Sales Administrative Assistant

ROSEMARY WHITMORE

PROFESSIONAL EXPERIENCE

The Computer Merchant, LLC for Starwood Hotels & Resorts, Inc.

November 2013 to January 2014

Claims Management Analyst for Risk Management Department (Contract)

. Accountable for updating report data information for the Daily

Transaction database.

. Responsible for transferring reporting information to the Claims

Funding Invoice database.

. Managed Daily Incident database spreadsheet log for Corporate Risk

Management Department.

. Updated and managed Legal Matters database with e-mailed lawsuit

information including initial Complaints, official Lawsuits claims,

Workers Compensation claims documentation, Legal letters,

. Demand letters and Letters of Intent documentation.

. Compiled, printed and arranged legal documents into file folders for

the Director of Risk Management Department for corporate updating

conference process.

. Utilized Participant List from the Aon RMIS for verification for

insurance claims and updated information.

. Composed and updated Legal Trademark/Patents database spreadsheet log.

. Printed and organized claims documentation, composed files folders for

Property Claims and Individual Claims.

. Researched closed out Property claims files and provided the

verification that claims were official closed.

. Maintained, revised and entered data which included transferring files

and other documentation to Risk Management Department dedicated

database drive.

. Responsible for ordering supplies for the Risk Management Department.

. Received, composed and disseminated messages of incoming telephone

calls to the appropriate Risk Management Department members.

. Sorted and date stamped incoming mail for distribution to the

Department Team.

. Accepted and mailed out FedEx, USPS, DHL and UPS packages for Risk

Management Department.

. Transferred, organized and filed documents for Risk Management Team's

recent in-house department move.

. Re-organized files, binders, and other documentation in department

file cabinet bank.

. Sorted and purged hard copies of Risk Management Department out dated

files manually for storage and shredding disposal.

. Proficient with Xerox Black/White and Color printer/copier and

facsimile machine.

. Composed and updated transition instructions, documents and templates

for future Risk Management Department use and assisted in training new

employee.

Aerotek for Mercer Inc., Phoenix, Arizona

April 2013 - August 2013

Administrative Assistant to the Healthcare Management Department (Contract)

. Provided assistance to several Administrative Assistants to Health

Care Management, worldwide.

. IExpense, reconciled expense reports, and invoice database management

arranged and scheduled meetings.

. Maintained and created databases with pertinent information using MS

Excel.

. BCD travel arrangements, WebCase application and Flash reports

experience.

. Supported Principals, Associates, and Analysts, in clerical and

administrative capacity.

. Performed various other projects as needed and required.

Integrity Staffing for JPMorgan Chase Bank, Phoenix, Arizona

September 2012 - March 2013

Property Administrator for Property and Facility Management Department

(Contract)

. Assisted Facility Managers and Property Managers of commercial real

estate properties owned by JPMC.

. Entered all necessary data for purchase orders, invoice management of

property, and the Administrative liaison on and off site Facility

Managers.

. Assisted to preserve the value and ensured the up keep of the property

while generating income for JPMC.

. Overall management of the properties which include over 200 banking

facilities over several states.

Anthem College Online, Phoenix, Arizona

April 2010 to August 2012

Assistant to the Dean of Academic Affairs

. Assistant to the Dean of Education, Associate Dean, Program Managers

in the Education Department. Compose various documents for Faculty and

Instructors and departmental agendas.

. Human Resources liaison for hiring and termination. Accountable for

data entry of time and approved payroll.

. Provided information for inquires to academic requests and Faculty

course preparation. Generated purchase orders, travel and fund

requisitions, memorandums, and transcription of meeting minutes.

. Updated database for accounting of all incoming correspondence and

Student documentation with the Academic Probation transactions.

. Answered and directed calls to appropriate departmental staff.

Distribution of mail, faxed, filed, copied, and typed confidential

correspondence. Extensive calendar management.

. Researched information for Management on Internet via websites and AEG

job search sites.

. Maintained paper and electronic files and their flow throughout the

new hiring process to ensure all ACICS documentation and files are

within the accreditation standards and company policies.

. Also responsible for monitoring the Education Department office

inventory and equipment.

Carewise, Inc., Scottsdale, Arizona

May 2007 to August 2008

Administrative Associate to the Vice President of Implementations

. Provided high-level support to both Vice Presidents of Client

Implementation and Risk Analysis Departments for leading healthcare

company with more than $60 million in annual revenue from major

companies such as Pepisco and Home Depot.

. Performed a variety of key functions in maintaining daily calendar,

scheduled executive level meetings, composed meeting minutes,

dictation, and arranged travel for department personnel.

. Generated needed project status and project codes reports.

. Maintained major client research data reports for internal and

external use and distribution.

. Ensured that all department personal expense reports were completed

and submitted to Finance department in a timely manner.

. Responsible for Accounts Payable and receivable requisition purchase

orders for the department. Assisted in composing kick-off, reporting,

and training binders.

Professional Employment Solutions for Dell Webb, Sun City West, Arizona

February 2007 to May 2007

Executive and Department Secretary to Finance and Accounting Directors

(Contract)

. Assisted the Financial Services Department for Del E. Webb and Boswell

Hospitals as the Executive Secretary to the Director of Financial

Services and Director of Revenue Reimbursement.

. Performed a variety of highly confidential administrative duties for

internal departments.

