utilizing ES9000 and JD

Edwards software

Assisted with monthly, quarterly and yearly account analysis, reconciliations and closings

Member of Employee Activity committee planning and executing corporate campus employee events

Investments Limited Boca Raton, FL.

Staff Accountant 1993 to 1995

Maintained all property data for 400 apartments and 30 commercial spaces throughout 30 properties

utilizing Yardi and Microsoft programs

Paid Accounts Payable, maintained tenant and vendor documentation, administered contracts and leases;

calculated, billed and collected CAM charges

Reconciled prepaid rents, security deposits and multiple bank accounts monthly

Collected $3,000,000 annual Accounts Receivable and reduced past due and uncollected rents by 50%

EDUCATION

Montgomery College, Rockville, MD. Associates of Arts Degree – Hospitality Management – 1982

TRAINING

Professional Property Management Certification – 2010

Green Building Practices and REO Property Preservation – 2009

Landlord Tenant Law – 2008

Community Association Management – 2007

AFFILIATIONS

Florida Licensed Real Estate Broker or Agent, 1993 to present

National and Florida Association of Realtors, 2005 to March 2014

Space Coast Association of Realtors, 2005 to March 2014

TECHNOLOGY

Competent in Excel, MS Office through 2007, Microsoft Vista, Microsoft Publisher 2007, Adobe Acrobat

9.0, QuickBooks Premier Contractor 2008, QuickBooks Pro 2007, PeopleSoft 2003, Yardi PM 1995,

References Available Upon Request

Lee Rubin

**********@****.***-**-*.***

From:

Friday, May 16, 2014 2:19 PM

Sent:

*********@*****.***

To:

Lee Rubin has completed the Kenexa Prove It! Microsoft Word 2007 - Normal User

Subject:

Test Results for: Lee Rubin

Company Name: All In One Integration Account

Test Administrator/Recruiter's Email: **********@****.***-**-*.***

Test Name: Microsoft Word 2007 - Normal User

Test Date: 5/16/2014

Elapsed Time: 00:29:00

Questions Correct: 28 out of 30

Percent Correct: 93%

Percentile Ranking: 80

Global Average: 74%

Detail Score Report View only questions answered incorrectly

Q# Status Topic Type Level Time

General

Open a

1 Correct Commands and Basic 00:00:11

Document

Properties

Formatting and

2 Correct Cutting Text Basic 00:00:08

Editing

Formatting and

3 Correct Pasting Text Basic 00:00:06

Editing

Formatting and

4 Correct Font Basic 00:00:10

Editing

Formatting and

5 Correct Font Size Basic 00:00:07

Editing

Formatting and

6 Correct Bold Basic 00:00:08

Editing

Formatting and

7 Correct Aligning Text Basic 00:00:06

Editing

8 Correct Margins Page Layout Basic 00:00:17

Formatting and

9 Correct Sort Basic 00:02:28

Editing

Formatting and

10 Correct Bullets Basic 00:01:00

Editing

11 Correct Columns Page Layout Basic 00:00:17

12 Correct Insert a Picture Insert Tools Basic 00:00:32

Formatting and

13 Correct Increase Indent Basic 00:00:38

Editing

14 Correct Insert Date Insert Tools Basic 00:04:42

Find and Formatting and

15 Correct Basic 00:00:47

Replace Editing

16 Correct Insert Header Insert Tools Intermediate 00:01:13

Insert a Page

17 Correct Page Layout Intermediate 00:00:08

Break

18 Correct Insert a Table Insert Tools Intermediate 00:00:38

Adjusting Table

19 Correct Insert Tools Intermediate 00:00:41

Columns

20 Correct Table Style Formatting and Advanced 00:06:18

1

Lee Rubin

**********@****.***-**-*.***

From:

Friday, May 16, 2014 2:35 PM

Sent:

*********@*****.***

To:

Lee Rubin has completed the Kenexa Prove It! Microsoft Excel 2007 - Normal User

Subject:

