Nishit Chaturvedi
*-*, ****** *********** *******, Saifabad, Hyderabad 500 004
Mobile No: +91-990**-*****; Email Id : aceeu5@r.postjobfree.com
An incisive business development services professional with 8+ years of
experience in customer acquisition, sales/business development, people
management, competitive market expansion and channel Sales.
< Accomplished professional - A keen planner and strategist with strong
background in implementing process improvements and quality initiatives
for desired performance levels and resolving performance bottlenecks.
Possess exceptional interpersonal and presentation skills and highly
analytical bent of mind.
< Skilled project and people manager - Assembled talented teams whose
diversity fostered unconventional thinking and creative solutions to
complex challenges. Constructed and executed strategic business plans,
including management of resources, infrastructure, procedures and
reporting systems, as well as market development and relationship
management.
Core Competencies
< Sales & Business Development
< Sales Force Management
< Recruitment & Training
< Strategic Planning
< Process Excellence
< Quality Assurance
< Soft Skills & Presentation
< Data Collection & Analysis
< Team Dynamics
Career Milestones
< Won the trophy for The Best Voice Account Manager for overall performance
in April 2013.
< Have received the CEO's Best Team Award for the best in Data penetration.
< Have received the COO's Award for the best 3G penetration across circle.
< Have successfully completed The APTCO Export Compliance Training Program
and passed the Export compliance Assessment in June 2005 at Dell.
< Was give the BICS Plaque {Best In Customer Satisfaction} for ensuring
call quality and customer satisfaction {Dell.}.
< Was consistently topping the floor process for the highest number of
satisfied customer responses. {at Dell.} distinction as top ranker Pan
India for 3 consecutive months.
< Have been appreciated time and again for maintaining a very high level of
Public Relation in all my present and previous organizations.
Areas of Expertise
< Overall Business knowledge ensuring short and long term competitiveness.
< Strategic and operational mindset leveraging organization to drive
business results.
< Change agent and partner capable of proactively creating and implementing
sales culture that supports business objectives.
< Enterprising leader with strong conceptual and analytical skills,
Communication skills, Interpersonal and People Management skills.
< Wealth of personal credibility and strategic contribution linked to
individual and organizational performance.
< Career record of continuous professional growth.
< Critical thinker with high mental ability, providing strong leadership to
organizational teams and displaying cross functional business acumen.
< Builder and Manager of sales environments that capitalizes on planning,
developing new processes, and using methodology to achieve organizational
objectives.
Formal Education
< Master of Business Administration (Marketing) from NIBM
< PG Diploma in Business Management and Computer Application
< Diploma in HRM
< Bachelor of Science (MPCs.) VMU
Career Profile
BHARTI AIRTEL LTD, HYDERABAD (2012 Onwards)
Voice Account Manager Enterprise
< The role was dealing with Enterprise segment Account, taking an overall
view of Sales and Service.
< Led a team of 40 sales executives 4 Group Leaders and 2 Team leaders to
manage and deliver the sales & marketing operations in corporate of
enterprise segment like Satyam, Infosys, Microsoft, Wipro, ADP, Dell to
name a few, and getting business sourced from them.
< Delivered business growth of 200% in terms of numbers Gross additions and
Dongles.
< Spearheading contribution in opening Enterprise stores in corporate like
Infosys.
< Delivered 1400 numbers in a single calendar month when the next best was
at 950.
< Successfully churned the entire Group of Company from competition to gain
the biggest ever MNP order of 1200 Company owned numbers and close to
3800 Self paid numbers.
< Leveraging organization to support in the most aggressive plan during
upward trends and the client to sign MSA for the services rendered was a
double sided battle; won in most cases.
< Oversee quality acquisition, customer relationship management; churn
control and sales promotional activities in different enterprises.
< Contribute to achieve daily, weekly and monthly targets such as Gross
Additions, Dongles, Fixed Line, 3Gdata penetration, DTH and Airtel Money
in terms of sales conversions, revenue targets linked to up-sell and
offering exceptional customer service.
HDFC BANK LTD, HYDERABAD (2011-2012)
Manager Premier Acquisitions
< Led a team of sales officers to manage a wide spectrum sales & marketing
operations to mobilize deposits through saving and current accounts,
fresh FDs, fee income by way of mutual funds, life and general insurance
and to promote banking products.
< Key contribution in opening D-Mat trading A/c, SB accounts and management
of sales operations for mutual funds and IPO Insurance sales with HDFC
Bank.
< Responsible for NTB customer acquisitions and Management of portfolios
< Driving sales initiatives to achieve business targets and managing
frontline sales team to achieve them.
< Oversee quality acquisition, customer relationship management; churn
control and sales promotional activities in different catchments.
HSBC BANK LTD, HYDERABAD (2010-2011)
Relationship Manager
< Challenged to administer and review channel management/ FGD as a part of
business development and sales function.
< Appoint and mentor alternate channel to ensure high level of productivity
and accomplishment of revenue and targets.
< Boost relationship value to generate more revenue from alternate
channels.
< Endorsed value adds under sales programs.
< Liaised with corporate and clients including trusts, associations,
societies, and clubs for business development and services.
< Devised ways to boost sales and handled operations and marketing
activities along with key account management.
< Stellar role played in ensuring sales target achievement and collections
within the specified time.
HALLER ENGINEERS PVT LTD, HYDERABAD(2006-2009)
Area Manager - Sales
< Led a team of sales force to manage marketing, sales & after sales
service operations to promote our products.
< Displayed proficiency in handling and supervising business partner
network and team of Sales Professionals.
< Managing and motivating subordinates to provide a high level of
performance with assigned standards.
< Via Channel Sales, Responsible for was creating new channels and getting
business from them.
< Managed and responsible for business Via Channel Sales at various
locations like Hyderabad, Rangareddy, Vijayawada, Vishakapatnam, Guntur,
Prakasham,Tirupati, Chittoor, etc.
< Instrumental role in establishing and early stage set up for key
locations including Vishakapatnam, Nellor, etc.
Early Career
DELL INTERNATIONAL,HYDERABAD (2005-2006)
Sales Associate
< Held responsibility for effective delivery of high call-connect-ratio's
with optimum closing / sales ratio in the team apart from MIS generation
and monthly sales data analysis.
< Contributed in devising methods & allocating responsibilities to team for
Dell team logistics i.e. Transport, important dates for team members etc.
Projects/ Dissertation
< Marketing of Tefflon Products (EI Du Pont): Concorde Motors, Hyderabad
< Study of consumer preferences while choosing branded or unbranded
services {Marketing Myopia}: Dissertation
Date of Birth: 19th May 1981 ~ Language Proficiency: English, Hindi
Telugu.
Preferred Location: Hyderabad