. Maintained company financial binders, composition of correspondence

for corporate annual reports, answered telephones, and assisted

department employees with questions and concerns.

. Assisted payroll and accounts payable departments with various project

support efforts.

Professional Employment Solutions for Phoenix Children's Hospital, Phoenix,

Arizona February 2007 to May 2007

Administrative Assistant for the Communications Department (Contract)

. Proactively created for the Medical Staffing and Communications

Departments updated listings for participating doctors.

. Also by contacting doctors' offices via phone, utilizing the hospital

database listings to verify the current telephone, fax information,

and the offices' physical location.

Express Personnel for Consolidated Insurance Company, Springfield, Ohio

May 2005 to October 2005

Administrative Assistant and Insurance Accounts Coordinator (Contract)

. Supported the Senior Vice President, Producer, Claims Coordinators,

and Proposal Writer.

. Accountable for database for various companies Group Health and Life

insurance clients.

. Logged, scanned, and faxed incoming claims, benefits, and option

plans. Maintained Group Health Insurance documents, enrollments, and

files for company clients.

. Routed documentation to appropriate carriers, and assisted Insurance

underwriters with employee questionnaires.

. Maintained paper files, monitored inventory and equipment, composed

agendas and company correspondence, and departmental memos.

. Obtained the necessary information from clients and their employees to

ensure correct information documented on application enrollment forms.

Express Personnel for Central State University, Wilberforce, Ohio

May 2005 to October 2005

Assistant Secretary to the Provost and Vice President of Academic Affairs

(Contract)

. Assisted various personal assistants to the President, Vice President,

and the Associate Vice President to the college.

. Greet students and visitors, and provided information to inquire for

academic requests.

. Generated purchase orders, travel and fund requisitions, memorandums,

and transcription of meeting minutes.

. Updated database accounting for of all incoming correspondence and

student transactions.

. Answered multi-line telephone, and directed calls to appropriate

departmental Vice Presidents.

. Distribution of mail, faxed, copied and filed, composed and typed

confidential correspondence.

. Researched information on Internet websites, as needed.

Independent Contractor for QCi Assessment, Ltd, Dayton, Ohio

July 2004 to May 2005

Executive Assistant for the Vice President (Contract)

. Assisted in the design, creation, and preparation of marketing and

sales collateral.

. Edited, formatted, and prepared proposals and consulting deliverables

for QCi clients including NCR, Daimler Chrysler Canada, Acxiom, and

the Royal Bank of Canada.

GovConnect, Inc., Cincinnati, Ohio

July 2000 to July 2004

Assistant to Marketing and Proposal Department Director and Staff

. Served as Production Coordinator for proposal department in the

completion of proposals bids for new and existing Information

Technology accounts.

. Responsible for the production of winning proposal bids for states of

Texas and California for over $100,000 million in revenue for the

company in 2003.

. Received Proposal Department Award for Outstanding Performance for on-

time production for 2003.

. Coordination of delivery of final proposals for local, state, and

federal government agencies, in a dedicated and timely manner.

. Created binder covers and spines used as company design for department

use and distribution.

. Provided procurement support, maintained binder archives, hard and

electronic copies.

. Ensured that State registration for compliance renewal for the company

operations, was handled in a timely manner.

. Also supported Sales, Marketing, Finance, Legal, and Research and

Development departments by managing deliverables, as well as

monitoring requests from vendors and clients.

H.D. Brous & Company, Phoenix, Arizona

May 1997 to March 1999

Executive Assistant/Office Manager for the Vice Presidents of

Sales/Marketing

. Executive support for the Vice Presidents of Corporate Finance, Sales,

and Research. Major contributor in composition of various Initial

Public Offerings and Private Placement investment documents.

. Provided key investor-relations functions, addressing inquiries of

current and potential shareholders, communicating with sales and

marketing departments regarding investor relations initiatives and

maintaining database,

. Collaborated with Vice President of Marketing and Research to oversee

important financial releases to Clients.

. Developed spreadsheets to improve and inform quality and risk

assessments initiatives.

. Prepared and maintained internal and external confidential

correspondence for present and future clients.

. Responsible for transferring client investment accounts in the private

and public sector. Liaison between local corporate office and New York

headquarters. Front and Back Office Manager.

. Maintained accurate documentation of client files.

. Performed corporate research and maintained confidential database.

Maintained client investor monetary logs for Sales Department and

trading information in support of marketing and sales departments.

EDUCATION

Associate of Science Degree in Business Management.

Clark State Community College - Springfield, Ohio.

Completed most of the coursework for Bachelor of Science Degree in

Organizational

Management at Wilberforce University - Wilberforce, Ohio

TECHNICAL SKILLS

Inventory Management, strong knowledge and ability to negotiate MS Office

Suite, Excel and Powerpoint Presentation, SharePoint, Adobe, Oracle

iExpense, Agile E-Purchase, AON RMIS, and Internet research.

CONTINUED EDUCATION

Full-time Student, Springfield, Ohio

Clark State College, April 2009 to September 2009

Continued education for future career opportunities.

Full-time Student, Phoenix, Arizona

Phoenix College, May 1999 to December 1999

Continued education for future career opportunities.

MISCELLANEOUS EXPERIENCE

United States Air Force, Administrative Technician, nationwide.

Performed and responsible for the administrative duties for the Strategic

Fighter Wing.

Customer service, Sales Associate, and Call Center expertise.

Contact this candidate