Cheryl Thompson-Marquez

**** * **** *

Layton, UT 84041 US

Evening Phone: 801-***-**** - Ext:

Mobile: 801-***-**** - Ext:

Email: aceemz@r.postjobfree.com

Availability:

Job Type: Permanent

Work Schedule: Full-Time

Desired locations:

United States - UT - Ogden

United States - UT - Hill AFB

Work Experience:

Hill Main Exchange

5845 E Ave. 412

Hill AFB, UT 84056 United States

02/2010 - Present

Salary: 24,500.00 USD Per Year

Hours per week: 40

Warehouse Worker

Duties, Accomplishments and Related Skills:

As an AAFES employee I was selected to be the only full time employee in the warehousing and

receiving section with full benefits package. Further I have been entrusted to be the only firearms

receiving specialist with full certification and FBI background clearance. Among my duties I

process all firearms in a timely manner in a controlled environment per current federal guidelines.

The sale of firearms has been classified as a special program; my duties ensure they are

accounted for within an AAFES inventory control system (ASAP) and I issue a critical card once

they are classified as stock on hand. I calculate accurate cost and sell (pricing) for every firearm

to ensure it is up to date. My duties require that I immediately notify vendors and management of

any cataloging or discrepancy related issues as it relates to receipts or missing merchandise.

In addition, I receive all merchandise sold at the Hill AFB Main Exchange and am responsible for

ensuring it is stored within the warehousing section. I verify that inventory control counts are

correct, accurate and without damage. My responsibilities include setting pricing on all inventory

as it arrives to the store, applying pre-set percentages to each item depending on category. When

a discrepancy is identified I notify the proper authorities and work towards a mutually agreed upon

solution as it relates to defective and or damaged merchandise. I perform analysis in various

databases when purchase orders are inaccurate or merchandise fails to scan in our ASAP

systems. Current guidelines require that I notify AAFES Headquarters on status of all inventory

related issues and work with various vendors for resolution. Upon receipt of urgently needed

inventory I notify store personnel of availability so stock can be moved out to retail shelves for

sale. My position requires that I work closely with inventory control associates to identify gaps in

support at other locations; I then process appropriate actions for either storage and or distribution

to fill those requirements. I am sought out to participate in all wall-to-wall inventory scans and am

a member of the recount team when there is an accuracy issue within the store. My interpersonal

skills have culminated in management requests that I train new employees on proper procedures,

documentation, safety and industry procedures as it relates to receiving merchandise into the

warehouse. I have been certified on propane, electric and stand-up forklifts. I have been

presented with performance awards during each appraisal. Further I have received awards for

"growing sales", proficiency, and dedication for the AAFES Management Team. I was also

recognized by the Commander of AAFES, BG Thurgood, for excellence on two separate

occasions; a first for an Ogden employee.

Supervisor: Karra Turner 801-***-****)

Okay to contact this Supervisor: Yes

Hill Main Exchange

5845 E Ave. Bldg 412

Hill AFB, UT 84056 United States

10/2003 - 02/2010

Salary: 13,500.00 USD Per Year

Hours per week: 30

Early Morning Stocker

Duties, Accomplishments and Related Skills:

I was hired as a stocking associate upon my arrival to Hill AFB. My work ethic and creative ideas

resulted in management giving me total autonomy in the planning, development and execution in

regards to all merchandise within my section. My plan resulted in increased profitability for the

store that had previously never been attained. Among my duties was to perform the necessary

analysis needed to identify top sellers within my inventory and convey that information to

inventory control associates. Based on these sales I would institute revised planning to ensure

visibility and access to these high demand assets. My duties were not only to keep sales floor

fully stocked at all times but to ensure my area in the stockroom could be easily accessible to any

other associate looking for a particular item, by mirroring sales floor layout on stockroom shelves

this was achieved. My success in this area culminated in a promotion to an area that was

operating at a less than optimal state. My new assignment was an area that store management

could not find anybody willing to putting the necessary effort needed to turn it into an exemplary

area within the store. Within a very short time management expressed their pleasure in the

appearance of store shelves and increase in sales. I would ensure proper placement of inventory

on sales floor and as needed indentify all expired merchandise on store shelves and remove for

proper disposal. My customer service skills were consistently among the best within the store and

I was consistently sought out by both customers and management to assist in a wide variety of

issues. A visit by AAFES Commander culminated in my receiving a commander coin based on my

sections profitability, appearance and described as, "best I've seen in my command". I was

selected by management to perform interim supervisory duties when there was a leadership gap

to ensure all other employees were performing at optimal levels. As a result of my work in these

two areas I was promptly promoted to the warehouse where I still work today.

Supervisor: Karra Turner 801-***-****)

Okay to contact this Supervisor: Yes

Hastings Super Store

2805 Southwest Parkway

Wichita Falls, TX 76308 United States

10/1996 - 09/2000

Salary: 12,600.00 USD Per Year

Hours per week: 40

Primary Stocker

Duties, Accomplishments and Related Skills:

As primary stocker I was responsible for stocking all merchandise sold in the store including

music, books, video rentals and sale and various accessories. I was solely responsible for

receiving and preparing all the new release video every week. I participating in all weekly

inventory scans as well as purging (removing outdated merchandise) from store shelves to be

returned to the Hastings warehouse. As employees would leave I would absorb more

responsibilities to include setting up special feature displayed for weekly promotional

merchandise. Utilize store end caps and perimeter walls throughout the store. I received several

honorable mentions in the company newsletter for my store sets and inventive cross

merchandising techniques. I would oversee the training of all new stockroom employees, making

sure that they had all their mandatory training done. As my experience marketing grew I was

allowed to edit and tailor the weekly Hastings shipment to better meet the needs of Hastings

customers. I would ensure that all stockroom supplies were ordered and kept fully stocked at all

times. I was instrumental in establishing universal guidelines for maintaining the proficiency of

product sales in a very competitive retail market. Which enable the store to remain the most

profitable not only in the region, but in the nation during the last two years that I worked for

Hastings. My experience at Hastings was very rewarding because I become very self sustaining

and self efficient because there were many months when I had to be my own supervisor.

Supervisor: Brian Allison 501-***-****)

Okay to contact this Supervisor: Yes

Education:

Layton High School 84041, AL United States

High School or equivalent 06/1984

GPA: 3.2 of a maximum 4.0

Job Related Training:

30 hours of inventory control merchandising and analysis to conclude product resolution. 19 July 2013

References:

Name Employer Title Phone Email

Patty Dille Hill Main Exchange Administrative Assistant 801-***-****

Ann Reed Hill Main Exchange Training Facilitator 801-***-****

Karra Turner Hill Main Exchange Warehouse Foreman 801-***-****

Ann Phelts 801-***-****

Steven Powell Hill Main Exchange Sales @ Merchandise 801-***-****

Manager Indicates professional reference

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