Lydia A. Leonard **** City Lights Drive Aliso

Viejo, CA 92656 949-***-****

aceem0@r.postjobfree.com

OBJECTIVE Executive Administrative Assistant

SUMMARY OF More than twenty-three years of administrative assistant

QUALIFICATIONS experience. Highly motivated and quick learner. Expert in MS

Office: Outlook, Excel, Word, & PowerPoint. Proficient in

Access, SharePoint, Publisher, Lotus, WordPerfect, and Works.

September 2013 - Operations and Maintenance Administrative Assistant/Concierge

present Johnson Controls Inc. (Lake Forest, CA)

Provide office duties for Operations & Maintenance (O&M)

contract sites (currently Agilent Technologies - Lake Forest,

CA).

* Maintain and operate JCI's computerized Facilities Management

Platform (FMP).

* Create work orders, purchase requisitions, purchase orders;

create and maintain equipment history database; manage inventory

tracking module and purchasing module. Manage on-site routine

filing system of training records, sub-contract data and

maintenance records.

* Provides administrative support to designated management.

Answers and tactfully handles inquiries and/or refers to

appropriate party. Coordinates and makes notifications and

arrangements for individual and group appointments.

* Communicates with executive, administrative and management

teams to gather and convey information pertaining to the

department.

* Provides administrative support including submission of

invoices, expense reports, other documentation, and records

maintenance and retention as required.

* Requests office supplies by submitting requests to responsible

party.

May 2012 - September 2013

H&R Block offered all full-time employees Early Out Separation

packages after April's Tax Season 2012. After 22 years with H&R

Block, I accepted the package.

November 1990 - Senior Executive Administrative Assistant

May 2012 H&R Block, Inc. (Lake Forest, CA)

Provided day-to-day clerical and executive administrative

support for the Managing Director/Vice President and Regional

Directors, as well as the Divisional Marketing Manager,

Divisional Human Resources Manager, Divisional Financial

Manager, and Divisional Technology Manager.

* Completed department-specific tasks, which required

confidentiality, independence, attention to detail, and

sensitive files.

* Responsible for keeping the Managing Director and Regional

Directors apprised of immediate correspondences and reports to

World Headquarters (Kansas City, MO) in a timely manner.

* Recorded and transcribed staff and meeting notes. Assembled

data/information for reports and composed correspondences.

* Analyzed entire office's phone system and coordinated with

vendors for updates in proper service levels.

* Coordinated offices' upgrades - Division-wide - throughout a

3-year roll-out with vendor Miller Zell Furniture.

* Coordinated the annual H&R Block Longevity Awards Banquet.

* Coordinated travel arrangements, hotel reservations,

transportation, and meals for the Divisional Management.

* Arranged quarterly off-site meetings annually for the

Divisional Management at various locations/venues throughout

Southern California.

EDUCATION Saddleback College, Mission Viejo, CA - AA degree in Business

Administration

California State University, Fullerton, CA

References available upon request

Contact this candidate