Test Results for: Lee Rubin

Company Name: All In One Integration Account

Test Administrator/Recruiter's Email: **********@****.***-**-*.***

Test Name: Microsoft Excel 2007 - Normal User

Test Date: 5/16/2014

Elapsed Time: 00:14:26

Questions Correct: 30 out of 30

Percent Correct: 100%

Percentile Ranking: 90

Global Average: 74%

Detail Score Report View only questions answered incorrectly

Q# Status Topic Type Level Time

General

Open a

1 Correct Commands and Basic 00:00:10

Workbook

Properties

Formatting and

2 Correct Insert a Row Basic 00:00:09

Editing

Formatting and

3 Correct Font Style Basic 00:00:05

Editing

Formatting and

4 Correct Font Size Basic 00:00:08

Editing

Format Cells as Formatting and

5 Correct Basic 00:00:07

Currency Editing

6 Correct SUM Function Formulas Intermediate 00:00:18

Formatting and

7 Correct Copy Basic 00:00:12

Editing

Formatting and

8 Correct Paste a Function Basic 00:00:05

Editing

General

9 Correct Save Commands and Basic 00:00:08

Properties

Formatting and

10 Correct Text Alignment Basic 00:00:07

Editing

General

11 Correct Selecting Cells Commands and Basic 00:00:22

Properties

Formatting and

12 Correct Borders Intermediate 00:00:23

Editing

General

Renaming a

13 Correct Commands and Basic 00:00:11

Worksheet

Properties

Formatting and

14 Correct Insert Column Basic 00:00:06

Editing

Use AVERAGE

15 Correct Formulas Advanced 00:02:51

Function

Formatting and

16 Correct Column Width Intermediate 00:00:08

Editing

1

Lee Rubin

**********@****.***-**-*.***

From:

Friday, May 16, 2014 1:45 PM

Sent:

*********@*****.***

To:

Lee Rubin has completed the Kenexa Prove It! Microsoft Outlook 2007

Subject:

Test Results for: Lee Rubin

Company Name: All In One Integration Account

Test Administrator/Recruiter's Email: **********@****.***-**-*.***

Test Name: Microsoft Outlook 2007

Test Date: 5/16/2014

Elapsed Time: 00:37:25

Questions Correct: 26 out of 30

Percent Correct: 87%

Percentile Ranking: 70

Global Average: 72%

Detail Score Report View only questions answered incorrectly

Q# Status Topic Type Level Time

1 Correct Open Email E-mail Basic 00:00:13

2 Correct Reply to Email E-mail Basic 00:00:27

Create New

3 Correct Message with an E-mail Basic 00:01:02

Attachment

4 Correct Sort E-mail Basic 00:01:05

5 Correct Instant Search E-mail Basic 00:00:25

Deleting

6 Correct E-mail Basic 00:00:18

Messages

7 Correct Flag Email E-mail Intermediate 00:00:54

Create

8 Correct Calendar Basic 00:01:23

Appointment

Recurring

9 Correct Calendar Intermediate 00:01:43

Appointment

Inviting Meeting

10 Correct Calendar Intermediate 00:00:36

Attendees

Delete

11 Correct Calendar Basic 00:00:10

Appointment

12 Correct Print Calendar Calendar Intermediate 00:00:31

Creating a New

13 Correct Contacts Basic 00:01:14

Contact

Formatting a

14 Correct Contacts Advanced 00:01:12

Business Card

Send Contact

15 Correct Information as a Contacts Intermediate 00:00:34

Business Card

Create a

16 Correct Contacts Advanced 00:03:15

Distribution List

Changing

17 Correct Contacts Basic 00:00:16

Contact View

18 Correct Create Task Tasks/Notes Basic 00:00:22

19 Correct Assign Task Tasks/Notes Intermediate 00:01:54

Change Task

20 Correct Tasks/Notes Basic 00:00:15

View

1



Contact this candidate